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Holiday Inn Southampton by IHG

4.0 star property
Family-friendly 4-star hotel near WestQuay Shopping Centre

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Photo gallery for Holiday Inn Southampton by IHG

Lobby
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Standard Room, 1 King Bed (Super King) | Bathroom
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Herbert Walker Avenue, Southampton, England, SO15 1HJ
  • Mayflower Park
    ‪1 min walk‬
  • WestQuay Shopping Centre
    ‪10 min walk‬
  • Southampton Cruise Terminal
    ‪5 min drive‬
  • Southampton (SOU)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Room amenity

Standard Room, 1 King Bed, Accessible

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Super King, View)

Room amenity

Standard Room, 1 King Bed (Super King, View)

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Super King)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Super King)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

About the area

Southampton

Heart of Southampton.A stay at this Southampton City Centre hotel places you steps from Mayflower Park and within a 5-minute walk of River Test. Old City Walls and Tudor House and Garden are also within half a mile (1 km).

What's nearby

  • Mayflower Park - 1 min walk - 0.1 km
  • WestQuay Shopping Centre - 10 min walk - 0.9 km
  • Mayflower Theatre - 19 min walk - 1.6 km
  • St. Mary's Stadium - 3 min drive - 2.5 km
  • Southampton Cruise Terminal - 5 min drive - 2.8 km

Getting around

  • Southampton Central Station - 18 min walk
  • Southampton (SOU) - 25 min drive

Restaurants

  • ‪The Standing Order - ‬8 min walk
  • ‪Dancing Man Brewery - ‬4 min walk
  • ‪Heavenly Desserts - ‬7 min walk
  • ‪Bisque Coffee - ‬6 min walk
  • ‪The PIG - in the wall - ‬3 min walk

About this property

Holiday Inn Southampton by IHG

Family-friendly 4-star hotel near WestQuay Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Holiday Inn Southampton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Southampton hotel.

  • 1 building
  • 133 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Southampton by IHG offers 133 accommodations with video-game consoles and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Polish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will be renovating select guestrooms starting from December 23, 2024. During renovations, the property will make every effort to minimize noise and disturbance.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 10.00 for children
  • Self parking fee: GBP 15.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Southampton
Holiday Inn Southampton
Southampton Holiday Inn
Holiday Inn Southampton Hotel Southampton
Holiday Inn Southampton Hotel
Holiday Inn Southampton
Southampton By Ihg Southampton
Holiday Inn Southampton by IHG Hotel
Holiday Inn Southampton an IHG Hotel
Holiday Inn Southampton by IHG Southampton
Holiday Inn Southampton by IHG Hotel Southampton

Holiday Inn Southampton by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 615 out of 1238 reviews
Rating 8 - Good. 366 out of 1238 reviews
Rating 6 - Okay. 156 out of 1238 reviews
Rating 4 - Poor. 59 out of 1238 reviews
Rating 2 - Terrible. 42 out of 1238 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

WALTER, Depoe Bay

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is as described. Staff are friendly & attentive. Thank You...!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, room comfort
Well organised and friendly
We found the hotel to be friendly and well organised despite the fact that it was undergoing substantial refurbishment. We were particularly pleased that we could avail ourselves of free tea and coffee throughout our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Open view and accessible to all local amenities. Staff were friendly and professional.
Stayed 2 nights in Jan 2025

6/10 Okay

Richard, Holland

Stayed 2 nights in Dec 2024

2/10 Terrible

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness
Although the hotel is currently going through some refurbishment the temporary reception worked well, the temporary dining room and bar although small still offered excellent service. Food was excellent, free hot drinks machine at reception was also very welcoming. Our only negative, we asked twice for an extra pillow which never arrived.
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Service
Amazing experience.. Friendly and helpful
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Could be a great place but under renovation (28/12/24). Looks like a long way to go. Room ok but slight musty smell. Bar area has just 4 hi-stool tables. Breakfast a little disorganised but 4 cruises outgoing. Arrived 9 pm’ish but still a handful of parking spaces available. Reception poor. Still did the job for one night pre-cruise.
Stayed 1 night in Dec 2024

10/10 Excellent

Shelagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware extra ££ for overnight parking
Was not aware £15 for overnight car parking would be added to my bill...i assumed it was included in my 'package' Otherwise all very good
Stayed 1 night in Dec 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Great location
Polite staff for m checkin to Breakfast and Bar service . Although limited because of an ongoing refurb staff were spot on and polite and efficient.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

alisson

Disliked: Staff & service, property conditions & facilities, room comfort
Nightmare at Holiday inn
The hotel was being refurbished. No facilities Bar sat 8 people and dining was very basic. Lift not working properly. Had no pre warning of refurbishment work and staff really didn’t care.
Stayed 1 night in Dec 2024

8/10 Good

Gary, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clean and staff were friendly. In November 2024 it was still undergoing renovations which made it noisy during the day and much equipment and fences outside the building. The breakfast is good. Great for cruise ship passengers but don't try to walk to the dock, take a taxi.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the restaurant, the fish and chips were great.. Hotel was clean and quiet and close to the port.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jamie

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities
Property is currently under renovation which I wasnt told of at the time of booking. No disabled car spaces as these have neen fenced off. One lift out of 2 working so constant wait. If I'd have known the hotel was under construction I would not have booked. I have escalated this with Expedia and am currently waiting a resolution.
Stayed 1 night in Dec 2024

8/10 Good

tiffany

Liked: Cleanliness, staff & service
Can’t beat the location just adjacent to the cruise port and ferries. The convenience is unparalleled
Stayed 2 nights in Oct 2024

10/10 Excellent

Susie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Must admit I saw the hotels exterior and didn’t expect much but I was pleasantly surprised. Staff were lovely, room was beautiful, bed super comfy and amenities all served their purpose perfectly. Would absolutely stay again.
Stayed 2 nights in Dec 2024