Leonardo Royal Southampton Grand Harbour

4.0 star property
Eco-certified hotel near Southampton Cruise Terminal

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Leonardo Royal Southampton Grand Harbour

Interior entrance
Junior Suite
Exterior
Garden views, open daily
Indoor pool, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
West Quay Road, Southampton, England, SO15 1AG
  • Mayflower Park
    2 min walk
  • The PIG - in the wall
    2 min walk
  • Southhampton Town Quay Station
    8 min walk
  • Southampton (SOU)
    22 min drive

Room options

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, Sea View

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double and Single Bed

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Southampton

Heart of Southampton.With a stay at this Southampton City Centre hotel, you'll be steps from Old City Walls and Tudor House and Garden. Mayflower Park and The Quays are also within half a mile (1 km).

What's nearby

  • WestQuay Shopping Centre - 7 min walk
  • Mayflower Theatre - 17 min walk
  • Ocean Village Marina - 2 min drive
  • St. Mary's Stadium - 3 min drive
  • Southampton Cruise Terminal - 5 min drive

Getting around

  • Southampton Central Station - 15 min walk
  • Southampton (SOU) - 22 min drive

Restaurants

  • ‪The Standing Order - ‬7 min walk
  • ‪Dancing Man Brewery - ‬5 min walk
  • ‪Heavenly Desserts - ‬6 min walk
  • ‪Bisque Coffee - ‬5 min walk
  • ‪The PIG - in the wall - ‬2 min walk

About this property

Leonardo Royal Southampton Grand Harbour

Eco-certified hotel near Southampton Cruise Terminal
Leonardo Royal Southampton Grand Harbour offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 13 meeting rooms are available. Event space at this hotel measures 11485 square feet (1067 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the eco-certified Leonardo Royal Southampton Grand Harbour.

This Southampton hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 7 levels
  • 11485 sq ft of conference space
  • 1067 sq m of conference space
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Leonardo Royal Southampton Grand Harbour offers 173 accommodations with espresso makers and safes. 32-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, Romanian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7 AM–11 AM on weekends: GBP 15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch plasma TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, JCB International, Barclaycard, and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Leonardo Royal Hotel Grand Harbour
Leonardo Royal Southampton Grand Harbour
Grand Harbour Hotel Southampton
Grand Harbour Southampton
Harbour Grand Hotel
Hotel Grand Harbour
Hotel Harbour Grand
De Vere Grand Harbour Hotel Southampton
De Vere Grand Harbour Southampton
De Vere Hotel Southampton
Leonardo Royal Hotel Grand Harbour
Leonardo Royal Southampton Grand Harbour
Leonardo Royal Grand Harbour
Hotel Leonardo Royal Hotel Southampton Grand Harbour Southampton
Southampton Leonardo Royal Hotel Southampton Grand Harbour Hotel
Hotel Leonardo Royal Hotel Southampton Grand Harbour
Leonardo Royal Hotel Southampton Grand Harbour Southampton
Grand Harbour Hotel
Leonardo Royal Grand Harbour
Leonardo Royal Southampton Grand Harbour Hotel
Leonardo Royal Southampton Grand Harbour Southampton
Leonardo Royal Southampton Grand Harbour Hotel Southampton

Leonardo Royal Southampton Grand Harbour Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 764 out of 1354 reviews" "
Rating 8 - Good. 329 out of 1354 reviews" "
Rating 6 - Okay. 141 out of 1354 reviews" "
Rating 4 - Poor. 63 out of 1354 reviews" "
Rating 2 - Terrible. 57 out of 1354 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great if you are cruising into or out of Southampton. Lots of food & drink choices are walkable, or the hotel has a restaurant onsite. The Westgate Mall and Ikea are just behind it. Southampton is extremely historic and fairly simple to navigate - history is literally all around the hotel property! Lots of special events, too.
Stayed 1 night in Sep 2024

10/10 Excellent

CLARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Every thing was good
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Liked: Staff & service, property conditions & facilities, room comfort
Excellent Venue for the Boat Show
The hotels reception staff and the room itself was amazing, albeit when using the glass lift, areas of the hotel seriously need cleaning. As it was a special occasion (hubby's milestone birthday), we'd book to dine in the Marco Pierre White Steakhouse Bar & Grill which we were exceptionally disappointed in and certainly WOULDN'T recommend dining in there. Not only had they run out of fillet steak (first quarter of the menu), then we heard they'd run out of sirloin steak when another couple came to order - this is meant to be a steakhouse. The sirloin I was served had been overcooked and was chewy and we would have had a better meal from the other hotels less expensive Bistro or the nearby pub. The waiting staff could also learn how to lay a table and I had to go to three tables to find a full salt cellar ! I don't know how they hold onto this franchise as I certainly wouldn't book to dine at another one? We ate out the second night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and staff were awesome.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and staff was helpful and friendly. We would stay here again. Bathroom was starting to show age but
Stayed 1 night in Sep 2024

10/10 Excellent

Colleen, Brampton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the port and mall restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy. Room keys would not work and had to get them re-programmed (believe others had the same issue). The room is spacious with great hot water & water pressure. We got drinks & food in Leo’s. Service was exceptionally slow. After waiting at a table for about 15 minutes had to ask at the bar for table service. It was still slow our entire visit. Check out by email was easy & convenient.
Stayed 1 night in Sep 2024

4/10 Poor

Lily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We ordered room service. The hotel manager asked us to pick up food from Bar. He sent my husband back to get his credit card to pay for the food. It can't be charged to our room. Food was cold, no taste. No air-conditioning in our room. We called twice, no response. We found 2 electric fans in the closet. I think they already know A/C is not working. I asked for a thinner blanket because the room was very warm. They can only give us a bedsheet as blanket!!!! The room was dark. It has only 2 dim night lights + a small desk lamp. The free standing light as we see in their website photo is missing. The drinking glasses were not cleaned. A really mediocre hotel.
Stayed 1 night in Sep 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. We would stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cole, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Nice amenities
Stayed 1 night in Sep 2024

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Understaffed. I had some questions and each time I had to wait in line at desk. One time I called from my room and phone rang for over 20 times so I hung up. Then I called back and they said they would call me back in a few mins as they were with a customer. Room is too dark with every few lights. Concierge who bought up my luggage said he would ask to see if a standing light could be brought in to me and no one called or followed up. Never heard from anyone.
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Amenities, property conditions & facilities
Service was very good staff very helpful and friendly, food was very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were thrilled with this hotel from our arrival. We were met at the door by an amazing employee, who helped us with our luggage, helped us get checked in, brought our luggage to our room quickly, and was such a pleasure. The rooms are clean and very spacious, but you can tell that the hotel is older. The "stand-up" shower was very small, but there was shower capability in the tub that worked for my husband. The breakfast was nice, but very "English", which limited choices for Americans. All said, we were comfortable and enjoyed our stay, and would stay there again.
Stayed 1 night in Sep 2024

4/10 Poor

Stephen

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Disappointing Stay.
Very disappointing stay. The Pierre-White restaurant was very poor. Dying Ficus trees, dead leaves, missing screens. We sat in full view of reception, disturbed constantly. Not the Ambience i expected. The pool was dirty, stepps corroded, stainless handrails stained. Corridor outside room had ceiling tiles falling in. Room a/c didnt eork. A temp fan had a filthy water trough. Bathroom wallpaper coming off, mould on the windows. Really disappointed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Stayed 1 night in Sep 2024

8/10 Good

scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024