See all properties

pentahotel Brussels City Centre

4.5 star property
Family-friendly 4.5-star hotel near Avenue Louise

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for pentahotel Brussels City Centre

Bar (on property)
penta Plus Room
Exterior
Bar (on property)
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Gym
  • Pet-friendly
  • Parking available
  • Bar
  • Room service

Explore the area

Map
Chaussee De Charleroi 38, Brussels, 1060
  • Avenue Louise
    4 min walk
  • Place du Grand Sablon
    16 min walk
  • Royal Museums of Fine Arts of Belgium
    19 min walk
  • Brussels (BRU-Brussels - National)
    22 min drive

Room options

View all photos for penta Plus Room

penta Plus Room

penta Plus Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Penta Junior Suite

Premium bedding, in-room safe, blackout drapes, free WiFi

Penta Junior Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Standard Room

Premium bedding, in-room safe, blackout drapes, free WiFi

penta Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Single Room

Premium bedding, in-room safe, blackout drapes, free WiFi

penta Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Citybox Brussels

Pet-friendly
Free WiFi
Business services
24/7 front desk
4.3 out of 5, Excellent, (311)
The price is CA $133
per night
CA $148 total
includes taxes & fees
18 Jan - 19 Jan
Citybox Brussels

About the area

Brussels

Central Brussels getaway .Within a 10-minute walk of this Sint-Gillis hotel, you'll find Avenue Louise and Rue Defacqz 71. Also, Horta Museum is within half a mile (1 km) and La Grand Place is within 2 miles (3 km).

What's nearby

  • Avenue Louise - 4 min walk
  • Place du Grand Sablon - 16 min walk
  • Royal Palace of Brussels - 4 min drive
  • Manneken Pis Statue - 6 min drive
  • La Grand Place - 6 min drive

Getting around

  • Faider Tram Stop - 2 min walk
  • Brussels-Chapel Station - 18 min walk
  • Brussels Airport (BRU) - 22 min drive

Restaurants

  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬3 min walk
  • ‪Le Prince - ‬1 min walk
  • ‪Ciao Bella - ‬3 min walk
  • ‪Stella - ‬1 min walk
  • ‪Loui Bar & Restaurant - ‬3 min walk

About this property

pentahotel Brussels City Centre

Family-friendly 4.5-star hotel near Avenue Louise
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3261 square feet (303 square meters) and includes conference space. A 24-hour fitness center, a library, and a vending machine are also featured at the luxury pentahotel Brussels City Centre. Parking is available for a fee.

This Art Deco Brussels hotel is smoke free.

  • 1 building
  • 202 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 3261 sq ft of conference space
  • 303 sq m of conference space
  • Built in 1973
  • Manager's reception (free)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Library
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pentahotel Brussels City Centre offers 202 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Brussels hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Romanian, Russian, Spanish, Turkish

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (EUR 26 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 29 for adults and EUR 14.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)
  • Hosted evening meal available daily for a fee of EUR 55

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch Smart TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Local meal delivery service
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • LED light bulbs
  • Local maps
  • Restaurant dining guide
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Weight limit: 44 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 25 per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.5 for children
  • Covered self parking fee: EUR 26 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Hosted evening meal: EUR 55

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

pentahotel Brussels City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1004 reviews" "
Rating 8 - Good. 334 out of 1004 reviews" "
Rating 6 - Okay. 99 out of 1004 reviews" "
Rating 4 - Poor. 41 out of 1004 reviews" "
Rating 2 - Terrible. 30 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

A

Travelled with family
Disliked: Staff & service
Terrible customer service
When I booked this hotel I accidentally entered the wrong date for my stay. As soon as the confirmation came through I noticed the mistake and attempted to get it moved to the new date. They point blank refused and I lost the money for my booking of two rooms.
Stayed 1 night in Sep 2024

6/10 Okay

Aruna

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel provided a smooth and efficient check-in experience, and the room was clean and well-maintained. However, there was significant traffic noise, which could be disruptive for light sleepers. Although the booking mentioned free bottled water, there was none provided in the room. You get to get it from the drinking water tap in the lobby. Additionally, I was quite disappointed with the staff's behavior. When we checked-in the carpet was wet and when we informed the receptionist, I was told that there is no room service to take care of the same. The booking mentioned that toothbrushes and toothpaste were available (upon request) and bathroom slippers, but when I inquired about it, the receptionist not only refused but did so in an unprofessional, rude and dismissive manner. This was not the level of service I expected. I hope the management takes these issues seriously to improve the guest experience.
Stayed 2 nights in Sep 2024

8/10 Good

Afzol

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No water no wipes no even bother
Stayed 2 nights in Sep 2024

10/10 Excellent

Katya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wide selection of food at breakfast. Decoration nice. Staff very friendly and helpful. The only thing to consider is the noise from the street that can keep you awake at night. It’s Eco-friendly so you won’t get housekeeping during your stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jessica

Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Irina, Bloomfield Hills

Business traveller
Liked: Property conditions & facilities
Excellent hotel in excellent location close to everything: shopping, restaurants, subway station, walking distance to major sights. Large rooms with comfortable beds and blackout curtains. Great hotel amenities. Stayed for 2 nights and had dinner at the hotel’s restaurant on both nights. Bonus: the reception doubles up as a bar!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lolita

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The hotel is just a few minutes (about 2-3 minutes) walk to the tram line which we took to get us to Louiza/ Louise Metro. The room is clean, bed is spacious and comfortable to sleep on. Despite the few hours of sleep that we had during our first 2 nights, we felt well-rested in the morning ready for the day's sight-seeing. Breakfast is perfect for us! I particularly love the yogurt😊. The staff are polite, courteous and helpful with our queries.
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and service
Stayed 2 nights in Jul 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ernie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. LOVE this property. Location, staff, area. All just simply wonderful #tomorrowland stay for this one and they really accommodated us!! Can't wait to stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay in Brussels that was easily accessibly by transit with cafes and restaurants nearby
Stayed 2 nights in Jul 2024

10/10 Excellent

stephane

Business traveller
Liked: Cleanliness
Bar and lobby area is good
Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

Stayed 3 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Stayed here with my son for two nights. Good funky hotel. Amazing pillows - always a plus. Downsides - showers were unreliable- cold/ cool or boiling. Not much guidance on setting the city (hand out maps are 7 years old!).
Stayed 2 nights in Jul 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hospitality
Amazing hotel with a lot of hospitality. The room and bar is real nice
Stayed 1 night in Jul 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The hotel was well situated and presented to a good standard. Staff were friendly at check-in and it was easy to find our room. The room was quiet and clean. Aircon was working well and nothing was broken. Breakfast was very good. The scrambled eggs were particularly high quality. We got a free late check out which was prefect for our onward travels.
Stayed 1 night in Jul 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice city centre hotel
Really nice hotel in a nice central location. Good staff, nice room, and a good bar area. Nice city centre hotel, happy to recommend.
Stayed 2 nights in Jul 2024

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities
They took a room deposit and despite many attempts from both me and Expedia themselves, they have not paid it back and we stayed there 6 weeks ago now. We have had absolutely no response or explanation from them. We left the room spotless. I am just absolutely gutted to be honest. AVOID AT ALL COSTS THEY WILL KEEP YOUR DEPOSIT
Stayed 3 nights in Jun 2024

4/10 Poor

Fatuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024