This was advertised as family friendly, however was clearly a HMO. We paid a returnable deposit for the room key, which was returned when we came back the following morning. The room was dirty, floors and table sticky, sheets had stains and a cigarette burn on child's sheet where rooms are NO smoking. Communal shower and toilet that was dirty, clearly for shared use with over 10 rooms. microwave and washing up facilities for HMO users. Disgusting mat on the floor by shower, no soap for washing hands and no hot water in the sink. video footage available. We asked about the room being unclean and was told the room was to the standard of the booking. Signs on the door state DO NOT leave any rubbish in the room and do not leave towels dirty. We felt unsafe in the environment, permanent residents clearly staying long term, smoking and drinking alcohol around the car. We were charged ten pounds for parking and felt the car was unsafe to be left in the hotel carpark overnight. We eventually had to find another hotel for the night, at the last minute, as we felt unsafe and the room and facilities were not of an acceptable basic standard of cleanliness for anyone but especially with young children.