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Holiday Inn Southampton by IHG

4.0 star property
Family-friendly 4-star hotel near WestQuay Shopping Centre

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Photo gallery for Holiday Inn Southampton by IHG

Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
City view
Meeting facility
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Herbert Walker Avenue, Southampton, England, SO15 1HJ
  • Mayflower Park
    ‪1 min walk‬
  • Old City Walls
    ‪4 min walk‬
  • Tudor House and Garden
    ‪5 min walk‬
  • Southampton (SOU)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Harbour View (Super King)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Harbour View (Super King)

  • 20 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (Super King)

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Room, 1 King Bed, City View (Super King)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Super King)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, City View (Super King)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Super King)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Super King)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Interior entrance

Leonardo Royal Southampton Grand Harbour

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1420)
The price is CA $117
per night
CA $140 total
includes taxes & fees
20 Mar - 21 Mar
Leonardo Royal Southampton Grand Harbour

About the area

Southampton

Heart of Southampton.A stay at this Southampton City Centre hotel places you steps from Mayflower Park and within a 5-minute walk of River Test. Old City Walls and Tudor House and Garden are also within half a mile (1 km).

What's nearby

  • Mayflower Park - 1 min walk - 0.1 km
  • WestQuay Shopping Centre - 10 min walk - 0.9 km
  • Mayflower Theatre - 19 min walk - 1.6 km
  • St. Mary's Stadium - 3 min drive - 2.5 km
  • Southampton Cruise Terminal - 5 min drive - 2.8 km

Getting around

  • Southampton Central Station - 18 min walk
  • Southampton (SOU) - 25 min drive

Restaurants

  • ‪The Standing Order - ‬8 min walk
  • ‪Dancing Man Brewery - ‬4 min walk
  • ‪Heavenly Desserts - ‬7 min walk
  • ‪Bisque Coffee - ‬6 min walk
  • ‪The PIG - in the wall - ‬3 min walk

About this property

Holiday Inn Southampton by IHG

Family-friendly 4-star hotel near WestQuay Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Holiday Inn Southampton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Southampton hotel.

  • 1 building
  • 133 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Southampton by IHG offers 133 accommodations with video-game consoles and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Polish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 15.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: GBP 16.95 for adults and GBP 10.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels
  • Video-game console

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will be renovating select guestrooms starting from December 23, 2024. During renovations, the property will make every effort to minimize noise and disturbance.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 10.00 for children
  • Self parking fee: GBP 15.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Southampton
Holiday Inn Southampton
Southampton Holiday Inn
Holiday Inn Southampton Hotel Southampton
Holiday Inn Southampton Hotel
Holiday Inn Southampton
Southampton By Ihg Southampton
Holiday Inn Southampton by IHG Hotel
Holiday Inn Southampton an IHG Hotel
Holiday Inn Southampton by IHG Southampton
Holiday Inn Southampton by IHG Hotel Southampton

Holiday Inn Southampton by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 624 out of 1244 reviews
Rating 8 - Good. 367 out of 1244 reviews
Rating 6 - Okay. 155 out of 1244 reviews
Rating 4 - Poor. 59 out of 1244 reviews
Rating 2 - Terrible. 39 out of 1244 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

WALTER, Depoe Bay

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Sherri

Stayed 1 night in Dec 2024

4/10 Poor

Avery

Liked: Staff & service
Disliked: Property conditions & facilities
There is construction going on at this property. The noise starts at 8AM.
Stayed 1 night in Nov 2024

6/10 Okay

ANDREW

Liked: Staff & service
Busy reconstruction make over.
Stayed 2 nights in Dec 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. The only reason they got a 4 was that they are in the middle of renovating.
Stayed 1 night in Dec 2024

2/10 Terrible

Pierre

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived from Canada at 10 AM. Guest services stated that although check in is at 3PM our room should be ready by 1PM. Checked in at 1PM not ready 1:30, 2 and 2:30 PM not ready. Other clients just arriving or were there after us, were presented with their room key. We got the manager involved and eventually gave us a room on the top floor. Hotel under renovations. Noise on roof unbearable. Complained and at 4PM noise stopped when the contractor’s day was over. Not a pleasant stay.
Stayed 1 night in Dec 2024

6/10 Okay

Margaret, Ottawa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is undergoing renovations and as a result, it was quite noisy during the day. While it is very convenient to both the town and the cruise terminal, I would have appreciated some kind of discount because of the renovation work being done.
Stayed 1 night in Nov 2024

10/10 Excellent

Wesley

Stayed 5 nights in Nov 2024

8/10 Good

Cassie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
The hotel was lovely and clean. We were going on a cruise so it was a perfect location when we needed to get to the port. The location is about 5 mins walk from the centre.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for cruise departures
Stayed there for one night before a cruise. Great location near cruise terminal. Walkable to coach station. Nice shopping mall (West Quay) very close by. The room was clean and comfortable. Excellent breakfast. Staff were helpful. We would stay there again.
Stayed 1 night in Nov 2024

4/10 Poor

Carolyn

Disliked: Staff & service, property conditions & facilities
Toilet difficult to flush. Tissue box, was empty after pulling one sheet of tissue. Lighting not good. Noisy, trash dumping below my room
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Amenities
Was under renovations but overall everything was good. Breakfast was fantastic and the staff were great.

4/10 Poor

Jason

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There wasn't any shower gel, shampoo, and tissues.
Stayed 1 night in Nov 2024

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable, warm and quiet. Staff kind and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

wilbur

Stayed 1 night in Aug 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Location of the hotel is very convenient for cruise terminal and for walking into the town. But the building definitely looks a bit rough in places and needs upgrading, particularly furnishings and bathrooms. However staff pleasant and helpful and food very good so may stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Property was in a great location for our cruise. Unfortunately the hotel was undergoing major renovations during our stay. Staff was great, would give them a try once renovations are completed!!
Stayed 2 nights in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Nov 2024

8/10 Good

Phuong

Travelled with family
Liked: Cleanliness, staff & service
The staff was wonderful - very patient and kind. Dining was disappointing- the food was not very good.
Stayed 1 night in Oct 2024

2/10 Terrible

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Window open in room tiny heater did not heat up room and bathroom. Televised kept going off staff said they would come to the room they never showed up.Checking out somebody charged my room with food and drinks BEWARE
Stayed 1 night in Nov 2024

8/10 Good

Josephine

Travelled with family
Liked: Staff & service
Renovations underway
Hotel in middle of renovations so public areas very basic. Room very clean but missing fridge and tea tray offerings needed checking and replacing. Overall an ok stay.
Stayed 1 night in Nov 2024

6/10 Okay

Sonja

Disliked: Amenities, property conditions & facilities
Stayed here previously. Enjoyed. Had no idea construction was occurring. Somewhat annoying noise, workers to and fro. No refridgerator in room this time. Restaurant had great food but different location with 1 or no windows. Hotel should warn guests of ongoing construction and/or provide a discount for the annoyance. We arrived early and front desk was nice enough to allow storage of luggage. However they did state we could not check in until 3pm. Understandable , as that was hotel policy. I provided my name from the paid reservation. We returned about 2pm and waited in reception area for 3pm. Noticed others (new) guests arriving & were asking to check in earlier than 3pm and were allowed to do so. Eventually I asked if we could do the same, since others had been allowed to their rooms early. At that time, we finally were provided a key. Entry should be the same for all guests. Reception could have easily told us our room was ready while we and others were waiting near the front desk.
Stayed 1 night in Nov 2024

10/10 Excellent

Anil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean nice comfortable room
Stayed 1 night in Nov 2024