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Best Western Plus Hotel des Francs

4.0 star property
4-star eco-certified hotel with indoor pool

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Photo gallery for Best Western Plus Hotel des Francs

Indoor pool
Lobby
Property amenity
Exterior
Executive Room, 1 King Bed, Non Smoking, Terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Spa

Explore the area

Map
62 Boulevard Jeanne d'Arc, Soissons, AISNE, 2200
  • Abbaye de St-Jean-des-Vignes
    ‪3 min walk‬
  • Soissons Cathedral
    ‪9 min walk‬
  • Château des Fossés
    ‪17 min walk‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking (Larger Room)

Superior Room, 1 King Bed, Non Smoking (Larger Room)

Superior Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace (Larger Room)

Deluxe Room, 1 King Bed, Non Smoking, Terrace (Larger Room)

Deluxe Room, 1 King Bed, Non Smoking, Terrace (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Terrace

Executive Room, 1 King Bed, Non Smoking, Terrace

Executive Room, 1 King Bed, Non Smoking, Terrace

  • Sleeps 2
  • 1 King Bed

About the area

Soissons

Soissons retreat .With a stay at this Soissons hotel, you'll be steps from Abbaye de St-Jean-des-Vignes and within a 10-minute walk of Soissons Cathedral. Musée de Soissons and Château des Fossés are also within 2 miles (3 km).

What's nearby

  • Abbaye de St-Jean-des-Vignes - 3 min walk - 0.3 km
  • Soissons Cathedral - 9 min walk - 0.8 km
  • Château des Fossés - 17 min walk - 1.5 km
  • Château de Pierrefonds - 38 min drive - 45.2 km
  • Lac de l'Ailette - 39 min drive - 41.6 km

Getting around

  • Soissons Station - 3 min drive
  • Paris Charles de Gaulle Airport (CDG) - 53 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪La Bourse aux Grains - ‬8 min walk
  • ‪Le Soleil de Chine - ‬14 min walk
  • ‪La Pataterie - ‬12 min walk
  • ‪Le Saint Louis - ‬9 min walk

About this property

Best Western Plus Hotel des Francs

4-star eco-certified hotel with indoor pool
Best Western Plus Hotel des Francs offers its guests an indoor pool and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified Best Western Plus Hotel des Francs. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Soissons hotel.

  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Best Western Plus Hotel des Francs offers 70 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

This Soissons hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials. A variety of treatment therapies are provided, including Ayurvedic.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per stay.
  • Cribs (infant beds) are available for EUR 10.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 15 per person
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Plus des Francs
Best Western Plus des Francs Soissons
Best Western Plus Hotel des Francs
Best Western Plus Hotel des Francs Soissons
Best Western Plus Hotel Francs Soissons
Best Western Plus Hotel Francs
Best Western Plus Francs Soissons
Best Western Plus Francs
Best Plus Des Francs Soissons
Best Western Plus Hotel des Francs Hotel
Best Western Plus Hotel des Francs Soissons
Best Western Plus Hotel des Francs Hotel Soissons

Best Western Plus Hotel des Francs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 270 reviews
Rating 8 - Good. 106 out of 270 reviews
Rating 6 - Okay. 24 out of 270 reviews
Rating 4 - Poor. 6 out of 270 reviews
Rating 2 - Terrible. 2 out of 270 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, amenities
Lovely staff. Excellent facilities.
Stayed 1 night in Mar 2025

8/10 Good

Jozef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Christopher

Liked: Staff & service, room comfort

Disappointing

Given a smoking room and smaller than booked, then changed. Toilet stained. Restaurant closed on Sundays. Had to order food from outside and was grateful for plates and cutlery from staff who tried hard to please.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Luis Antonio

Stayed 1 night in Sep 2024

10/10 Excellent

Piers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious property with an indoor pool. Never visited the town before but it was surprisingly good. Visited the market, cathedral, ruins and it was all good.
Stayed 1 night in Aug 2024

8/10 Good

Louis Alain

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2024

8/10 Good

Edward

Travelled with partner
Liked: Amenities
Fine dining at reasonable prices
Stayed 1 night in Sep 2023

8/10 Good

Rita

Stayed 2 nights in May 2023

8/10 Good

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pool friendly staff
Stayed 1 night in Feb 2023

6/10 Okay

tracy

Stayed 1 night in Nov 2022

10/10 Excellent

Dr Aron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Gerson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and nice

Stayed 2 nights in Apr 2021

10/10 Excellent

Marie E C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The place is neat and clean. The staff is friendly. We had nice dinner at the restaurant. The wifi worked well. This was my second stay here and I will come back again.
Stayed 1 night in Oct 2020

10/10 Excellent

Johnny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western

Very nice hotel. Friendly service. Pity no Internet.
Stayed 1 night in Jul 2020

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Milka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately no fridge in a four star hotel and when you are driving it is nice to have the use of a fridge
Stayed 1 night in Aug 2019

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with beautiful view of the abbey, clean room, very easy check in
Stayed 2 nights in May 2019

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

comfortable stay, nice pool and good breakfast.
Stayed 1 night in Oct 2018

6/10 Okay

Imzan, East Stroudsburg, PA

Liked: Staff & service
Disliked: Cleanliness
It is average, stayed there for 2 days and very disappointed in the cleaning staff.
Stayed 1 night in Sep 2018