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Sofia Balkan Palace

5.0 star property
Hotel near Church of St. George in Sofia

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofia Balkan Palace

Reception
Terrace/patio
View from room
Deluxe Twin Room
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
5 Sveta Nedelya Square, Sofia, Sofia, 1000
  • Vitoshka Boulevard
    ‪1 min walk‬
  • Saint Nedelya Church
    ‪1 min walk‬
  • Church of St. George
    ‪2 min walk‬
  • Sofia (SOF)
    ‪17 min drive‬

Room options

View all photos for Junior Suite with King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite with King Bed

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Room

Premium bedding, minibar, in-room safe, desk

Executive King Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite with King Bed

  • 89 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 31 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Twin Room

Eco-friendly toiletries, hair dryer, bathrobes, towels

Executive Twin Room

  • 31 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

Front of property

Grand Hotel Sofia

Pet-friendly
Restaurant
Air conditioning
Gym
4.6 out of 5, Wonderful, (1001)
The price is CA $201
per night
CA $223 total
includes taxes & fees
12 Feb - 13 Feb
Grand Hotel Sofia

About the area

Sofia

Heart of Sofia.A stay at this Sofia City Center hotel places you steps from Church of St. George and within a 5-minute walk of Sofia Central Mineral Baths. Bulgarian Parliament and Alexander Nevski Cathedral are also within 2 miles (3 km).

What's nearby

  • Sofia Central Mineral Baths - 4 min walk
  • Bulgarian Parliament - 12 min walk
  • Alexander Nevski Cathedral - 14 min walk
  • Sofia University - 16 min walk
  • National Palace of Culture - 18 min walk

Getting around

  • Serdika Station - 2 min walk
  • Sofia Central Station - 6 min drive
  • Sofia Airport (SOF) - 17 min drive

Restaurants

  • ‪Happy Bar & Grill - ‬2 min walk
  • ‪Spaghetti Kitchen Bar - ‬3 min walk
  • ‪Largo - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Art Club Museum - ‬3 min walk

About this property

Sofia Balkan Palace

Hotel near Church of St. George in Sofia
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and 7 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 13563 square feet (1260 square meters) and includes a conference center. A fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sofia Balkan Palace. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Sofia hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 6 levels
  • 13563 sq ft of conference space
  • 1260 sq m of conference space
  • Built in 1956
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofia Balkan Palace offers 241 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

Bulgarian, English, German, Greek, Russian, Spanish

Property amenities

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 21.00 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 23.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness center
  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 59.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 1.67 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self parking fee: EUR 21.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, cash, mobile payments, Google Pay, and Apple Pay. This property uses a grey water recycling system.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel

Sofia Balkan Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 493 out of 1000 reviews" "
Rating 8 - Good. 307 out of 1000 reviews" "
Rating 6 - Okay. 106 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 45 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ram

Central location
Stayed 2 nights in Oct 2024

8/10 Good

Ram

Travelled with family
Liked: Amenities
Location is great. Service not so much
Stayed 3 nights in Oct 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Keith

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This hotel is very convenient to walk around Sofia, shops, sights, restaurants etc. The staff are friendly and helpful. It is let down by shoddy room cleanliness and servicing. Basic supplies were not always replenished. And the rooms need more thorough cleaning.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
perfectly located for shopping, dining and visiting main churches and museums.
Stayed 1 night in Oct 2024

10/10 Excellent

Andria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
excellent location withing the walking city, restaurants, stores, museums. Definitely will use on my next trip to Sofia.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Stayed 2 nights in Oct 2024

2/10 Terrible

William

Stayed 1 night in Sep 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very classy hotel. learning how to operate light switch was a challenge, but that is part of the fun of traveling.,
Stayed 2 nights in Oct 2024

10/10 Excellent

Maisie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 1am but there was still staff to check us in. The property itself is presented well and we had a little balcony with amazing views of the palace. The location was fantastic with many dining options close by. The breakfast was excellent and we will definitely stay here when we are back in Sofia.
Stayed 2 nights in Oct 2024

10/10 Excellent

Albena

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Andria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, room was not ready at the time of chechin, offered to cover the upgrade for room with shower requested. Breakfast (add fee) is excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Miron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a favorite place to stay in Sofia. Some floors have been completely renovated, while others have retained their original charm. One side overlooks the church, which is quite scenic, while the other overlooks an archeological site that the city of Sofia has neglected for the last ten years. The hotel is fantastic. The front desk operates 24/7, and the area is safe. It's an excellent place for business and leisure. If you have an early flight, get a cab, but for everything else, there is a direct subway train to SOF Terminal 2, which takes about 40 minutes. It's at the "Serdika" subway station between "Vitoshka" and "Largo."
Stayed 1 night in Oct 2024

8/10 Good

Paul

Stayed 2 nights in Oct 2024

8/10 Good

Senthilnathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location among the best in Sofia
Stayed 1 night in Oct 2024

10/10 Excellent

Ray

Stayed 3 nights in Sep 2024

8/10 Good

Tram

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is close to all attractions but the room service was slow.
Stayed 3 nights in Sep 2024

10/10 Excellent

Milan

Liked: Cleanliness, amenities, property conditions & facilities
This is VIP property but the reception has no idea what is VIP membership- they are surprised I ask for free room upgrade. Same frustration with reception on my check out : As a VIP gold member you get 20% discount on food & beverage, but I am being told “No”. The hotel is nice historic property in best Sofia location. The reception staff should attend a training about VIP members treatment.
Stayed 3 nights in Sep 2024

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great hotel with a great staff! A similar luxury hotel in some other cities would be unaffordable for me. I am grateful for this very reasonably-priced luxury hotel!
Stayed 4 nights in Sep 2024

10/10 Excellent

Vasil

Stayed 1 night in Sep 2024

2/10 Terrible

Samee

Travelled with partner
Disliked: Staff & service, amenities
A few staff members were quite racist, upon arrival asking us why we didnt have luggage in a very judgemental way. The biggest problem was the bulgarian bar tender. Made us feel extremely uncomfortable for sitting in the poung/bar area a few times.
Stayed 3 nights in Sep 2024

10/10 Excellent

Josef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely designed hotel in the centre of Sofia
Right in the centre of Sofia. Metro station in front of the hotel. Well kept large room. Very good breakfast. Luxury design from 1950s with recent equipment.
Stayed 3 nights in Sep 2024

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Convenient location
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Really friendly and helpful front desk. Shout out to Konstantinos and Anastasia who were really helpful on check in day. Overall ratings low as the hotel is dated and service not consistent. We had friends who stayed in the same hotel and didn't get their room cleaned at all despite requests being made. Not expected for a 5-star hotel. Value for money not quite there. The friendly and helpful front office staff salvaged the situation. I wouldn't choose this hotel again.
Stayed 3 nights in Sep 2024