Ratings based on 70 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 10, 2024 on Expedia
The staff were extremely nice and welcoming to my wife and me. Each member greeted us with a smile and made our stay amazing. On top of that, the room was amazing! - Sean C
Comment from Hotel Management
Oct. 10, 2024 by Artis Domus Relais, Hotel Management
Dear Sean, thank you very much for your review. We are very happy to know that your enjoyed you stay here and that you appricieted so much our staff's welcoming and cordiality, and no less important that you liked the room.We hope to host you again soon.Best regards, Artis Domus Staff
by A traveller
Posted Oct. 9, 2024 on Hotels
The whole staff was very friendly and welcoming. They took good care of the guests. Great location. My room had a great view of the water. The pool area was beautiful but just a tad too cold to swim when I was there.
Comment from Hotel Management
Oct. 10, 2024 by Artis Domus Relais, Hotel Management
Good morning, thank you very much for your review. We are so happy to know that you liked our facility, both the room and the outside swimming pool area. More happy to read that our staff took care of you due that we care a lot about our guest and we try to make their holiday special.Hope to host you again.Best regards, Artis Domus Staff
by A traveller
Posted Oct. 1, 2024 on Expedia
I stayed here for 3 nights. The rooms
Are spacious and quiet. It was located in a great area very walkable. The pool and spa was a nice amenity. Enjoyed my stay here!
Comment from Hotel Management
Oct. 1, 2024 by Artis Domus Relais, Hotel Management
Dear Brooke, thank you very much for your review. We are happy to know that you appricieted your stay in our facility and that you liked our outside swimming pool area and our spa. Hope to have you here again soon.Best regards, Artis Domus Staff
by A traveller
Amazing grounds and great room
Posted Sep. 25, 2024 on HotelsThis hotel is beautiful and the grounds are AMAZING. Usually I don't care about grounds, but Sorrento is very cramped with very little green space, and these grounds are an oasis. The pool is great. Room was great too, we could see the sea in the distance. Only challenge was only one of the staff spoke reliable English, and this resulted in a mistake with booking our car transfer for leaving that caused some headaches even after I pointed it out to them. In their defense, they did suggest communicating with them through WhatsApp but I tried handling it in person at the desk. So if you go with the expectation that if you don't speak Italian you'll be communicating with the staff via WhatsApp, you will love this place.
Comment from Hotel Management
Sep. 26, 2024 by Artis Domus Relais, Hotel Management
Good morning, thank you very much for your review.We are very happy that you appricieted so much your stay here in facility and the importance we give to the care of natural spaces. We are sorry that there was some misunderstanding but it was simply due to a change in rate given the last minute booking.Beside this we hope to host you again very soon.Best regards, Artis Domus Staff
by A traveller
Posted Sep. 20, 2024 on Expedia
Everything was great except I don’t like the tiny elevators. Service was great! Very clean.
by A traveller
Posted Aug. 15, 2024 on Hotels
Comment from Hotel Management
Aug. 15, 2024 by Artis Domus Relais, Hotel Management
Good morning, thank you very much for your review. We are so happy that you liked our facility and we hope to see you again soon.Best regards, Artis Domus Staff
by A traveller
Posted Jul. 26, 2024 on Expedia
Really friendly staff!
Comment from Hotel Management
Jul. 26, 2024 by Artis Domus Relais, Hotel Management
Good morning, thank you very much for your review. We appricieted a lot that you liked our staff.Hope to see you again. Best regards, Artis domus staff
by A traveller
Posted Jul. 12, 2024 on Hotels
Comment from Hotel Management
Jul. 14, 2024 by Artis Domus Relais, Hotel Management
Gentle Reuben ,We would like to thank you for your review. With the hope of seeing you again soon we wish you a good day.Best Regards,Ilaria De Martino
by A traveller
Posted Jul. 7, 2024 on Expedia
I would give this hotel more stars if I could! Every member of staff was so friendly and helpful - especially Francesca. From the moment we arrived everybody was so courteous, helpful, friendly, polite and couldn’t do enough for you. The room was also lovely, the balcony was amazing. Breakfast was also delicious, basic options but for 5€ you cannot complain. The grounds of the hotel were stunning and the pool area is perfect. This is definitely a relaxing hotel to stay in. The hotel is located on one of the main streets of Sorrento so everything you need is only a short walk away.
Comment from Hotel Management
Jul. 7, 2024 by Artis Domus Relais, Hotel Management
Good afternoon, we are so happy about your review. It was a pleasure to have you here like our guest. Knowing that you enjoyed your stay in the facility and the building as a whole makes us very happy. In particular, reading that you appreciated our staff so much makes us truly proud.We hope so much to have you back here very soon.Best regards, Artis Domus Staff
by A traveller
Posted Jun. 8, 2024 on Expedia
Such a lovely property and a sweet staff!! We loved our stay here!
Comment from Hotel Management
Jun. 9, 2024 by Artis Domus Relais, Hotel Management
Dear Dominique, thank you very much for your review, we are so happy that you liked your stay here and that you appriciate our staff. Hope to host you again.Best regards, Artis Domus Staff