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Sofia Balkan Palace

5.0 star property
Hotel near Church of St. George in Sofia

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofia Balkan Palace

Reception
Front of property
View from room
Premium bedding, minibar, in-room safe, desk
Property grounds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
5 Sveta Nedelya Square, Sofia, Sofia, 1000
  • Vitoshka Boulevard
    1 min walk
  • Church of St. George
    2 min walk
  • Sofia Court House
    3 min walk
  • Sofia (SOF)
    17 min drive

Room options

View all photos for Junior Suite with King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite with King Bed

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Room

Premium bedding, minibar, in-room safe, desk

Executive King Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with King Bed

Executive Suite with King Bed | Living area

Executive Suite with King Bed

  • 89 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 31 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • 31 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

Front of property

Grand Hotel Sofia

Pet-friendly
Restaurant
Air conditioning
Gym
4.6 out of 5, Wonderful, (1042)
The price is CA $155
per night
CA $171 total
includes taxes & fees
8 Dec - 9 Dec
Grand Hotel Sofia

About the area

Sofia

Heart of Sofia.A stay at this Sofia City Center hotel places you steps from Church of St. George and within a 5-minute walk of Sofia Central Mineral Baths. Bulgarian Parliament and Alexander Nevski Cathedral are also within 2 miles (3 km).

What's nearby

  • Sofia Central Mineral Baths - 4 min walk - 0.4 km
  • Bulgarian Parliament - 12 min walk - 1.1 km
  • Alexander Nevski Cathedral - 14 min walk - 1.2 km
  • Sofia University - 16 min walk - 1.4 km
  • National Palace of Culture - 18 min walk - 1.5 km

Getting around

  • Serdika Station - 2 min walk
  • Sofia Central Station - 6 min drive
  • Sofia Airport (SOF) - 17 min drive

Restaurants

  • ‪Happy Bar & Grill - ‬2 min walk
  • ‪Spaghetti Kitchen Bar - ‬3 min walk
  • ‪Largo - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Art Club Museum - ‬3 min walk

About this property

Sofia Balkan Palace

Hotel near Church of St. George in Sofia
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and 7 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 13563 square feet (1260 square meters) and includes a conference center. A fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sofia Balkan Palace. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Sofia hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 6 levels
  • 13563 sq ft of conference space
  • 1260 sq m of conference space
  • Built in 1956
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofia Balkan Palace offers 241 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

Bulgarian, English, German, Greek, Russian, Spanish

Property amenities

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 21.00 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 23.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness center
  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 59.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 0.61 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self parking fee: EUR 21.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, cash, mobile payments, Google Pay, and Apple Pay. This property uses a grey water recycling system.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel

Sofia Balkan Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 511 out of 1062 reviews" "
Rating 8 - Good. 335 out of 1062 reviews" "
Rating 6 - Okay. 122 out of 1062 reviews" "
Rating 4 - Poor. 50 out of 1062 reviews" "
Rating 2 - Terrible. 44 out of 1062 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent city centre hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura Anne

Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Hotel is great. Excellent location, very clean, staff very helpful. Our second time at this hotel and will come back again for sure
Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to everything!
Very central to everything in Sofia, lovely hotel, that is being renovated but its not really disruptive to the guests, and if you stay on upper floors, those are mostly renovated. We had two rooms, one on the 1st floor, not renovated yet, but still nice and on the 4th, renovated, modern. The staff is lovely, very accommodating. The only thing I'd say is that the housekeeping needs some better overall guidance. They dont sweep the floors so there's dust bunnies everywhere, hallways, at the elevators, in the rooms, and it gets all over you. We stayed a week at the hotel so we started to really notice it. We only asked to have our room cleaned on night 4 of a 7 night stay and they didn't change our sheets, they didn't sweep the floors and we only got fresh towels because I specifically left them on the floor to indicate we'd like fresh ones. Thats my only criticism or note, the housekeeping standard needs some lifting. Everything else great!
Stayed 7 nights in Aug 2024

10/10 Excellent

Keri

Stayed 2 nights in Aug 2024

4/10 Poor

Stuart

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We had stayed at this property 2 years ago and loved it. They renovated it since and removed all the old world charm. They put in all these touch screen operated lights and shades and climate control that are difficult to operate. Our A/c didn't work upon checkin, I went down to the desk, the agent said oh, I can see you have it on (very big brother of him) I said yes, but its not working. He did something and it started up. In the middle of the night, it went off again. My husband went down to the desk to tell them an d again, they did something and it went back on. Our last night, it didn;t matter what we did, it wouldn't go on. I went down to the desk, They sent up someone who did something and it eventually went back on (this was after 11PM). It went off again in the middle of the night. Our kids were in another room and they had no problems. But, you can't call yourself a 5 star hotel and not deal with your a/c issues. Especially when a guest complains 3 times
Stayed 3 nights in Jul 2024

10/10 Excellent

Edward, Vienna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying in this hotel for 30 years and through each change of management it has gotten better and better. Very good services and quality for the money. Excellent value. Will continue to stay here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Georgi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel right on metro station in city heart
Great hotel, very clean with great amenities in the heart of the city conveniently located on the Serdica metro station.
Stayed 1 night in Jul 2024

2/10 Terrible

Edward

Disliked: Staff & service, property conditions & facilities, room comfort
No a/c, rude and inept staff. DONT STAY HERE
First room: no a/c, tv didn’t work, phone didn’t work. After 3 hours of maintenance going in circles trying, we went to the front desk. They said “here. Change your room.” Gave us a new room card. No apology or offer for assistance for a speedy move since we had already unpacked. We moved to the second room. A/c worked for the first night and then quit. The bar service was less than friendly and made it very clear that they were not pleased that we only wanted a drink and not food at this time. This stay was part of our 3 week trip through Eastern Europe for our anniversary. We would NOT stay here again. And we certainly do not recommend it!
Stayed 3 nights in Jul 2024

6/10 Okay

Marcus

Stayed 1 night in Jul 2024

10/10 Excellent

Yasen

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful, friendly staff. Breakfast was nice and restaurant was spacious and comfortable with a view of the sidewalks - cafe feel but inside. Bedding was especially comfortable though figuring out all of the buttons to operate lights was interesting. Great rooftop view.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dobromir, Longwood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to everything that you want to see in Sofia…
Stayed 1 night in Jul 2024

10/10 Excellent

Hatice Tugba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

IVAYLO

Stayed 3 nights in Jul 2024

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. It is clean. It is a gorgeous hotel. Service is outstanding. It is on a metro line and only 5 minutes to a major shopping street where there are dozens of excellent restaurants. Staff are friendly and helpful. The breakfast buffet is excellent. Five stars all round.
Stayed 6 nights in Jul 2024

10/10 Excellent

Piotr, Warszawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our stay at the Balkan Palace. Thanks for having us.
Stayed 3 nights in Jul 2024

10/10 Excellent

ARMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul Kevin

Stayed 1 night in Jul 2024

6/10 Okay

Stefka

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
There were limited parking spaces and the attitude of the traffic attendant was absolutely unprofessional and rude.
Stayed 1 night in Jul 2024

4/10 Poor

Dimitrios

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The rooms just dirty!! The carpets on the corridors have to be cleaned more than a month. It was terrible! If could get my money back I ll be happy! It was the worst hotel I ever stayed! Stay away from that ! At the what to say about access with a car and parking!! Disappointed
Stayed 2 nights in Jul 2024

8/10 Good

Reza

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is the best location for a tourist in Sofia.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall. Room was just small.
Great service, great breakfast, great bed, great bathroom, nice hotel. Room was smaller than I expected for a 5 star hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best stays in Europe
Absolutely loved our stay at the Sofia Balkan Palace; what a unique opportunity to share the same building as the Bulgarian government!
Stayed 1 night in Jul 2024