Ascott Orchard Singapore

5.0 star property
5-star luxury aparthotel near Orchard Road, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ascott Orchard Singapore

Lobby
Exterior
Premier Suite, 2 Bedrooms
Designer toiletries, hair dryer, towels
Microwave, coffee/tea maker, electric kettle, cookware/dishes/utensils

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Outdoor space
    Outdoor space
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available

Explore the area

Map
11 Cairnhill Road, Singapore, 229724
  • Orchard Road
    4 min walk
  • Mount Elizabeth Medical Center
    4 min walk
  • ION Orchard
    9 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    23 min drive

Room options

Executive Studio

  • 30 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Studio

  • 30 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Suite, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Suite, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Studio (Murano)

  • 30 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Pierre)

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (Soho)

  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About the area

Singapore

Central Singapore getaway .A stay at this Orchard aparthotel places you within half a mile (1 km) of Orchard Road and 2 miles (3 km) of Bugis Street Shopping District. Gardens by the Bay and Marina Bay Sands Casino are also within 3 miles (5 km).

What's nearby

  • Orchard Road - 4 min walk - 0.4 km
  • ION Orchard - 9 min walk - 0.8 km
  • Bugis Street Shopping District - 3 min drive - 2.3 km
  • Mustafa Centre - 4 min drive - 3.3 km
  • Marina Bay Sands Casino - 6 min drive - 4.4 km

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 33 min drive
  • Seletar Airport (XSP) - 22 min drive

Restaurants

  • ‪Greyhound Cafe - ‬3 min walk
  • ‪Gastronomia Da Paolo - ‬3 min walk
  • ‪Ps.Cafe - ‬3 min walk
  • ‪So Pho - ‬3 min walk
  • ‪Crystal Jade Golden Palace - ‬3 min walk

About this property

Ascott Orchard Singapore

5-star luxury aparthotel near Orchard Road, connected to a shopping center
There's a restaurant on site. WiFi is free in public spaces. Ascott Orchard Singapore offers its guests a children's pool, an outdoor pool, and a fitness center. The luxury Ascott Orchard Singapore also features a terrace, a garden, and concierge services. For a fee, parking is available.

This 5-star Singapore aparthotel is smoke free.

  • 220 guestrooms or units
  • 20 levels
  • Built in 2016
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Ascott Orchard Singapore offers 220 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 5-star aparthotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Singapore aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Self parking on site (SGD 40 per day)

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Kitchenette

  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Water dispenser
  • Electric kettle

Dining

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: SGD 30 per person
  • 1 restaurant
  • Room service available

Bedrooms

  • Premium bedding
  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: SGD 80.0 per night

Bathrooms

  • Hair dryer
  • Designer toiletries
  • Eco-friendly toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free local calls
  • Free bottled water
  • Porter/bellhop

Location highlights

  • Connected to a shopping center
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the city center

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Window guards

General

  • 220 rooms
  • 20 floors
  • Built in 2016
  • Annual offsets purchased for at least 10% of carbon footprint
  • Bulk dispenser for toiletries

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 80.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately SGD 30 per person
  • Self parking fee: SGD 40 per day
  • Rollaway bed fee: SGD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore Singapore
Ascott Orchard Singapore Aparthotel
Ascott Orchard Singapore (SG Clean)
Ascott Orchard Singapore Aparthotel Singapore

Ascott Orchard Singapore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 178 out of 321 reviews" "
Rating 8 - Good. 111 out of 321 reviews" "
Rating 6 - Okay. 16 out of 321 reviews" "
Rating 4 - Poor. 10 out of 321 reviews" "
Rating 2 - Terrible. 6 out of 321 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Eugene

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Clint

Stayed 2 nights in Jun 2024

10/10 Excellent

stewart

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

stewart

Liked: Cleanliness, room comfort
everything is perfect. kudos to the crew. helpful and accomodating to my needs.
Stayed 8 nights in May 2024

10/10 Excellent

Eric

Stayed 5 nights in May 2024

6/10 Okay

Julie

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Updated property. Walkable to many dining and shopping areas. Great amenities. Convenient check-in and willing to easily catering to guests' needs.
Stayed 1 night in Apr 2024

10/10 Excellent

Ma Jemelyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Like my second home
Everything was so good, specially location.
Stayed 5 nights in Dec 2023

8/10 Good

Darunee

Liked: Cleanliness, amenities, property conditions & facilities
Staff are really responsive and friendly, could be slight improvement for room cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, room comfort
Value for money
We had a really great stay at Banyan Tree. The room was better than we had expected and the staff were really attentive and caring. It wasn't the cheapest but was worth the money.
Stayed 4 nights in Sep 2023

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
They have a covered linkto Paragon shopping centre
Stayed 1 night in Sep 2023

10/10 Excellent

Andreas

Stayed 4 nights in Jan 2023

8/10 Good

stewart

Liked: Room comfort
Check-in was a breeze. I have issues with the shower water heater, though. They tried to fix it but still no warm water.
Stayed 4 nights in Nov 2022

8/10 Good

stewart

Liked: Cleanliness
everything went on smoothly. The room phone is not working
Stayed 4 nights in Oct 2022

4/10 Poor

Elly, Ocala

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room is too small, air conditioning blows directly to the bed and in my friend's room the room was freezing even she put the temperature at 24. Water heater didn't work properly. We paid as much as the room in ordinary hotel but didn't get the same service as what get usually in hotels. The category of room we stayed was studio, but it's actually a de luxe or basic room in hotels. In general, this property is a disappointment. However, we stayes there in 2 br suite 2 years ago. It was quite nice. To me, the studios category rooms are not recommendable. Better stay in hotels.
Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

cazuin

Travelled with family
Disliked: Room comfort
Not worth for money
The room aircon sounds loudly at night ..cant sleep at all.. Mattress a bit old
Stayed 1 night in Dec 2021

10/10 Excellent

Trevor

Liked: Cleanliness, room comfort
Comfortable and clean rooms
Great service and friendly and helpful staff. Rooms were clean and comfortable.
Stayed 3 nights in Dec 2021

8/10 Good

Woon Woon

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Amran

Stayed 3 nights in Dec 2021

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021

4/10 Poor

philip

Business traveller
Disappointing stay. The "suites" are 30sqm which is the size of a 4 star hotel, but the room rate was at serviced apartment levels.The staff were disinterested and unhelpful. The room was worn and the shoe rack for the next door room unhygienic. I would not recommend staying at this accommodation.
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Ridiculous front desk team!!!
Hotel was superb. But front desk staffs were not honest, irresponsible. Supervisors inefficient, can’t really settle problems. Wasted my 2 hours and in the end say they can’t do anything. Their staff was at fault but they cover it up for her just because they don’t want to settle a simple problem. Such a big hotel telling guests there is nothing they can do? LMAO ~
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Well equipped kitchenette. Good location.
Stayed 14 nights in Oct 2021