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New Cape Inn

2.5 star property
Hotel near Orchard Road in Singapore

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Photo gallery for New Cape Inn

Reception
Property amenity
Standard Balcony Triple | Front of property
Standard Triple Room
Property entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Seng Poh Road,3, Singapore, SIN, 168891
  • Robertson Quay
    ‪8 min walk‬
  • Orchard Road
    ‪4 min drive‬
  • Marina Bay Sands Casino
    ‪5 min drive‬
  • Singapore (SIN-Changi)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • City view
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Balcony Triple

Standard Balcony Triple | Children's theme room

Standard Balcony Triple

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy King (No Window)

Economy King (No Window)

Economy King (No Window)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Singapore

Bukit Merah stay.Your stay at this Bukit Merah hotel places you within 3 miles (5 km) of Orchard Road and Marina Bay Sands Skypark. Marina Bay Sands Casino and Universal Studios Singapore are also within 3 miles (5 km).

What's nearby

  • Robertson Quay - 8 min walk - 0.7 km
  • Orchard Road - 4 min drive - 3.1 km
  • Marina Bay Sands Skypark - 5 min drive - 4.2 km
  • Marina Bay Sands Casino - 5 min drive - 4.3 km
  • Universal Studios Singapore - 9 min drive - 5.8 km

Getting around

  • Havelock Station - 5 min walk
  • JB Sentral - 25 min drive
  • Seletar Airport (XSP) - 27 min drive

Restaurants

  • ‪Bakalaki Greek Taverna - ‬1 min walk
  • ‪Old Shifu Charcoal Porridge - ‬3 min walk
  • ‪Sin Hoi Sai Seafood Restaurant - ‬2 min walk
  • ‪Long Ji Zi Char - ‬2 min walk
  • ‪Tian Tian Seafood Restaurant - ‬3 min walk

About this property

New Cape Inn

Hotel near Orchard Road in Singapore
New Cape Inn offers its guests a vending machine, multilingual staff, and concierge services. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Singapore hotel.

  • 76 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Elevator
  • Smoking in designated areas
New Cape Inn offers 76 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Accessibility

  • Elevator
  • Thin carpet in room

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property requires that guests have proof that they have stayed within Singapore for 14 days prior to check-in. This property is not approved to accept Stay Home Notice (SHN), AirTravel Pass (ATP), Reciprocal Green Lane (RGL) and Periodic Commuting Arrangement (PCA) travelers. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New Cape Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

New Cape Inn Singapore
New Cape Singapore
New Cape Inn Hotel Singapore
New Cape Inn Hotel
New Cape Inn Singapore
New Cape Inn (SG Clean)
New Cape Inn Hotel Singapore

New Cape Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 36 out of 210 reviews
Rating 8 - Good. 87 out of 210 reviews
Rating 6 - Okay. 52 out of 210 reviews
Rating 4 - Poor. 19 out of 210 reviews
Rating 2 - Terrible. 16 out of 210 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Davide

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should not be allowed by any agency to work. It should be closed, sanitised and refurbished. We had bugs in bed and around the room, mold on the ceiling, water dripping in a corner, stains on the walls, the carpet supposed to be beige, but it was dark brown and sticky. Disgusting and dangerous.
Stayed 5 nights in Oct 2024

8/10 Good

david

Liked: Staff & service, property conditions & facilities
Can’t bring in food for late supper Ants appear from nowhere. Otherwise good for its price range.
Stayed 5 nights in Oct 2024

2/10 Terrible

Ravi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor experience. Bathroom door doesn’t lock, shower head falls off literally, water flow was weak and so on
Stayed 1 night in Jun 2024

4/10 Poor

Guler

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small dated hotel. Staff not very helpful, had to wait until 3pm after a 13 hour flight to check in. Room was very dirty, dusty and smelled like damp. Needed a good clean, I stayed there 3 nights, it was near nice food places very reasonable and near most attractions.
Stayed 3 nights in May 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to subway and bus transport service to all parts of Singapore.
Stayed 6 nights in Apr 2024

6/10 Okay

Angel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient to train station. Place was run down Staff were helpful
Stayed 2 nights in Apr 2024

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station. Some nice restaurants close by for either local or western cuisine
Stayed 1 night in Feb 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean & quiet hotel. Very convenient to MRT. Good for stopover.
Stayed 2 nights in Jan 2024

10/10 Excellent

Marylin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Li

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

aung

Stayed 3 nights in Sep 2023

8/10 Good

SIN ENG

Liked: Staff & service
Disliked: Property conditions & facilities
Frankly the hotel is not impressive but at least it's a decent and clean place to stay-in. The location is good! Staff is helpful too!
Stayed 13 nights in Jul 2023

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So accessible in regards to transport, food / restaurants. Manager been so accommodating and have granted our request to have our rooms in the same floor (for I have booked 4 rooms all together) but to my surprise we have our rooms next to each other.
Stayed 6 nights in Jun 2023

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Got everything needed for an affordable stay, close to the MRT, food market and 7 Eleven
Stayed 5 nights in Jun 2023

2/10 Terrible

Ben

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is not what it's being advertised. It looks nothing like the picture on the web site. The reception is rundown and the air conditioning unit was dripping water in the lobby. The carpet in the hallway to the room was worn out and have big patch of stain all over. The room is small the carpet is dirty and stained, you can acutely see the dust bunny at the end of the bed. The bathroom is old and the shower has mildew growing on the floor and walls. In term of house-keeping, we were told that it will be serviced every other day (new green program) which is ok with us as we normally hang our towels and reuse them. however due the the tropical temperature we did take more shower than expected and by the third day we were in need of fresh towels so we place our towels in the bathroom sink indicating that we need fresh towels, house keeping did not get the message or did not care about our request, they simply folded our wet towels and place them on the counter. Finally, I don't know how does the SG Clean folks certify their properties but how can you certify a property as sanitized when there is mildew growing on the shower wall. All of this is to say, I would recommend that you stay way from this hotel even though it is in a very nice neighbourhood.
Stayed 4 nights in May 2023

8/10 Good

Pattarapong, Bangkok

Travelled with group
In front of the property is Exit 1 of Havelock train station which is very convenient to travel around. The property condition and room is okay but overall of what I paid for and what I received. I am satisfied and will revisit.
Stayed 1 night in Mar 2023

2/10 Terrible

Yuly

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very dirty bathroom . Not cleaning staff.
Stayed 4 nights in Feb 2023

8/10 Good

Eusin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Lalith

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Good friendly service. They put effort into cleaning but not good enough; carpets are dirty, and the shower cubical needs to be cleaned. The management has to set a standard in cleaning along with their brand promise (SG Clean) and monitor the day-end checklist of the cleaners to make proper daily cleaning is to be maintained.
Stayed 5 nights in Jul 2022

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2022

10/10 Excellent

Richard

Travelled with group
Liked: Staff & service, room comfort
It’s location is excellent, lot’s of great restaurant around. We roam around late at night at it was safe as well. Great for morning jog. I suggest that they remove the carpet, so that it will be perfect.
Stayed 1 night in Jun 2022

6/10 Okay

Alexis Wilson, Sentosa

Stayed 1 night in Jun 2022

8/10 Good

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very centralised location with an affordable price.
Stayed 5 nights in Apr 2022

8/10 Good

MENG SEE

Travelled with group
Liked: Amenities, property conditions & facilities
There is many restaurant and cafe near the hotel. Easy check in and the room is quite clean. Just a place to sleep and over night.
Stayed 1 night in Apr 2022

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Expect basic but area is fantastic
The location is fantastic for dining and transportation. The staff is friendly and the daily housekeeping is good. However, the room is old, and the amenities are basic. Sometimes the towels are ripped. We got it at a unbeatable price and the towels get changed daily.
Stayed 12 nights in Dec 2021