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JEN Singapore Tanglin by Shangri-La

4.0 star property
Spa hotel near Tanglin Mall

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Outdoor pool, pool umbrellas, sun loungers
Check-in/check-out kiosk
Executive lounge
Dining room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
1A Cuscaden Road, Singapore, 249716
  • Tanglin Mall
    ‪2 min walk‬
  • Gleneagles Hospital
    ‪8 min walk‬
  • Forum The Shopping Mall
    ‪8 min walk‬
  • Singapore (SIN-Changi)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

YOTEL Singapore Orchard Road

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1337)
The price is CA $222
per night
CA $266 total
includes taxes & fees
11 Feb - 12 Feb
YOTEL Singapore Orchard Road

About the area

Singapore

Orchard stay.You'll be steps from Tanglin Mall and within a 10-minute walk of Gleneagles Hospital with a stay at this Orchard hotel. Forum The Shopping Mall and Far East Shopping Centre are also within half a mile (1 km).

What's nearby

  • Gleneagles Hospital - 8 min walk
  • Singapore Botanic Gardens - 9 min walk
  • ION Orchard - 12 min walk
  • Orchard Road - 3 min drive
  • Fort Canning Park - 5 min drive

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 25 min drive

Restaurants

  • ‪Cafebiz - ‬1 min walk
  • ‪Caffe Beviamo - ‬3 min walk
  • ‪Astor Bar - ‬4 min walk
  • ‪Paul - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

JEN Singapore Tanglin by Shangri-La

Spa hotel near Tanglin Mall
JEN Singapore Tanglin by Shangri-La offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a fitness center, and a sauna are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free.

This Singapore hotel is smoke free.

  • 565 guestrooms or units
  • 18 levels
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Spa at Traders Hotel has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: SGD 38.00 for adults and SGD 19.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Access to nearby health club
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1004 reviews" "
Rating 8 - Good. 296 out of 1004 reviews" "
Rating 6 - Okay. 80 out of 1004 reviews" "
Rating 4 - Poor. 37 out of 1004 reviews" "
Rating 2 - Terrible. 19 out of 1004 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xuezheng

Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole, Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, most of the staff was lovely, check in was ok not great, didn't get an upgrade as per VIP benefit and didn't seem like they even tried. Pool was great and the happy hour was awesome. Location right next to station - which is amazing!
Stayed 3 nights in Oct 2024

10/10 Excellent

Nontobeko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

tserendagva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest
Nice
Stayed 6 nights in Oct 2024

8/10 Good

Pit Foong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Oct 2024

4/10 Poor

Ruben

Travelled with group
Disliked: Staff & service
Very bad attention on front desk, they dont help with the bags, you have to wait a long time to check in and they dont say hello when they receive you. The smell at the entrance was disgusting at the lobby, like this typical chinesse flavor, and many other things…
Stayed 3 nights in Oct 2024

8/10 Good

Edgardo, Rancho Cucamonga

Stayed 2 nights in Sep 2024

10/10 Excellent

Rhodora

Travelled with family
Liked: Cleanliness, staff & service
Beds and pillows are comfortable. Very convenient to Metro and 7 mins walk to Orchard Road. Tanglin Mall is connected to the hotel. You can access through the 2nd floor and ground floor. Staff are nice even the Housekeeping ladies. This hotel is outdated and needs total renovation.
Stayed 3 nights in Oct 2024

10/10 Excellent

Xu

Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel, Ginowan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed room good size perfect for shopping and garden walk.
Stayed 1 night in Oct 2024

10/10 Excellent

Bridget Fay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay, great location right next to Tanglin mall.
Stayed 7 nights in Sep 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location is great. Very easy to travel around on the MRT (just opposite Orchard Boulevard). Clean and comfortable. Pool great. Tanglin Mall connected so good cost effective breakfast options available
Stayed 3 nights in Oct 2024

8/10 Good

Apronia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to an MRT station is definetly this hotel’s biggest attraction, the location close to the new Thompson East Coast Line allows guests easy access to the rest of the city as well the ION Orchard Shopping centre. The service is good and the cleaners do a great job when they come by, however at the beginning of our stay it would take until even 4-5pm before the cleaners would reach our room despite us spotting them three doors down the hall at 9 am. Breakfast is good and feels like you are getting your money’s worth, staff members like Ben, Amy and the Chef at the egg station are incredibly hospitable and always greet guests with a smile. This brings me to my only negative with our stay, we had booked a room without breakfast included accidentally and upon check in paid to have this included. The next morning we went for breakfast and they couldn’t verify this so we waited ten minutes for them to check. This was fine as systems take a moment to update, so we didn’t think much of it and staff apologised for the wait: however the next morning it happened again, and then again, and then again, and then again on the last day of our stay. On the last day they even tried to argue to say it was a deposit for the room and breakfast had not been paid for even though we had eaten breakfast there the past four days. Only upon another ten minute wait and me having to go get the manger at the front desk was the confusion resolved. Other than that no real qualms with the JEN.
Stayed 5 nights in Sep 2024

10/10 Excellent

Judy E, Concord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous, friendly and honest staff. Felt safe in the area. Easy access to MRT and buses. Visitors center across from hotel.
Stayed 7 nights in Sep 2024

10/10 Excellent

Deanne

Liked: Cleanliness, amenities, property conditions & facilities
Great property albeit a little bit out of the way for walking. MRT station right outside building so easy to start your sight seeing day and shopping mall with good eat options for breakfast
Stayed 3 nights in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Cherry Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are accommodating
Stayed 3 nights in Oct 2024

10/10 Excellent

thiam seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and mall.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sew Lun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

PETER, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Shawn

Stayed 3 nights in Sep 2024

4/10 Poor

Tae Young

Stayed 1 night in Sep 2024

8/10 Good

KHNG Thian

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024