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The Palmer Collective

4.0 star property
4-star hotel in South Townsville

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Palmer Collective

Reception
Sports facility
Reception
Outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Museum of Tropical Queensland
    11 min walk
  • Grill'd
    2 min walk
  • Townsville Station
    4 min drive
  • Townsville, QLD (TSV)
    8 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

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19 Jan - 20 Jan
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About the area

Townsville

South Townsville stay.Within a 10-minute walk of this South Townsville hotel, you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within half a mile (1 km).

What's nearby

  • Museum of Tropical Queensland - 11 min walk
  • Queensland Country Bank Stadium - 13 min walk
  • Castle Hill - 15 min walk
  • Magnetic Island Ferry Terminal - 17 min walk
  • Townsville Entertainment & Convention Centre - 3 min drive

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪Cowboys Leagues Club - ‬6 min walk
  • ‪Victoria Bridge - ‬6 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬6 min walk
  • ‪IMC Steak House - ‬2 min walk
  • ‪A Touch of Salt - ‬5 min walk

About this property

The Palmer Collective

4-star hotel in South Townsville
The Palmer Collective offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly The Palmer Collective. Self parking is free.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Palmer Collective offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. This Townsville hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: AUD 14-30 for adults and AUD 14-30 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 52-inch TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 14 to 30 for adults, and AUD 14 to 30 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

The Palmer Collective Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 318 out of 666 reviews" "
Rating 8 - Good. 253 out of 666 reviews" "
Rating 6 - Okay. 53 out of 666 reviews" "
Rating 4 - Poor. 33 out of 666 reviews" "
Rating 2 - Terrible. 9 out of 666 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service on check in. We were early but still accommodated and rooms swapped so we could check-in early.
Stayed 1 night in Oct 2024

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ray

Stayed 5 nights in Sep 2024

4/10 Poor

Juan david

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Oo
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Bradley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodation but very small room. Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was a convenient location, clean, reasonable price.
Stayed 1 night in Sep 2024

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were frirndly and helpful. Onsite restaurant had quality food open ftom 6am to 10pm.
Stayed 1 night in Aug 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities
Smaller room than I'm used to but otherwise a great hotel, price and location
Stayed 1 night in Aug 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Isodia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and tidy. I especially enjoyed the free bottles of water.
Stayed 1 night in Aug 2024

4/10 Poor

Rob

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, great parking and access to restaurants and CBD
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic venue in a great location. Within walking distance to the city and perfect location to walk to the new Cowboys stadium
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
I stay here each time I visit Townsville as it is close to great dining and the QCB Stadium for footy and events.
Stayed 1 night in Aug 2024

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly staff and nice location
Stayed 4 nights in Aug 2024

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Benedict

Stayed 6 nights in Aug 2024

8/10 Good

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a bit small
Stayed 2 nights in Aug 2024

10/10 Excellent

Bevan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a little smaller than normal but modern, good fittings and clean. Bedding is super comfortable. I didn't get any noise transferred from other rooms, individual aircon that worked fine and quiet. Can't ask for more than that.
Stayed 1 night in Aug 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value but fire alarm issue needs addressing
We mostly stay here when in Townsville as we love the location on Palmer street, which is a fairly short walk to the stadium and Cowboys Leagues Club. It is well-priced for such comfortable clean rooms. However, we were woken at 1:30am to loud fire alarm and evacuation announcement. This is the 2nd time this is happened whilst staying there but the first false alarm was morning so it didn’t interrupt our sleep like this one.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 3 nights in Aug 2024