Ratings based on 212 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
89% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 13, 2024 on Expedia
2 out of 5
by A traveller

Posted Sep. 3, 2024 on Hotels
Beautiful on the outside, faulty towers on the inside. Stayed in a "Deluxe" double room was missing a quarter of the light bulbs in the bathroom and bedroom, had some bizarre light/sky light thing hanging above the door as you enter, there was dust literally stuck up the walls it's no wonder the extraction fan in the bathroom was clogged with dust. Pool wasn't working, should have said in the app as was a main reason for booking this location. Regretted paying the £15 ish for each breakfast on the first day, as you would be better just going to a local supermarket for a better fry up unless you like your scrambled egg like you like your soup, same consistency. Would attach pics but the app isn't letting me.
2 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 19, 2024 on Hotels
2 out of 5
by A traveller

Very Very tired

Posted Aug. 4, 2024 on Hotels
Very Very tired hotel. Room was extremely hot windows and the bathroom floor seemed to have under floor heating which could not be switch off - bathroom was obviously added at a later date and I suspect the excessive heat in August was coming from hot water pipes running under the floor. broken Window - tiny twin room bathroom was so small the sink was actually in the bedroom - just very very quiet and tired. Pool out of action - lift our of action - full price charged ! Will have to have a refurb or they won't be there for long
3 out of 5
by A traveller

Posted Aug. 4, 2024 on Expedia
Hotel seemed tired and in need of complete facelift The staff were great but under a lot of pressure as there were too few of them. Good food served in restaurant though service pretty slow Location states hotel near lyndhurst thou it was several miles away and closer to carnal. Outside area was not given much attention as glasses and debris remained not cleared away.
2 out of 5
by A traveller

Wouldn’t return.

Posted Jul. 28, 2024 on Hotels
Not a great stay. No one on reception to check in. Staff at breakfast were rude, unhelpful and inattentive. Room was boiling. We were provided with two fans and one didn’t work.
5 out of 5
by A traveller

Trip to New Forest

Posted Jul. 28, 2024 on Hotels
Amazing location and venue lovely gardens and period furnishings
3 out of 5
by A traveller

Nice location but very poor wifi

Posted Jul. 23, 2024 on Hotels
Nice location, but the lack of wifi on top of a poor 4g/5g signal was disappointing. I'd expect decent wifi when the area is known for poor signal. I had work to do from my room, and without wifi, this was impossible. It was also disappointing that the sah window in my room was screwed shut.
5 out of 5
by A traveller

Charming hotel in the New Forest

Posted Jul. 15, 2024 on Hotels
Charming older hotel in the New Forest. This is more like an old Bed and Breakfast. The grounds are beautiful and food is good. Run by a small staff who work very hard to make your stay wonderful.
4 out of 5
by A traveller

Posted Jul. 14, 2024 on Hotels
Perfect location for Paultons park.