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Jayleen Clarke Quay Hotel

3.0 star property
3-star hotel near Orchard Road

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Photo gallery for Jayleen Clarke Quay Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Shower, free toiletries, hair dryer, towels
Exterior
Standard Room (Queen) | Private kitchen
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
25 New Bridge Road, Singapore, 059390
  • Raffles Place
    ‪7 min walk‬
  • Orchard Road
    ‪2 min drive‬
  • Marina Bay Sands Casino
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪20 min drive‬

Room options

View all photos for Standard Room (Queen)

Standard Room (Queen)

Standard Room (Queen)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Queen)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room (Queen)

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room (3 pax)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room (3 pax)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Quadruple Room

  • 17 sq m
  • Sleeps 4
  • 4 Twin Bunk Beds

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About the area

Singapore

Downtown Singapore stay.Within a 10-minute walk of this Downtown Singapore hotel, you'll find Boat Quay and Raffles Place. Orchard Road and Gardens by the Bay are also within 2 miles (3 km).

What's nearby

  • Boat Quay - 3 min walk - 0.3 km
  • Raffles Place - 7 min walk - 0.6 km
  • Orchard Road - 2 min drive - 2.3 km
  • Marina Bay Sands Casino - 3 min drive - 2.3 km
  • Marina Bay Sands Skypark - 3 min drive - 2.3 km

Getting around

  • Clarke Quay Station - 3 min walk
  • JB Sentral - 26 min drive
  • Seletar Airport (XSP) - 24 min drive

Restaurants

  • ‪Song Fa Bak Kut Teh - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Safra Town Club - ‬1 min walk
  • ‪Swissbake - ‬2 min walk
  • ‪Tiong Bahru Hainanese Boneless Chicken Rice - ‬1 min walk

About this property

Jayleen Clarke Quay Hotel

3-star hotel near Orchard Road
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at Jayleen Clarke Quay Hotel.

Smoking is allowed in designated areas at this 3-star Singapore hotel.

  • 20 guestrooms or units
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Jayleen Clarke Quay Hotel offers 20 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Filipino, Malay

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Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property is unable to accept any bookings from guests who are serving Stay Home Notice (SHN).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jayleen Clarke Quay Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 40.0 per day.
  • Cribs (infant beds) are available for SGD 23.53 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: SGD 23.53 per night
  • Rollaway bed fee: SGD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Jayleen Clarke Quay Hotel Singapore
Jayleen Clarke Quay Hotel
Jayleen Clarke Quay Singapore
Jayleen Clarke Quay
Jayleen Clarke Quay
Jayleen Clarke Quay Hotel Hotel
Jayleen Clarke Quay Hotel Singapore
Jayleen Clarke Quay Hotel (SG Clean)
Jayleen Clarke Quay Hotel Hotel Singapore

Jayleen Clarke Quay Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 50 out of 260 reviews
Rating 8 - Good. 92 out of 260 reviews
Rating 6 - Okay. 69 out of 260 reviews
Rating 4 - Poor. 33 out of 260 reviews
Rating 2 - Terrible. 16 out of 260 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

SIEW PENG

Business traveller
Liked: Staff & service

Bad admin mgmt although service staff are friendly

The booking mentioned my card will not be charged, only for reservation purpose, the guest will make his payment himself. Yet the hotel told the guest payment already settled with the card used for booking, then the guest thought since it is settled and checked out. This is not right!
Stayed 3 nights in Mar 2025

2/10 Terrible

Mark, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
Very horrible hotel
Stayed 1 night in Feb 2025

6/10 Okay

Alpha

Business traveller
Clean
Stayed 4 nights in Feb 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. The people they're so friendly and helpful and kind
Stayed 2 nights in Feb 2025

8/10 Good

KEVIN

Liked: Cleanliness, staff & service
Convenient location and helpful staff
Stayed 2 nights in Jan 2025

6/10 Okay

Carla

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Top location!! - 15 minutes by foot to Merlion, 2 minutes to Clarke Quay and Boat Quay. The rooms were clean, but the walls need a little painting or tapestry, a shower curtain, and more comfortable matresses. If you don't want to spend much time in the room, it's good enough.
Stayed 1 night in Jan 2025

10/10 Excellent

Emmanuel

Stayed 2 nights in Nov 2024

8/10 Good

Maria Belen

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Ethan

Travelled with partner
Disliked: Staff & service, amenities
Small room and dirty tiles
Stayed 3 nights in Nov 2024

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

ALI

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and dumpy with good location

The property is old and dumpy. It's inexpensive and OK to sleep for one night. The location is good close to the river, and it has a nice roof top viewing area. But better to pay a little more and stay someplace else.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Small boutique hotel & practical stay

Property is quite run down despite the very kind service of reception staff to allow early check in and immediate attention to door lock issue and food stalls locations. There are several drawers to store items but need detailed cleaning of corners and wipe down of cabinet surfaces and bench seats. Many scuff marks on walls from wear & tear. Good tv channel selections and clear. Highly effective and rapid cool AC but grouting in bathroom wall and blinds need de- moulding. Good coolness in mini fridge but just a jug to hold drinking water and kettle for coffee and tea bags. Interesting 2x top loader washing machines and space to hang for drying in the open air on level 6 aided by the powerful warm air output from (the ventilation units?). Readily accessible by elevator and laundry powder available from reception. Bus stop to Chinatown shops and food places right outside hotel and Clarke Quay MRT is right across the other side via the overhead walk bridge and there’s a mall there for retail and fast food after crossing over.
Set of drawers
Seating next to drawers
Overhead bridge to mall
Mall across from hotel
Stayed 2 nights in Oct 2024

2/10 Terrible

Kevin

Room was in dire need of decoration. Grubby, dirty and run down. Family next door with baby crying 24 x 7 didn’t help although appreciate this is not the hotels fault. Room had AC but rest of hotel was like a sauna.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicelyn

Liked: Amenities, property conditions & facilities
I enjoyed my 4 nights stay @ jayleen Hotel definitely recommended and will stay there againnin the future
Stayed 4 nights in Sep 2024

8/10 Good

Kartikeyan

Stayed 2 nights in Jun 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a budget hotel. Can improve on quality of the beds, but for a short stay in Singapore it’s ok. Staff is very kind and helpful.
Stayed 2 nights in May 2024

4/10 Poor

Sherry

Disliked: Cleanliness, property conditions & facilities
the hotel needs a great renovation, bad smell like a mold.
Stayed 4 nights in Mar 2024

4/10 Poor

George

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
It is horrible to find and locate this property because the front door is being covered under the skywalk. You cannot find the sign of this hotel driving down the street. The hotel should consider placing a sign somewhere so that car passing through this area can locate the hotel. The hotel smell and the room is too tiny. We had an awful experience during our stay. The location is close to everything which is a plus.

6/10 Okay

Juan

Travelled with family and small children
Liked: Staff & service
Good location but the hotel in general is not in the best condition
Stayed 2 nights in Feb 2024

6/10 Okay

Chooi wei

Travelled with family
The blanket is so dirty with stain
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly helpful. Gave some great travel recommendations. Amazing experience!
Stayed 3 nights in Nov 2023

4/10 Poor

BOBROVSKIY

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Khoo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this hotel is a good option for who want to have a short stay in Singapore.
Stayed 1 night in Sep 2023

8/10 Good

Quoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but pack all the amenities you need including a fridge, kettle, Wi-Fi, TV and bidet! It's close to Clarke Quay which has a great night life and opposite a MRT/bus station so you can get anywhere. Everything is close by too! I do mean EVERYTHING you would to visit in Singapore. In contrast, I'm staying in a more expensive Hotel 81 right now, and it doesn't have half the amenities!
Stayed 2 nights in Sep 2023