Pan Pacific Orchard

5.0 star property
5-star luxury hotel near ION Orchard

Choose dates to view prices

Photo gallery for Pan Pacific Orchard

Garden
City view
Deluxe 2 Bedrooms | Pool
Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Spa
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
10 Claymore Road, Singapore, 229540
  • ION Orchard
    ‪7 min walk‬
  • Orchard Road
    ‪16 min walk‬
  • Singapore Botanic Gardens
    ‪18 min walk‬
  • Singapore (SIN-Changi)
    ‪28 min drive‬

Room options

Deluxe 2 Bedrooms

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Pacific Club Balcony King

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Two Bedrooms

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premier Loft

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Pacific Club Balcony Loft

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier King Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Balcony King Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Beach Terrace Balcony King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Beach Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Beach Club Pool Access Loft

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Cloud Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Garden Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Singapore

City center retreat .With a stay at this Orchard hotel, you'll be within half a mile (1 km) of ION Orchard and 2 miles (3 km) of Orchard Road. Singapore Botanic Gardens and Marina Bay Street Circuit are also within 3 miles (5 km).

What's nearby

  • ION Orchard - 7 min walk - 0.6 km
  • Orchard Road - 16 min walk - 1.4 km
  • Singapore Botanic Gardens - 18 min walk - 1.5 km
  • Marina Bay Sands Skypark - 7 min drive - 5.0 km
  • Marina Bay Sands Casino - 7 min drive - 5.4 km

Getting around

  • Orchard Station - 7 min walk
  • Kempas Baru Station - 31 min drive
  • Singapore Changi Airport (SIN) - 28 min drive

Restaurants

  • ‪Muddy Murphy's - ‬3 min walk
  • ‪French Fold - ‬4 min walk
  • ‪Ps Cafe - ‬2 min walk
  • ‪Isle Eating House - ‬2 min walk
  • ‪Merci Marcel - ‬4 min walk

About this property

Pan Pacific Orchard

5-star luxury hotel near ION Orchard
Pan Pacific Orchard offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Pan Pacific Orchard. Limited free parking is available on a first-come, first-served basis.

This 5-star Singapore hotel is smoke free.

  • 1 building
  • 343 guestrooms or units
  • 23 levels
  • 2 bars or lounges
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Pan Pacific Orchard offers 343 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Malay, Thai

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Pan Pacific Orchard Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 229 out of 347 reviews
Rating 8 - Good. 63 out of 347 reviews
Rating 6 - Okay. 25 out of 347 reviews
Rating 4 - Poor. 17 out of 347 reviews
Rating 2 - Terrible. 13 out of 347 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yongliang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Karl

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The architecture, location and overall feel of the hotel is amazing. But once you scratch below this veneer of beauty, its a hotel that is striving hard but failing to achieve some basics. For example, we arrived at the main restaurant just past 7.30pm for dinner, only to be told by the first wait staff on what was NOT available on the menu. Accepting this, we proceeded to order but were then told that items ordered were also NOT available. For a hotel that is claiming to be of decent quality, perhaps its better to have a smaller menu and ensure availability rather than a larger one that fails to deliver? As a staycation, found some of these unacceptable, and highly unlikely to revisit this hotel. The room was ok but better value elsewhere
Stayed 2 nights in Dec 2024

6/10 Okay

Barry

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Seit Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A refreshing twist to conventional hotel settings
An award-winning hotel (of the moment) to stay in if you're into architectural, rather modern interiors and seeing greens/plants everywhere you turn. Staff members are friendly which is a plus.
Hotel entrance
Terrace at the executive lounge
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ist sehr gut in der Nähe der Orchard Road gelegen.
Blick aus dem Hotelzimmer Richtung Orchard-Road
Stayed 3 nights in Dec 2024

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful
Stayed 9 nights in Dec 2024

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Singapore
This is by far the best hotel I have ever stayed at in Singapore. World Class service and facilities.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is fantastic!
Stayed 3 nights in Dec 2024

6/10 Okay

Kelvin

Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence, Basingstoke

Stayed 3 nights in Nov 2024

8/10 Good

Peng Quan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall was great👍. But too many interns level waiters and waitresses in restaurants side. 👎👎
Stayed 1 night in Dec 2024

10/10 Excellent

Moises

Stayed 5 nights in Nov 2024

10/10 Excellent

Elizabet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Lalith

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe property
Stayed 3 nights in Nov 2024

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , good location close to shopping malls, the staff was very friendly and attentive I would like to recommend this hotel Thank you
Stayed 4 nights in Nov 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Blaze

Stayed 3 nights in Nov 2024

10/10 Excellent

kevin, Miami

Stayed 3 nights in Nov 2024

10/10 Excellent

Vivian

Stayed 4 nights in Oct 2024

10/10 Excellent

Tarkan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, amazing staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

jacquelyn, miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it. Very convenient for archaic street. Friendly staff. Super clean. Rooms are decent size. We love it
Stayed 2 nights in Nov 2024

10/10 Excellent

Leroy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing visual experience. Book a room with the glass balcony - the evening views of the illuminated pillars are spectacular - breakfast buffet and club benefits are amazing
Stayed 3 nights in Nov 2024

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stop over spot in busy Orchard.
Just passing through Singapore. A stop over.
Stayed 3 nights in Oct 2024