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Aqueen Heritage Hotel Joo Chiat

3.5 star property
3.5-star hotel near Bugis Street Shopping District

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Photo gallery for Aqueen Heritage Hotel Joo Chiat

Front of property
Superior Double or Twin Room
Reception
Restaurant
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
51 Joo Chiat Road, Singapore, 427373
  • Geylang Serai New Market
    ‪2 min walk‬
  • Parkway Parade
    ‪3 min drive‬
  • East Coast Park
    ‪8 min drive‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Front of property

Hotel Miramar Singapore

  • Pool
  • Spa
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (759)
The price is CA $236
per night
CA $283 total
includes taxes & fees
20 Feb - 21 Feb
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About the area

Singapore

East Coast stay.With a stay at this East Coast hotel, you'll be within half a mile (1 km) of Geylang Serai New Market and 2 miles (3 km) of Parkway Parade. Bugis Street Shopping District and East Coast Park are also within 3 miles (5 km).

What's nearby

  • Singapore National Stadium - 5 min drive
  • Singapore Indoor Stadium - 5 min drive
  • Gardens by the Bay - 8 min drive
  • East Coast Park - 8 min drive
  • Marina Bay Sands Casino - 9 min drive

Getting around

  • Paya Lebar Station - 12 min walk
  • JB Sentral - 58 min drive
  • Singapore Changi Airport (SIN) - 19 min drive

Restaurants

  • ‪Hajah Maimunah - ‬1 min walk
  • ‪The Original Vadai - ‬1 min walk
  • ‪Abc Original Nasi Kandar - ‬4 min walk
  • ‪Evertop Family Restaurant - ‬1 min walk
  • ‪Yi Zun Noodle - ‬1 min walk

About this property

Aqueen Heritage Hotel Joo Chiat

3.5-star hotel near Bugis Street Shopping District
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Aqueen Heritage Hotel Joo Chiat also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Singapore hotel.

  • 70 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Aqueen Heritage Hotel Joo Chiat offers 70 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: SGD 15 for adults and SGD 7.5 for children
  • 1 restaurant
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LED TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aqueen Heritage Hotel Joo Chiat

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 15 for adults and SGD 7.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Aqueen Heritage Hotel Joo Chiat Singapore
Aqueen Heritage Joo Chiat Singapore
Aqueen Heritage Joo Chiat
Aqueen Heritage Joo Chiat
Aqueen Heritage Hotel Joo Chiat Hotel
Aqueen Heritage Hotel Joo Chiat Singapore
Aqueen Heritage Hotel Joo Chiat Hotel Singapore

Aqueen Heritage Hotel Joo Chiat Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 134 reviews
Rating 8 - Good. 56 out of 134 reviews
Rating 6 - Okay. 21 out of 134 reviews
Rating 4 - Poor. 5 out of 134 reviews
Rating 2 - Terrible. 1 out of 134 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Deepak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business Hotel
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Kalwant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Geylang Area Hotel
My most recent stay at Aqueen Heritage Hotel was very satisfying. Hotel lobby and room are clean and welcoming as always. Great shopping and eateries are close by. As usual, Mr. Hamid is very welcoming and friendly, making the stay even more pleasant.
Stayed 4 nights in Nov 2019

6/10 Okay

simyee

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room condition
room super small compared to last time i stay, only bed almost near to to wall, only have 1 side can go up to bed. no place to open my luggage. Lighting at toilet too dark. Sound prove need to improve, can heard sound from beside room and door bang sound and person talk at walkway.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

shoban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Nurfarhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but could do with some improvements
Place looks better then normal stay hotels, but could have some improvements. 1) the room I stayed (318) can't watch YouTube or netflix with the smart TV, would be nice if there's cable channels other then local channels. 2) at early morning some one tried to open my room room. Luckyly I latched the door. Think it was a staff cos mumbled about open wrong room. 3) been 3 weeks and my deposit has not been returned. Overall I'm still happy. Would return again soon.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean property but difficult to contact them by phone for reservations due to limited opening hours. Breakfast was luke warm and limited in choice. Otherwise clean, accessible and safe.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean; good staff support. Window should have the shutter opened to allow view outside.
Stayed 4 nights in Jun 2019

10/10 Excellent

Libra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value stay
Cozy hotel, staffs were friendly and nice
Stayed 1 night in Apr 2019

10/10 Excellent

Cyntia Xiuk Xuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality of service
Excellent room service ! All the staffs very helpful and polite! Will come back again.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment. Nice neighborhood and lots of interesting plc
Stayed 1 night in May 2019

10/10 Excellent

SyedImranAhmed, Makati, Ph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think over all my sty was satisfactory and it’s a reasonable price hotel. Amenities are also close by and ease of traveling too. Room itself was neat and clean. I would definitely consider again.
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Dated and overpriced
The carpet looks to be from 60 years ago and the bathroom floor wasn't very clean. The Wi-Fi keeps dropping connection and the connections is often slow. The staff would also rarely smile or even try to acknowledge your presence. I also went in expecting that the laundry would be by weight but it was by piece... It would have cost me over 120 for a small laundry. The bed was comfortable though... Overall, it is a very dated hotel that is way overpriced.
Stayed 4 nights in Apr 2019

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and comfortable
I booked Queen bed room. The room is clean and neat. Although is small room but still comfortable. TV only broadcast SG channels. Bed is soft enough for me and not too hard. Only the pillow too soft to me. Their staff are polite and helpful.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Clean room, comfortable, nice staff, safe area, about 10-15min walk from MRT station.
Stayed 1 night in Feb 2019

10/10 Excellent

Libra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfort room
Stayed 1 night in Feb 2019

8/10 Good

Bin shu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to fabulous restaurant, shopping and transport.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Clean hotel, close to food court. My room is a bit noisy.
Stayed 2 nights in Dec 2018

10/10 Excellent

Kalwant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel
Great boutique hotel in Geylang Serai. Good food is plentiful in the area. Good transportation links as well. And Mr. Hamid was very welcoming. Room was compact but sufficient.
Stayed 4 nights in Oct 2018

8/10 Good

Shen

Stayed 1 night in Oct 2018