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Novotel Southampton

4.0 star property
4-star hotel near Southampton Cruise Terminal

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Photo gallery for Novotel Southampton

Breakfast, lunch, dinner served; international cuisine
Standard Room, 1 Queen Bed with Sofa bed
Dock
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
1 West Quay Road, Southampton, England, SO15 1RA
  • Leisure World
    ‪6 min walk‬
  • Mayflower Theatre
    ‪10 min walk‬
  • SeaCity Museum
    ‪11 min walk‬
  • Southampton (SOU)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Interior entrance

Leonardo Royal Southampton Grand Harbour

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1420)
The price is CA $117
per night
CA $140 total
includes taxes & fees
20 Mar - 21 Mar
Leonardo Royal Southampton Grand Harbour

About the area

Southampton

Central Southampton getaway .Within a 15-minute walk of this Southampton City Centre hotel, you'll find Southampton Cruise Terminal and WestQuay Shopping Centre. Grosvenor Casino and Leisure World are also within half a mile (1 km).

What's nearby

  • Mayflower Theatre - 10 min walk - 0.9 km
  • Southampton Cruise Terminal - 12 min walk - 1.0 km
  • Mayflower Park - 12 min walk - 1.1 km
  • WestQuay Shopping Centre - 13 min walk - 1.1 km
  • St. Mary's Stadium - 4 min drive - 2.9 km

Getting around

  • Southampton Central Station - 7 min walk
  • Heathrow Airport (LHR) - 85 min drive

Restaurants

  • ‪John Lewis & Partners - ‬13 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Bill's - ‬5 min walk
  • ‪The Mayflower Village - ‬9 min walk
  • ‪Ikea, Southampton - ‬4 min walk

About this property

Novotel Southampton

4-star hotel near Southampton Cruise Terminal
Novotel Southampton offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Novotel Southampton. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 5 levels
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. Accommodations are furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily: GBP 18.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Sauna
  • Scooter/moped rentals
  • Swimming pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 12 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Novotel Southampton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1005 reviews
Rating 8 - Good. 318 out of 1005 reviews
Rating 6 - Okay. 155 out of 1005 reviews
Rating 4 - Poor. 80 out of 1005 reviews
Rating 2 - Terrible. 62 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good as expected
Stayed 1 night in Dec 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance from everything
Stayed for a cruise sailing the following day.... walking distance to cruise terminal. Walking distance to food and grocery and also walking distance feom car rental location
Stayed 1 night in Nov 2024

8/10 Good

Samantha, Fordingbridge

Stayed 1 night in Nov 2024

10/10 Excellent

WENDE

Liked: Cleanliness, staff & service, property conditions & facilities
Close to port and bus and train terminal
Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near shops and theatre very clean an nice size room.
Stayed 1 night in Nov 2024

2/10 Terrible

Ian

Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

SUZANNE

Stayed 1 night in Nov 2024

8/10 Good

Ah, Burnaby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
quiet and clean. Staff wasn't friendly.
Stayed 3 nights in Nov 2024

8/10 Good

Isi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good.
Stayed 1 night in Nov 2024

8/10 Good

Lliam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff waited late (midnight) for us to check in, leaving front door open, which was much appreciated. Check in was quick and convenient. Some noisy people in the hallway, not the hotels fault but the door wasn't particularly sound proof. Nice sized room, area doesn't have much around it but it's convenient for the train station or getting to town/harbour. 20 minutes from hotel door to the airport via a train.
Stayed 1 night in Nov 2024

8/10 Good

ALLISON DAWN, St helier

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to train station, and bus station Ideal for shopping central all close by
Stayed 5 nights in Nov 2024

6/10 Okay

Michelle

Business traveller
Liked: Staff & service, amenities
If you want a good nights sleep I would not recommend the walls are paper thin and you can hear everything so it is not soundproof at all. But if you have a conference there maybe try the ibis across the road but for dining the food was lovely, breakfast as well and the staff very helpful and lovely.
Stayed 1 night in Nov 2024

6/10 Okay

robert

Business traveller
Going down to breakfast after my first nights stay they had no record of me being in a room. It transpired that in arrival I had not been logged onto the computer and although given my room cards I was not officially there. This obviously raises concerns should I have needed to be contacted or any emergency. All was rectified for the following morning
Stayed 2 nights in Nov 2024

6/10 Okay

Lesley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately hotel room dated and lack of cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very clean. Enjoyed a swim but pool is small so don’t be disappointed if you are a pro swimmer fine for me dawdling up and down with it to myself. Lovely sauna. Breakfast is a bit expensive so didn’t bother with that. Bed was comfy and warm.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this hotel for one night pre cruise and it was wonderful. Clean, quiet, staff was friendly. Would absolutely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steph - London
The room was presented well, it was cleaned to a high standard. Facilities were great. Extremely comfortable sleep, great pillows!! Breakfast was fresh and tasty.
Stayed 1 night in Nov 2024

10/10 Excellent

Maaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Shirin

Average
Stayed 1 night in Nov 2024

6/10 Okay

Julius

Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Pre cruise stay
Reception, bar and restaurant areas were pleasant and well presented. All staff were friendly and efficient. The room was warm and there was no air conditioning ( we were aware of this when we booked). A fan was present in the room which we used. When we looked closer at the room condition it was clear that although clean, areas such as the shower could do with some repair. This wouldn’t put us off returning as it was mostly cosmetic. We had paid for breakfast when booking and found the buffet to have a good variety of options which were all of decent quality. The location of the hotel means that we would stay here again as the good points outweighed any bad.
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night as we were going on a cruise the following morning so didn’t have much chance to experience much of the hotel, we have stayed at other hotels in the area previously and this one is by far the best And we will look to stay here again next time we travel and hopefully we can spend a little more time Jon Woodmore
Stayed 1 night in Nov 2024

8/10 Good

Lucy

Stayed 1 night in Nov 2024

8/10 Good

Galina

Liked: Cleanliness, staff & service, property conditions & facilities
close to where we needed to be lovely room - spacious and clean very good breakfast polite and helpful staff
Stayed 1 night in Oct 2024

8/10 Good

Robert

Stayed 1 night in Oct 2024