Pan Pacific Singapore

5.0 star property
Family-friendly hotel with a spa, connected to a shopping center in Singapore

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pan Pacific Singapore

Executive lounge
View from property
Exterior
Premium bedding, minibar, in-room safe, desk
2 outdoor pools, sun loungers

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Free WiFi
    Free WiFi
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available

Explore the area

Map
7 Raffles Boulevard, Marina Square, Singapore, 039595
  • Marina Square
    1 min walk
  • Suntec Convention & Exhibition Center
    6 min walk
  • Suntec City
    7 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    25 min drive

Room options

Premier Marina Bay Connecting Room

  • 92 sq m
  • Harbor view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Deluxe

  • 38.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Pacific Club

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Pacific Club Studio

  • 65 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Premier Suite

  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Pacific Club Select Studio

  • 65 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Urban Jungle Suite

  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Executive Marina Bay King

  • 46 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premier Marina Bay

  • 46 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Panoramic

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Panoramic Connecting Room

  • 76 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Skyline Suite

  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Singapore

City center stay.You'll be steps from Marina Square and within a 10-minute walk of Suntec City with a stay at this Marina Bay hotel. Also, Bugis Street Shopping District is within half a mile (1 km) and Gardens by the Bay is within 2 miles (3 km).

What's nearby

  • Marina Square - 1 min walk - 0.2 km
  • Suntec City - 7 min walk - 0.6 km
  • Bugis Street Shopping District - 7 min walk - 0.6 km
  • Gardens by the Bay - 14 min walk - 1.2 km
  • Orchard Road - 6 min drive - 4.7 km

Getting around

  • Promena Station - 5 min walk
  • JB Sentral - 27 min drive
  • Singapore Changi Airport (SIN) - 22 min drive

Restaurants

  • ‪Ya Kun Kaya Toast - ‬2 min walk
  • ‪Hong Kong Zai House of Dim Sum - ‬5 min walk
  • ‪Edge - ‬1 min walk
  • ‪Putien Restaurant 莆田菜馆 - ‬6 min walk
  • ‪Keyaki - ‬1 min walk

About this property

Pan Pacific Singapore

Family-friendly hotel with a spa, connected to a shopping center in Singapore
Pan Pacific Singapore offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Meeting rooms and limo/town car service are available. A children's pool, spa services, and multilingual staff are also featured at the family-friendly Pan Pacific Singapore. For a fee, parking is available.

Smoking is allowed in designated areas at this Singapore hotel.

  • 1 building
  • 790 guestrooms or units
  • 35 levels
  • 5 dining venues
  • Meeting rooms
  • Built in 1986
  • Deli
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Pan Pacific Singapore offers 790 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Vietnamese

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (SGD 15 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Offsite parking available (SGD 1.10 per hour)
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: SGD 48 for adults and SGD 24 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers airport limousine service (surcharge). Guests must contact this property in advance to reserve the service.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 100.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Self parking fee: SGD 15 per day
  • Nearby parking fee: SGD 1.10 per hour
  • Rollaway bed fee: SGD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

This property enforces a smart, elegant dress code for guests accessing the Pacific Club. Guests above the age of 12 are welcome.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Pacific Pan
Pacific Pan Singapore
Pacific Singapore
Pan Pacific Hotel Singapore
Pan Pacific Singapore
Pan Singapore
Singapore Pacific
Singapore Pan
Singapore Pan Pacific
Pan Pacific Singapore Hotel Singapore
Pan Pacific Singapore Hotel
Pan Pacific Singapore Hotel
Pan Pacific Singapore Singapore
Pan Pacific Singapore (SG Clean)
Pan Pacific Singapore Hotel Singapore

Pan Pacific Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1004 reviews" "
Rating 8 - Good. 183 out of 1004 reviews" "
Rating 6 - Okay. 63 out of 1004 reviews" "
Rating 4 - Poor. 25 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

DAVID, Carson City

Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view. Upgraded to a super high floor. Decadent lobby. Friendly staff. Close to shopping centre.
Stayed 1 night in Jun 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Myrene Mercado

Liked: Cleanliness, staff & service, property conditions & facilities
Located at the Marina Bay area that are highly accessible to all the touristy areas via public transportation, underpasses, foot bridge and taxis. Rooms are clean with daily housekeeping. Filtered water available in the room. Will surely go back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Close to several locations to visit.
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pan Pacific is an up-market hotel - very comfortable and good sleep quality. The services are very good and the buffet restaurant - Edge - is great for breakfast and we dined in one evening. A wide varity of food on offer. The staff were very helpful and the hotel is close to the excellent Singapore MRT system. The online checkout however was not so good. I used it twice and provided credit card details which were charged to my card although I was told that checkout had failed. I went to the desk to checkout and was charged and I assumed my credit card sharges had noit go through. But they had. I have had to raise a dispute with my credit card company which is annoying. I found the online checkin service was so slow as to be unusable and the online checkout charges you and then says checkout failed. PanPacific needs to do something about their IT system
Stayed 3 nights in Aug 2024

10/10 Excellent

JM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Nyron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that I have stayed at a Pan Pacific Hotel, the first being in Melbourne, Australia. The location of the hotel, the quality of the rooms and the amazing service make this an amazing hotel. It is also attached to a mall, for the shopaholucs among you.
Stayed 7 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Was here on a staycation with my kid. The whole experience from check in to check out was pleasant. Excellent service from all the staff! We would be happy to return soon :)
Stayed 2 nights in Aug 2024

10/10 Excellent

Yeo

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Zeyun

Stayed 2 nights in Jul 2024

8/10 Good

Adelis

Travelled with family
Liked: Cleanliness, amenities
Good
Stayed 3 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing team helpful and easier to ensure you feel looked after.
Stayed 8 nights in Jul 2024

10/10 Excellent

Cindy, Norco

Liked: Cleanliness, staff & service, property conditions & facilities
The Bellman was very helpful.Property was clean and well managed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mingxia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay during a holiday at Singapore.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chia Hsin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were friendly and helpful. Check-in and check-out services were efficient. It would be better if our room could be on a high floor. Hotel price for a night stay is expensive and that breakfast is not included. However, we added additional fee for breakfast and that the variety of foods and selections were abundant. Overall, we were satisfied with our stay at this hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Ching-yi

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Too many issues in the room we stayed in. There is a red stain of a small soap size on carpet, shower door cant be closed completely, problem with turning off night light (was fixed by technician) Also there is no plug in the bath room for hair dryer which is pretty inconvenient. Good location tho, probably the only marketable trait this hotel has to offer, aside from the friendly staff out of this whole disappointing experience. Many other 5 star options present in this area so I feel hesitant to say I’d stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lindzi

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super nice and helpful
Stayed 1 night in Jun 2024

10/10 Excellent

Sowmya

Stayed 7 nights in Jul 2024

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pan Pacific Fan
An absolutely incredible hotel. Very beautiful and modern. Gorgous hotel rooms.
Stayed 3 nights in Jul 2024

6/10 Okay

Denelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to give 5 star overall as the hotel itself was great. But I am unable to due to their security bond procedure and the price of their food. The security bond is an extremely high amount per night. This was not communicated to me prior to check in and wasn’t listed anywhere at my time of booking. The kicker however is that we checked out 4 days ago and it’s not even been processed as a refund yet. This can take up to 21 business days I was quoted. And then however long it will take my bank to process from there. I think this is a disgrace in todays world of technology. I would not book here again purely based upon this. The drinks and food poolside is also very expensive even by Singapore standards so I didn’t like that aspect. Other than this the hotel was good.
Stayed 3 nights in Jul 2024

8/10 Good

Katie

Stayed 3 nights in Jul 2024