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Sugar Beach, A Viceroy Resort

5.0 star property
5-star beachfront resort with 3 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sugar Beach, A Viceroy Resort

Outdoor pool, sun loungers
Outdoor pool, sun loungers
On the beach, sun loungers, beach umbrellas, beach towels
Room, 4 Bedrooms, Beachfront (Collection)
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Room service

Explore the area

Map
Val des Pitons, Soufrière
  • Pitons Management Area
    ‪1 min walk‬
  • Jalousie Beach
    ‪3 min walk‬
  • Piton Falls
    ‪12 min walk‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪78 min drive‬

Room options

View all photos for Room, 1 Bedroom, Ocean View (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 Bedroom, Ocean View (Residence)

  • 111 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 3 Bedrooms, Ocean View (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 3 Bedrooms, Ocean View (Residence)

  • 193 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Superior Room (Luxury, Sugar Mill)

Superior Room (Luxury, Sugar Mill)

Superior Room (Luxury, Sugar Mill)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Villa (Luxury)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Grand Villa (Luxury)

10.0 out of 10
Exceptional
(1 review)
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Bedrooms, Ocean View (Residence)

10.0 out of 10
Exceptional
(1 review)
  • 232 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Grand Villa, 2 Bedrooms (Luxury)

  • Sleeps 6
  • 2 King Beds

Luxury Room (Sugar Mill)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 4 Bedrooms, Oceanfront (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 4 Bedrooms, Oceanfront (Residence)

  • 307 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

View all photos for Room, 3 Bedrooms, Oceanfront (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 3 Bedrooms, Oceanfront (Residence)

  • 193 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Grand Villa, 2 Bedrooms (Luxury)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Grand Villa, 2 Bedrooms (Luxury)

  • 173 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 4 Bedrooms (Beach Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 4 Bedrooms (Beach Residence)

  • 307 sq m
  • Sleeps 8
  • 4 King Beds

View all photos for Room, 3 Bedrooms (Beach Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 3 Bedrooms (Beach Residence)

  • 135 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Luxury Bungalow, Beachfront

Luxury Bungalow, Beachfront | View from room

Luxury Bungalow, Beachfront

  • 65 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Villa, Ocean View (Luxury)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Grand Villa, Ocean View (Luxury)

  • 94 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Ocean View (Residence)

Villa, 2 Bedrooms, Ocean View (Residence)

Villa, 2 Bedrooms, Ocean View (Residence)

  • 173 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Cottage

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Cottage

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Ocean View (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Villa, 3 Bedrooms, Ocean View (Residence)

  • 193 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Cottage

Deluxe Cottage

Deluxe Cottage

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room (Sugar Mill)

Luxury Room (Sugar Mill)

Luxury Room (Sugar Mill)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Villa (Luxury)

Superior Villa (Luxury)

Superior Villa (Luxury)

10.0 out of 10
Exceptional
(2 reviews)
  • 91 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 4 Bedrooms, Beachfront (Collection)

Room, 4 Bedrooms, Beachfront (Collection)

Room, 4 Bedrooms, Beachfront (Collection)

  • 307 sq m
  • Sleeps 8
  • 4 King Beds

View all photos for Luxury Bungalow, 2 Bedrooms (Beach)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Bungalow, 2 Bedrooms (Beach)

  • 60 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Villa

Luxury Villa

Luxury Villa

10.0 out of 10
Exceptional
(2 reviews)
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 4 Bedrooms, Ocean View (Residence)

View from room

Room, 4 Bedrooms, Ocean View (Residence)

  • 307 sq m
  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Room, 1 Bedroom (Beach Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 Bedroom (Beach Residence)

  • 94 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms (Beach Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Villa, 3 Bedrooms (Beach Residence)

  • 193 sq m
  • Sleeps 6
  • 3 King Beds

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About the area

Soufrière

Beachside getaway.You'll be steps from Jalousie Beach and a 5-minute walk from Windward Islands. Also, Pitons Management Area is within half a mile (1 km) and Piton Falls is within 2 miles (3 km).
View more Resorts in SoufrièreOpens in a new window

What's nearby

  • Jalousie Beach - 3 min walk
  • Petit Piton - 13 min walk
  • Gros Piton - 4 min drive
  • Sulphur Springs - 9 min drive
  • Anse Chastanet Beach - 67 min drive

Getting around

  • Hewanorra Intl. Airport (UVF) - 78 min drive

Restaurants

  • ‪Waterfront De Belle View Restaurant and Bar - ‬9 min drive
  • ‪The Beacon Restaurant - ‬12 min drive
  • ‪The Terrace - ‬1 min walk
  • ‪pier 28 - ‬10 min drive
  • ‪Petit Peak Restaurant & Bar - ‬9 min drive

About this property

Sugar Beach, A Viceroy Resort

5-star beachfront resort with 3 restaurants
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Sugar Beach, A Viceroy Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

There are 3 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 3 bars/lounges. Public spaces have free WiFi and wired Internet. This luxury resort also offers a children's club, an outdoor pool, and a health club. Free self parking is available.

This 5-star Soufrière resort is smoke free.

  • 1 floor
  • 130 guestrooms or units
  • 3 dining venues
  • 2 bars on the beach
  • 3 bars or lounges
  • Meeting rooms
  • Built in 1997
  • Deli
  • Kid's club
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Sugar Beach, A Viceroy Resort offers 130 accommodations with DVD players and minibars. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Soufrière resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Rainforset Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • DVD player
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 48.00 for adults and USD 26.40 for children
  • 3 restaurants
  • 2 beach bars and 3 bars/lounges
  • 24-hour room service

Things to do

  • Fitness classes
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Fishing
  • Fitness center
  • Full-service spa
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Water skiing
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 60.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 48.00 for adults and USD 26.40 for children
  • Pet fee: USD 150 per pet, per night
  • Rollaway bed fee: USD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property is also known as

Sugar Beach Viceroy
Sugar Beach Viceroy Resort Soufriere
Sugar Beach Viceroy Soufriere
Viceroy Resort
Viceroy Resort Sugar Beach
Viceroy Sugar Beach
Jalousie Hilton
Jalousie Plantation St Lucia
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere

Sugar Beach, A Viceroy Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 409 out of 500 reviews" "
Rating 8 - Good. 58 out of 500 reviews" "
Rating 6 - Okay. 20 out of 500 reviews" "
Rating 4 - Poor. 6 out of 500 reviews" "
Rating 2 - Terrible. 7 out of 500 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little piece of paradise! This place was a dream! So glad we visited and we cannot wait to be back
Stayed 3 nights in Oct 2024

10/10 Excellent

Manuel

Stayed 7 nights in Sep 2024

4/10 Poor

Catherine

Disliked: Staff & service
My wife and I had the opportunity to celebrate our anniversary at this hotel. Upon our arrival, everything was wonderful, and we thoroughly enjoyed our experience, which led us to extend our stay. However, the only available options were upgraded units, which unfortunately turned out to be worse than our previous room. The room had visible cracks and was infested with ants. After moving to the new room, we also sensed a change in the attitude of the staff, who appeared to be displeased with us for requesting assistance from a different location. We had a fantastic experience in Room 306 and feel it’s unfair to have paid more for a downgraded room with no view or privacy. This was meant to be a special week for my wife and me. The one aspect we consistently enjoyed was the food.
Stayed 1 night in Oct 2024

2/10 Terrible

Catherine

Travelled with family
Disliked: Cleanliness, staff & service
My wife and I had the opportunity to celebrate our anniversary at this hotel. Upon our arrival, everything was wonderful, and we thoroughly enjoyed our experience, which led us to extend our stay. However, the only available options were upgraded units, which unfortunately turned out to be worse than our previous room. The room had visible cracks and was infested with ants. After moving to the new room, we also sensed a change in the attitude of the staff, who appeared to be displeased with us for requesting assistance from a different location. We had a fantastic experience in Room 306 and feel it’s unfair to have paid more for a downgraded room with no view or privacy. This was meant to be a special week for my wife and me. The one aspect we consistently enjoyed was the food.
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
upscale
Stayed 2 nights in Sep 2024

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sugar Beach is ‘heaven of earth’. Beyond achieving its luxury status on all accounts what makes Sugar Beach stand out to me was its astonishingly beautiful location and beach nestled between the Pitons, and without any exceptions, the most welcoming, professional and attentive staff, led from the front by the senior management team who were all ever present to ensure the most exceptional customer service. We are rebooking for next year already.
Stayed 6 nights in Sep 2024

10/10 Excellent

Reono

Stayed 5 nights in Aug 2024

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Aug 2024

10/10 Excellent

Helena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location and property. Photos do not do it justice. The beach is beautiful and perfect for swimming and snorkelling, it gets deep quickly so may not be the best for families or people who can’t swim. Staff were all lovely and attentive. We stayed in a beach bungalow which exceeded all expectations. Highly recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was absolutely nothing my husband and I didn’t love above about Sugar Beach. The entire staff not only anticipated our needs but fulfilled all our wants and desires. Dining options and the exquisite, delicious and decadent foods made it impossible to "stick to the diet." Everything is freshly prepared and always with a smile. We were there to celebrate our 10th Wedding anniversary and staff made sure it was memorable and special. Shia, Richanna, Winnie, Lawrencia, Clotee, Ames, Damius, Liam, Danny, Kandy, Moses, Yan and so many other enployees, staff and workers were absolute rockstar professionals to us who love their work at the resort. We will only stay at Sugar Beach when in St. Lucia! This highly trained staff know exactly how to make you feel like a VIP. It's a 10-star review and resort.
Stayed 5 nights in Aug 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice resort , ocean front room was excellent, staff very friendly, disappointed in resort fees at restaurant at billing added considerable amount to final bill and cost of room service ,example 7 (seven) saute shrimp no sides $60 , also pool was drained and closed for repairs , felt like some kind of compensation was in order for no available pool
Stayed 3 nights in Sep 2024

8/10 Good

SUYLLENG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding areas are beautiful since hotel is located between the two mountains, beach is Cristal clear and beautiful color, the breakfast buffet is very nice and the Cane bar restaurant is delicious and excellent services. Staff is ok not the most courteous/friendly one but adécuate (except for Derby at the Bonte restaurant and all staff at Cane Bar, súper friendly and nice). I was expecting more from this hotel, I’m not disappointed but neither I’m impressed. I will stay here again just for the breathtaking views and the amazing beach.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property. Everyone was so friendly, food was great. Rooms were clean and had a beautiful view of the Pitons. Would highly recommend to stay here, you will love it!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Shydera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved it there, very respectful and helpful. Everything was very convenient
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property. The food is not that great if you are looking for more authentic cuisine you will have to go off the property. I recommend the Becon Restaurant which is not too far maybe 10 minutes if that
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and I enjoyed the beach. The butler service is great and they are very responsive. I wil definitely stay here again .
Stayed 1 night in Aug 2024

10/10 Excellent

donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the staff made this an amazing trip. I honestly cannot wait to return. The beach bungalow was superb and a huge thank you to Michael and Macrena the butler , Terry the driver and Kingsley and William on the beach for service. The entire restaurant staff including Duane and Ilka at the Cane bar and everyone at Saltwood. Thanks for making this trip memorable.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Amenities
It’s in the middle of the peons it’s absolutely beautiful and the people make it even better couldn’t have been at a better spot
Stayed 7 nights in Jul 2024

10/10 Excellent

jeff

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"We had an absolutely fantastic time at the resort. The service was exceptional, with every detail thoughtfully taken care of. From the moment we arrived, we felt genuinely welcomed and at home. The staff's warmth and hospitality made our stay truly memorable. We can't wait to return!"
Stayed 4 nights in Aug 2024

10/10 Excellent

Gregory D

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property, people and amenities are excellent. The food is 5 star quality! Rooms are very clean and spacious, 5 star! No benefits to being an Expedia gold member, but it’s was great
Stayed 5 nights in Jul 2024

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Romantic beach and destination!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel ubicación privilegiada entre los pitons. Un buen servicio y las villas de lujo. El hotel es muy completo en lo que ofrece aunque es algo caro.
Stayed 1 night in Jul 2024

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here on our honeymoon. The quality of service here is unlike any other place we have experienced in the Caribbean. The grounds and the nature is so nice and lush, just like out of a fairytale. The staff here are attentive and take the time to learn your names and get to know you. They took care of our needs and went above and beyond in every aspect, from calling us shuttles, to helping us get the jelly out of the coconuts, to telling us about the lovely island. The beach is gorgeous and all the facilities are very tasteful. I cannot recommend this place enough.
Stayed 7 nights in Jul 2024