Holiday Inn Southampton, an IHG Hotel

4.0 star property
Waterfront Southampton hotel in Southampton City Centre with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Southampton, an IHG Hotel

Room
Room
Banquet hall
Water view
Bathroom

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Herbert Walker Avenue, Southampton, England, SO15 1HJ
  • Mayflower Park
    1 min walk
  • Old City Walls
    3 min walk
  • Tudor House and Garden
    5 min walk
  • Southampton (SOU)
    20 min drive

Room options

Standard Room, 1 Queen Bed, Accessible Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Harbour View (Super King)

  • 20 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View (Super King)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View (Super King)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Super King)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Southampton

Heart of Southampton.A stay at this Southampton City Centre hotel places you steps from Mayflower Park and within a 5-minute walk of River Test. Old City Walls and Tudor House and Garden are also within half a mile (1 km).

What's nearby

  • Mayflower Park - 1 min walk - 0.1 km
  • WestQuay Shopping Centre - 9 min walk - 0.8 km
  • Mayflower Theatre - 19 min walk - 1.7 km
  • St. Mary's Stadium - 3 min drive - 2.4 km
  • Southampton Cruise Terminal - 5 min drive - 2.8 km

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 20 min drive

Restaurants

  • ‪The Standing Order - ‬8 min walk
  • ‪Dancing Man Brewery - ‬4 min walk
  • ‪Heavenly Desserts - ‬7 min walk
  • ‪Bisque Coffee - ‬6 min walk
  • ‪The PIG - in the wall - ‬3 min walk

About this property

Holiday Inn Southampton, an IHG Hotel

Family-friendly 4-star hotel near Southampton Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Holiday Inn Southampton, an IHG Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Southampton hotel.

  • 1 building
  • 133 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Southampton, an IHG Hotel offers 133 accommodations with video-game consoles and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Polish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 15.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: GBP 16.95 for adults and GBP 10.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels
  • Video-game console

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 10.00 for children
  • Self parking fee: GBP 15.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Southampton
Holiday Inn Southampton
Southampton Holiday Inn
Holiday Inn Southampton Hotel Southampton
Holiday Inn Southampton Hotel
Holiday Inn Southampton
Holiday Southampton, An Ihg
Holiday Inn Southampton an IHG Hotel
Holiday Inn Southampton, an IHG Hotel Hotel
Holiday Inn Southampton, an IHG Hotel Southampton
Holiday Inn Southampton, an IHG Hotel Hotel Southampton

Holiday Inn Southampton, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 605 out of 1202 reviews" "
Rating 8 - Good. 360 out of 1202 reviews" "
Rating 6 - Okay. 144 out of 1202 reviews" "
Rating 4 - Poor. 56 out of 1202 reviews" "
Rating 2 - Terrible. 37 out of 1202 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Jun 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , very close to cruise ship dock !
Stayed 2 nights in Aug 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience, thanks.
Stayed 1 night in Sep 2024

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Staff & service
I liked the comfort of the room and the breakfast. I did not like the constant reminder that check in will be at 3 pm. We arrived at 8:30 am after our cruise ship arrival. Despite many guests checking out, it took me several attempts to secure our reservation. Finally at about 1:20 pm, I appriached the desk again, and another staff gladly gave us a room.
Stayed 1 night in Sep 2024

10/10 Excellent

Julie-Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights. Easy to get to. Near the ports, shopping and restaurants.
Stayed 2 nights in Aug 2024

8/10 Good

Eugene P

Stayed 2 nights in Aug 2024

10/10 Excellent

PAULINE

Liked: Cleanliness, staff & service, property conditions & facilities
Impressed with hotel compared to others in area as busy city for cruisers
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Shaune

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & tidy room
Stayed 1 night in Aug 2024

8/10 Good

C

Stayed 1 night in Aug 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Room, staff and food very good
Stayed 1 night in Aug 2024

4/10 Poor

Tom

Disliked: Staff & service, property conditions & facilities
The room phone didn’t work: broken handset cord. Reported this, but no attempt to fix or replace. The power adapters offered by front desk didn’t work for a iPhone 15 charger (American). Elevators are inadequate at checkout time. Had to wait 30 minutes to get downstairs. Should assign staggered checkout times to ease the congestion.
Stayed 1 night in Aug 2024

8/10 Good

Ferry

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay for our purpose. The location is very convenient for cruising and transport to airports. Breakfast were very good and dinning staff were very friendly and attentive . Unfortunately we were allocated a disabled room which we didn’t requested and was not informed. The room was not convenient for non disabled person .
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Old Town, staff was very helpful
Stayed 2 nights in Aug 2024

4/10 Poor

richard

Liked: Cleanliness, property conditions & facilities
Location great near cruise terminal. Website said it had laundry facilities. It did not. Traveling for 3 weeks planned to do laundry there. Instead headed to cruise with suitcase full of dirty clothes. Very disappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Third time staying here. Lovely room and facilities. Friendly, helpful and accommodating staff.
Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Amenities
Only good if you are coming in the night before your cruise and you want to walk to the ship. Otherwise, location is not convenient for other things in Southampton. Hotel is always super busy. Elevators are too small/undersized (max 4 people/fewer with luggage) The rooms are average size and minimally furnished. The superior room has an included minibar, which is nice. The restaurant, both for included breakfast and lunch/dinner, is surprisingly good and affordable, but can get crowded. Checking out, we had to wait 30 minutes for the elevator. Some took the stairs 9 stories down. Staff are nice. Big concern for me: The staff let us store our bags early the day of check-in, but the room was not secured and monitored. It was a big room that had a lock on the door, but the door was often unlocked, NO luggage tags/claim checks were issued, and guests were allowed to put bags in the room and take bags out of the room unsupervised. A dishonest person could easily take an "extra" bag. Given this is such a busy "full service" hotel, they really should have a bellman.
Stayed 4 nights in Aug 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping centre
The room is spacious with clean and new bathroom. It would be nice to have a fridge in the room. Check in is slow as too many people checking in all hours. Breakfast is included which is very nice. The staff serving breakfast is nice and friendly too. Overall we had enjoyed our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Super friendly staff. Happy with stay. Lots of road noise though - windows could be better at soundproofing
Stayed 1 night in Aug 2024

8/10 Good

Aaron

Stayed 1 night in Aug 2024

10/10 Excellent

Sai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & Comfortable
Convenient location to city center. Breakfast available.
Stayed 1 night in Aug 2024

4/10 Poor

Adrianna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here after our cruise, it was close to the port. This hotel was old and dingy. The beds were clean, but the room was musty and old. The corners of the room had dirt build up. I would not recommend this place for more than one night.
Stayed 1 night in Jul 2024

10/10 Excellent

Giulia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby Royal Caribbean and NCL ports. Walked to the ports with my luggage. Facilities are nice and breakfast is very nice.
Stayed 1 night in Aug 2024