8/10 Good
Verified traveller
Travelled with family
19 Nov 2024
Liked: Cleanliness, staff & service, room comfort
Cosy, expensive but comfy
The location is undeniably SUPERB but to contact any concierge staff in the day is a headache coz it’s almost impossible to get hold of one as their lines are too busy. I tried calling more than 30x straight in a row. However once you get to talk to them, you’ll understand how courteous and professional they render their services to you.
Upon arrival, the staff promptly attended to me and also assisted to allow earlier check-in for my convenience. I find this service heartwarming.
The room is small but cosy enough for us. Cleanliness is also ok. Basic amenities have been provided. No minibar but there’s a bar fridge, electric kettle, iron, ironing board, digital safe & torchlight. TV should be 32” and provides a comfy distance for watching from your bed.
Shower room has no bathtub and also no restaurant for daily breakfast but it’s no big deal when you know all eateries are just right beside and around the vicinity of the hotel. What I loved about the room is the anti-slip treatment they have done for the bathroom floor. It’s super useful and safe for anyone, particularly good for elderly during shower time. Pool is small & quite well-maintained but it’s shared with the apartment residents.
Price is expensive for the hotel but overall we had a great time. Check-out was such a breeze that took no more than 20 seconds. My regret was their FM staffs only then started to put up Xmas decor so we didn’t get to take any Xmas pics, it’s quite a pity.
Verified traveller
Stayed 1 night in Nov 2024