Comfort Suites At WestGate Mall

2.5 star property
Hotel perfectly located for exploring Spartanburg

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites At WestGate Mall

Lobby
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Suite, 1 King Bed, Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Gym
  • Housekeeping

Explore the area

Map
458 West Blackstock Road, Spartanburg, SC, 29301-1361
  • WestGate Mall
    ‪6 min walk‬
  • Spartanburg Methodist College
    ‪4 min drive‬
  • Hatcher Garden and Woodland Preserve
    ‪5 min drive‬
  • Spartanburg, SC (SPA-Spartanburg Downtown Memorial)
    ‪7 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Non Smoking

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About the area

Spartanburg

Heart of Spartanburg.A stay at this hotel places you within half a mile (1 km) of WestGate Mall and 3 miles (5 km) of Spartanburg Methodist College. Also, Hatcher Garden and Woodland Preserve is within 3 miles (5 km) and The Showroom Gallery and Performance Hall is within 6 miles (10 km).

What's nearby

  • WestGate Mall - 6 min walk
  • Spartanburg Methodist College - 4 min drive
  • Tyger River Park - 6 min drive
  • Spartanburg Memorial Auditorium - 7 min drive
  • Wofford College - 8 min drive

Getting around

  • Spartanburg Station - 14 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 77 min drive

Restaurants

  • ‪Walmart Bakery - ‬15 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Wingstop - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk

About this property

Comfort Suites At WestGate Mall

Hotel perfectly located for exploring Spartanburg
Comfort Suites At WestGate Mall offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Comfort Suites At WestGate Mall also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Free self parking is available. A complete renovation of Comfort Suites At WestGate Mall was completed in December 2022.

This Spartanburg hotel is smoke free.

  • 86 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room
Comfort Suites At WestGate Mall offers 86 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 48
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 32
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • 2 percent destination fee will be charged
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Spartanburg
Comfort Suites Spartanburg
Comfort Suites
Comfort Suites At WestGate Mall Hotel
Comfort Suites At WestGate Mall Spartanburg
Comfort Suites At WestGate Mall Hotel Spartanburg

Comfort Suites At WestGate Mall Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 483 out of 1003 reviews" "
Rating 8 - Good. 277 out of 1003 reviews" "
Rating 6 - Okay. 109 out of 1003 reviews" "
Rating 4 - Poor. 68 out of 1003 reviews" "
Rating 2 - Terrible. 66 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating.
Stayed 1 night in Nov 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Jenniffer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very helpful & friendly! Room was very clean & spacious! The beds were confidante
Stayed 3 nights in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The size of the room was great the bed was very comfortable and the breakfast was very good
Stayed 1 night in Oct 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice.
Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast left a lot to be desired. Other than that nice hotel. Clean and quiet
Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick

Stayed 1 night in Oct 2024

10/10 Excellent

Kelley

Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viable option to a Greenville hotel
Stayed 1 night in Oct 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a pet friendly hotel.
The hotel claims to be pet-friendly, but that’s misleading. I learned this the hard way during our stay. My family and I left a disaster area in the wake of Hurricane Helene just to get shower and regain some normalcy. When I checked in, the front desk asked if I had pets. I confirmed that I did, only to be told I couldn’t stay in the room we reserved because it wasn’t pet-friendly. The hotel was fully booked, and we were forced to find another hotel that could accommodate family of six & 2 dogs an hour away after already driving two hours to get to this particular hotel. This experience was incredibly frustrating, and I will not be staying at any Choice Hotels in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Tami

Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Jin

Business traveller
Disliked: Cleanliness, staff & service
Although we had agreement of late check-out clearly when check-in, staff today declined and asked me to pay for additional one more night. Just terrible.
Stayed 2 nights in Oct 2024

8/10 Good

Bridger, Chesnee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were super high off the ground
Stayed 2 nights in Oct 2024

10/10 Excellent

R Steven

Stayed 1 night in Oct 2024

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was scrambled eggs and bacon or sausage depending on the day. Along with cereal, porridge, and a waffle bar. Decent breakfast. Staff were all friendly and easy to talk to. Accomodated a later checkout without issue. Only issue was a huge Palmetto Bug (roach) that ran across our room entryway when we arrived late in the night. Apparently these are native outdoor bugs, but can find their way inside from time to time. We had no other issues with bugs the entire stay, and family staying in a high end Air BnB also had one in their house. So I guess they're relatively common to the area. But they're fast, large, and terrifying if you're not used to them.
Stayed 5 nights in Oct 2024

2/10 Terrible

Wade

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Helene
Was there the Saturday after Hurricane Helene. No power. During check-in the clerk left mid check-in to go to the bathroom while leaving my credit card on his desk and was gone 20 minutes.
Stayed 1 night in Sep 2024

6/10 Okay

Kallie

Stayed 1 night in Sep 2024

2/10 Terrible

Tavoris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Sep 2024

4/10 Poor

Nicole

Travelled with family and small children
Hurricane Helene knocked out the power and we didn’t have any hot water
Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Nanette

Travelled with family
I had booked a suite as I had six family members with us. She gave us the room key and we went to the room, walked in and realized it wasn’t a suite, went right back down and told I was suppose to have a suite as I had six in my family. She had to look around to see if she could switch us? Which she did. She ask if the room she originally gave us was rentable? I told her Yes we saw it was t the right kind of room, so their waiting in the hall. We went into the suite and as we were unpacking found food still in the microwave and the blankets for the pull out couch had been used. We just put them aside and my girls got their blankets out of the car. Room was dated and not very clean.
Stayed 1 night in Sep 2024