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Pan Pacific Orchard

5.0 star property
Luxury Singapore hotel in Orchard with 2 outdoor swimming pools

Choose dates to view prices

Photo gallery for Pan Pacific Orchard

Exterior
Exercise/lap pool
Exterior
Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Breakfast, lunch, dinner served; alfresco dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Spa
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
10 Claymore Road, Singapore, 229540
  • Orchard Tower
    ‪1 min walk‬
  • ION Orchard
    ‪7 min walk‬
  • The Paragon
    ‪11 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪25 min drive‬

Room options

View all photos for Deluxe 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe 2 Bedrooms

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Pacific Club Balcony King

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Pacific Club Balcony King

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Two Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier Two Bedrooms

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Loft

Premier Loft | View from room

Premier Loft

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club Balcony Loft

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Pacific Club Balcony Loft

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier King Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room

City view

Premier Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Balcony King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Premier Balcony King Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Beach Terrace Balcony King

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Terrace Balcony King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe King Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Beach Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Club Pool Access Loft

Beach Club Pool Access Loft

Beach Club Pool Access Loft

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cloud Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Cloud Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Terrace Suite

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Garden Terrace Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Pan Pacific Singapore

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.6 out of 5, Wonderful, (1193)
The price is CA $352
per night
CA $430 total
includes taxes & fees
23 Feb - 24 Feb
Pan Pacific Singapore

About the area

Singapore

City center retreat .With a stay at this Orchard hotel, you'll be within half a mile (1 km) of ION Orchard and 2 miles (3 km) of Orchard Road. Singapore Botanic Gardens and Marina Bay Street Circuit are also within 3 miles (5 km).

What's nearby

  • ION Orchard - 7 min walk
  • Orchard Road - 16 min walk
  • Singapore Botanic Gardens - 18 min walk
  • Marina Bay Sands Skypark - 7 min drive
  • Marina Bay Sands Casino - 7 min drive

Getting around

  • Orchard Station - 7 min walk
  • Kempas Baru Station - 31 min drive
  • Singapore Changi Airport (SIN) - 28 min drive

Restaurants

  • ‪Muddy Murphy's - ‬3 min walk
  • ‪French Fold - ‬4 min walk
  • ‪Ps Cafe - ‬2 min walk
  • ‪Isle Eating House - ‬2 min walk
  • ‪Merci Marcel - ‬4 min walk

About this property

Pan Pacific Orchard

5-star luxury hotel near ION Orchard
Pan Pacific Orchard offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Pan Pacific Orchard. Limited free parking is available on a first-come, first-served basis.

This 5-star Singapore hotel is smoke free.

  • 1 building
  • 343 guestrooms or units
  • 23 levels
  • 2 bars or lounges
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Pan Pacific Orchard offers 343 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Malay, Thai

Property amenities

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: SGD 48 for adults and SGD 24 for children
  • 1 restaurant
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

  • 2 outdoor pools
  • Bike parking
  • Fitness center
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • High pile carpet in room
  • Pool access ramp on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Pan Pacific Orchard Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 208 out of 318 reviews
Rating 8 - Good. 60 out of 318 reviews
Rating 6 - Okay. 23 out of 318 reviews
Rating 4 - Poor. 14 out of 318 reviews
Rating 2 - Terrible. 13 out of 318 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Property conditions & facilities
Stunning looking property, one of the best Hotels I’ve ever stayed at
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely oasis amongst bustling Orchard
Had a wonderful stay at Pan Pacific. The staff were amazing from the moment you arrive to the goodbye when you leave. My room was comfortable & cozy. Facilities were impeccable, gym was a good size & adequate equipment. Pool had a nice tropical vibe, spent many hours just reading & relaxing. Location is perfect for shopping around Orchard. Close enough to be around everything but you don’t feel like you’re in the hustle & bustle of Orchard. Would definitely recommend Pan Pacific to everyone singles, couples & families.
Stayed 7 nights in Oct 2024

10/10 Excellent

Robyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly located for a visit to Singapore. The hotel is beautiful and just a pleasure to visit. Staff are so very pleasant.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting, modern design, great breakfast, very comfortable beds & premium toiletries. Great orchard location
Stayed 2 nights in Nov 2024

10/10 Excellent

Jean elie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect thanks
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 1 night in Nov 2024

10/10 Excellent

Reinolda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with amazing staff, aesthetically beautiful, easy access to transport and great location
Stayed 4 nights in Oct 2024

10/10 Excellent

Pomp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Gavin

Business traveller
Modern hotel in great location, plenty of staff to assist at all times
Stayed 1 night in Oct 2024

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property for family travelling with two young children.
Stayed 5 nights in Oct 2024

10/10 Excellent

CHRISTOPHE

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Tsz Wai Z

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice Hotel but Noisy if you have no luck
I was in 22/F and the outdoor event party was so noisy until 10pm. The design of the in-room refrigerator is nice, however the compressor is way too noisy and triggered every 15 mins.
Stayed 3 nights in Oct 2024

10/10 Excellent

Emily

Travelled with family
Stayed 7 nights in Oct 2024

4/10 Poor

Michelle

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Beautiful hotel, lovely setting, well appointed rooms. It was a disappointing stay on a couple of levels however. The light switch setup is incomprehensible. Tiny switches with tiny little pictures. Flip up to turn it on or down to turn off, except the DND sign which works in reverse. Toilet light would not turn off no matter what switches I flipped. I called the service number and was told to flip a switch. I explained that didn’t work and the operator said she’d send an engineer. The engineer didn’t arrive. Called again. Waited, no engineer. Went to the lobby and asked them to call an engineer, who arrived immediately. The engineer accompanied to my room and spent 10 minutes trying every combination of switches, before telling me the light couldn’t be turned off. The solution is to close the toilet door and close the bathroom door. How could no-one know this? How can it be acceptable for a hotel with how many hundreds of rooms - have a light that stays on 24x7? On my last day I called the call the call centre again for assistance with my bags from the porter for check out. The phone rang and rang, then a very sleepy sounding lady answered. Porter never arrived. Took my bags downstairs myself, no-one seemed to know about my request. Recommended if you want to show off at a lovely hotel, but not if you actually want decent service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Justin

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Need a separate spot for tourist that do smoke.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good, but not amazing. The service was very impersonal. Breakfast seemed like a chaotic operation. The cleanliness of the room especially the bathroom I don’t rate very high. Otherwise, a nice location and beautiful hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

R Nathaniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and impeccable rooms. Will stay here again.
Stayed 5 nights in Sep 2024

10/10 Excellent

ITALO

Bad smell always before entry to the lobby
Stayed 7 nights in Sep 2024

10/10 Excellent

Ramone

Stayed 3 nights in Sep 2024

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel stay, with staff equally as hospitable. Although having only stayed one night, this is the best hotel I have ever been to.
Stayed 1 night in Sep 2024

10/10 Excellent

Harish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 2 nights in Sep 2024