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Novotel Southampton

4.0 star property
4-star hotel near Southampton Cruise Terminal

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Photo gallery for Novotel Southampton

Dock
Reception
Exterior
Standard Room, 1 Queen Bed with Sofa bed
Breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
1 West Quay Road, Southampton, England, SO15 1RA
  • Mayflower Theatre
    ‪10 min walk‬
  • Southampton Cruise Terminal
    ‪12 min walk‬
  • WestQuay Shopping Centre
    ‪13 min walk‬
  • Southampton (SOU)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Southampton

Central Southampton getaway .Within a 15-minute walk of this Southampton City Centre hotel, you'll find Southampton Cruise Terminal and WestQuay Shopping Centre. Grosvenor Casino and Leisure World are also within half a mile (1 km).

What's nearby

  • Mayflower Theatre - 10 min walk - 0.9 km
  • Southampton Cruise Terminal - 12 min walk - 1.0 km
  • Mayflower Park - 12 min walk - 1.1 km
  • WestQuay Shopping Centre - 13 min walk - 1.1 km
  • St. Mary's Stadium - 4 min drive - 2.9 km

Getting around

  • Southampton Central Station - 7 min walk
  • Heathrow Airport (LHR) - 85 min drive

Restaurants

  • ‪John Lewis & Partners - ‬13 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Bill's - ‬5 min walk
  • ‪The Mayflower Village - ‬9 min walk
  • ‪Ikea, Southampton - ‬4 min walk

About this property

Novotel Southampton

4-star hotel near Southampton Cruise Terminal
Novotel Southampton offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Novotel Southampton. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 5 levels
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. Accommodations are furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Italian, Polish, Portuguese, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Pool
  • Sauna
  • Scooter/moped rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 12 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Novotel Southampton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1004 reviews
Rating 8 - Good. 316 out of 1004 reviews
Rating 6 - Okay. 157 out of 1004 reviews
Rating 4 - Poor. 80 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
The only down side we experienced was the late morning work in one of the adjacent rooms by contractors. Else just a very nice property with good staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
One night comfortable bed..clean room..friendly staff.
Stayed 1 night in Jan 2025

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
It would be 5* if we didn't have drilling and banging between 9.30am and our check out at 11.30am! Perhaps it could have been arranged after guests check out at 12pm?
Stayed 1 night in Jan 2025

10/10 Excellent

Alastair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Christmas visit
Stayed 2 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Cold room n old stained carpets
Room cold n tired. Heating turned up but still cold, carpets very stained
Stayed 1 night in Jan 2025

6/10 Okay

Marta

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
Really friendly staff and nice bar. Parts of the room were dated in regard to walls and ceiling. Room was noisy as we could clearly hear people talking, dog whining and scratching and doors opening and closing. The shower was good. Breakfast had plenty of options but unfortunately what was under the heat lamps was luke warm. Freshly made poached eggs on request were overdone. Great pancake making machine and coffee. Overall ok as only stayed 1 night.
Stayed 1 night in Dec 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Good price. Close to the port. Nice and clean. Highly recommended!
Stayed 1 night in Dec 2024

8/10 Good

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for train from London and to cruise port. Clean room and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Alberto

Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Location close to centre and Theatre
Stayed 1 night in Dec 2024

6/10 Okay

Pearl

Stayed 1 night in Nov 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but exorbitant parking fees for an unsafe car park (one person’s car was broken into)
Stayed 1 night in Dec 2024

2/10 Terrible

Adam

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms in need of updating. Save your money and stay in the ibis next door.
Stayed 1 night in Dec 2024

10/10 Excellent

Hermione Adrienne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Great stay, was here for business, and have stayed here a few times previously The breakfasts are great, and the rooms and hotel itself is really clean, although might need a refurb at some point. The staff are all really friendly and helpful. Did not have evening meals here as we ate out due to everything being in such close proximity to the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Stanislaus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Ashley

Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good as expected
Stayed 1 night in Dec 2024