8/10 Good
Debra
Travelled with family
Mar 26, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed many times due to the proximity of the property to the various cruise terminals in Southampton. Howver, we have referred many non-cruisers, also. Great location locally and in the region of England.
However, please improve the lighting in the entryway of the rooms - the overhead at the door is fine, but you have placed wall mirrors in the darkest spot which renders them useless.
Also, improved lighting at the desk would be appreciated. Anyone who uses the provided hair dryer and MUST use it at the desk can only do this after making space (moving the kettle, tea/coffee caddy, Nespresso maker, tray, etc) and unplugging all of the appliances - will tell you that the light is insufficient.
Otherwise we enjoy the property.