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Shangri-La Singapore

5.0 star property
Family-friendly 5-star hotel near Orchard Road

Choose dates to view prices

Photo gallery for Shangri-La Singapore

Family Suite (Themed) | View from room
Tower Wing, Grand Suite
Interior
Premium bedding, down comforters, minibar, in-room safe
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Bar

Explore the area

Map
22 Orange Grove Road, Singapore, 258350
  • ION Orchard
    ‪13 min walk‬
  • Orchard Road
    ‪3 min drive‬
  • Singapore Botanic Gardens
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪30 min drive‬

Room options

View all photos for Garden Wing Deluxe Family Terrace Twin

Premium bedding, down comforters, minibar, in-room safe

Garden Wing Deluxe Family Terrace Twin

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family King, Family Pantry Access & buds Playtime

Deluxe Family King, Family Pantry Access & buds Playtime

Deluxe Family King, Family Pantry Access & buds Playtime

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Single Beds (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Family Room, 2 Single Beds (Deluxe)

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Valley Wing Shangri-La)

Suite (Valley Wing Shangri-La)

Suite (Valley Wing Shangri-La)

  • 348 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Garden Wing Deluxe Family Terrace King, Garden Access & buds Playtime

Premium bedding, down comforters, minibar, in-room safe

Garden Wing Deluxe Family Terrace King, Garden Access & buds Playtime

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Themed)

Family Suite (Themed)

Family Suite (Themed)

  • 72 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Horizon Club Junior Suite, Club Access

Horizon Club Junior Suite, Club Access

Horizon Club Junior Suite, Club Access

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Premier Suite, Balcony

Garden Wing, Premier Suite, Balcony

Garden Wing, Premier Suite, Balcony

  • 137 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing 1 Bedroom Suite, Club Access

Garden Wing 1 Bedroom Suite, Club Access

Garden Wing 1 Bedroom Suite, Club Access

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Suite, 2 Single Beds

Premium bedding, down comforters, minibar, in-room safe

Garden Wing, Suite, 2 Single Beds

  • 81 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

  • 238 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Tower Wing, Grand Suite

Tower Wing, Grand Suite

Tower Wing, Grand Suite

  • 250 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Valley Wing One-Bedroom Suite, Lounge Access

Valley Wing One-Bedroom Suite, Lounge Access

Valley Wing One-Bedroom Suite, Lounge Access

  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing Deluxe Suite King, Lounge Access

Valley Wing Deluxe Suite King, Lounge Access

Valley Wing Deluxe Suite King, Lounge Access

  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing Deluxe Twin, Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Valley Wing Deluxe Twin, Lounge Access

  • 57 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Tower Wing, Deluxe Room, 2 Single Beds

Premium bedding, down comforters, minibar, in-room safe

Tower Wing, Deluxe Room, 2 Single Beds

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Deluxe Twin, Club Access

Premium bedding, down comforters, minibar, in-room safe

Horizon Club Deluxe Twin, Club Access

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden Wing, Deluxe Room, 2 Single Beds, City View

Garden Wing, Deluxe Room, 2 Single Beds, City View

Garden Wing, Deluxe Room, 2 Single Beds, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Garden Wing, Deluxe Room, 2 Single Beds, Pool View

Garden Wing, Deluxe Room, 2 Single Beds, Pool View

Garden Wing, Deluxe Room, 2 Single Beds, Pool View

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Tower Wing 1 Bedroom Suite, Club Access

Tower Wing 1 Bedroom Suite, Club Access

Tower Wing 1 Bedroom Suite, Club Access

  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Deluxe Room, 1 King Bed, City View

Garden Wing, Deluxe Room, 1 King Bed, City View

Garden Wing, Deluxe Room, 1 King Bed, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Deluxe Room, 1 King Bed, Pool View

Garden Wing, Deluxe Room, 1 King Bed, Pool View

Garden Wing, Deluxe Room, 1 King Bed, Pool View

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing Deluxe King, Lounge Access

Premium bedding, down comforters, minibar, in-room safe

Valley Wing Deluxe King, Lounge Access

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Wing, Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Tower Wing, Deluxe Room, 1 King Bed

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe King, Club Access

Premium bedding, down comforters, minibar, in-room safe

Horizon Club Deluxe King, Club Access

  • 38.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Singapore

Heart of Singapore.Within a 15-minute walk of this Tanglin hotel, you'll find Orchard Tower and ION Orchard. Orchard Road and Lucky Plaza are also within 2 miles (3 km).

What's nearby

  • ION Orchard - 13 min walk - 1.2 km
  • Orchard Road - 3 min drive - 2.1 km
  • Singapore Botanic Gardens - 3 min drive - 2.3 km
  • Bugis Street Shopping District - 5 min drive - 3.8 km
  • Mustafa Centre - 6 min drive - 4.8 km

Getting around

  • Orchard Station - 14 min walk
  • Kempas Baru Station - 31 min drive
  • Seletar Airport (XSP) - 25 min drive

Restaurants

  • ‪Hua Ting Restaurant - ‬7 min walk
  • ‪Winestone - ‬10 min walk
  • ‪Shang Palace - ‬1 min walk
  • ‪Fudebar - ‬10 min walk
  • ‪Curry Gardenn - ‬10 min walk

About this property

Shangri-La Singapore

Family-friendly 5-star hotel near Orchard Road
Shangri-La Singapore offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and a library are also featured at the luxury Shangri-La Singapore. Self parking is free.

This 5-star Singapore hotel is smoke free.

  • 747 guestrooms or units
  • 3 dining venues
  • Meeting rooms
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Shangri-La Singapore offers 747 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Malay, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Stroller

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: SGD 43 for adults and SGD 21.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code when using the Valley Wing facilities. Pajamas, bathrobes, swimwear, open-toed shoes, and room slippers are not permitted for all guests, and sleeveless shirts are not permitted for men at the Summit Room and Champagne Bar. Casual clothing is permitted only at outdoor dining venues and at the Valley Wing outdoor patio after 11 AM.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
The listed age restriction for the Horizon Club only applies from Monday-Friday. Guests of all ages are allowed in the Horizon Club on Saturday-Sunday. This property enforces a strict business and smart casual dress code in the Horizon Club. Open-toed shoes, swimwear, and athletic clothing are not permitted for all guests, and sleeveless shirts are not permitted for men.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms after 10 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately SGD 43 for adults and SGD 21.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Shangri-La
Hotel Shangri-La Singapore
Hotel Singapore Shangri-La
Shangri-La Hotel Singapore
Shangri-La Singapore
Shangri-La Singapore Hotel
Singapore Hotel Shangri-La
Singapore Shangri-La
Singapore Shangri-La Hotel
Shangri La Hotel Singapore
Shangri La Singapore

Shangri-La Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1001 reviews
Rating 8 - Good. 169 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property Hotel n surrounding areas was beautiful. Staff were excellent n service was superb. The only thing missing was certain tv channels, eg., Fox News was not available and only all other democratic media channels was on. That’s not being fair to us since we should be able to watch any news and show and not to be politically biased. Thats the only reason n concern we have as not to stay with shangri la again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephen, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

10/10 Excellent

Alok

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t disappoint vs expectations.
Stayed 1 night in Jan 2025

10/10 Excellent

tumurbaatar, Berkeley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Most amazing property
Stayed 2 nights in Jan 2025

4/10 Poor

Yea Ji

Travelled with family
Liked: Cleanliness, property conditions & facilities
Slow check in service, front desk assigning connecting room without the consent, room change offered to a downgraded deluxe room if we want non connecting room, had to change the tv during the stay as it blacked out frequently Kids friendly, family friendly hotel but they need to speed up and quality up the service.
Stayed 1 night in Dec 2024

10/10 Excellent

Miso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JOON MO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 4 nights in Dec 2024

2/10 Terrible

Rhys

Stayed 4 nights in Nov 2024

8/10 Good

Kwan Tao Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Probably not enough staff. Quality of service can be improved - difficulty of getting through to Service Desk from the hotel room.
Stayed 3 nights in Dec 2024

10/10 Excellent

evangelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Teresa

Stayed 3 nights in Nov 2024

10/10 Excellent

Jocelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was delivered promptly. Hotel is very kids friendly too
Stayed 2 nights in Dec 2024

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Dec 2024

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay.
Stayed 3 nights in Nov 2024

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little small and irregular in shape. Most other amenities in living room and bathroom are complete.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Dipesh

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff were unsure about how to use the rewards and as a result we were not able to make full use of these.
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Just simply great service and condition of the room. it's quite relaxing as much as all around cleanliness and timely support when needed.
Stayed 2 nights in Nov 2024

10/10 Excellent

SHU JANE

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
great stay - bar excellent The decor in the breakfast area was dated and needs a refresh . Breakfast was chaotic . Everything else great
Stayed 2 nights in Nov 2024