Hilton Garden Inn-Springfield, MA

3.0 star property
3-star hotel near MGM Springfield

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Garden Inn-Springfield, MA

Lobby
Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Snack bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
800 Hall of Fame Avenue, Springfield, MA, 01115
  • Naismith Memorial Basketball Hall of Fame
    4 min walk
  • Titanic Museum
    9 min walk
  • MGM Springfield
    12 min walk
  • Hartford, CT (BDL-Bradley Intl.)
    19 min drive

Room options

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Standard King

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Two Queens

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

One King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View, Corner

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Springfield

South End stay.Within a 10-minute walk of this South End hotel, you'll find Naismith Memorial Basketball Hall of Fame and Titanic Museum. Also, MGM Springfield is within half a mile (1 km) and Connecticut River is within 2 miles (3 km).

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 4 min walk
  • Titanic Museum - 9 min walk
  • MGM Springfield - 12 min walk
  • MassMutual Center - 18 min walk
  • Springfield Armory - 3 min drive

Getting around

  • Springfield Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Wahlburgers - ‬12 min walk
  • ‪Red Rose Pizzeria - ‬16 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Max's Tavern - ‬5 min walk

About this property

Hilton Garden Inn-Springfield, MA

3-star hotel near MGM Springfield
Hilton Garden Inn-Springfield, MA offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn-Springfield, MA. Free self parking is available.

  • 1 building
  • 143 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2002
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Bar or lounge
Hilton Garden Inn-Springfield, MA offers 143 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Breakfast available for a fee daily: USD 11.95 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately USD 11.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0013222810. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, Eurocard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
Hilton Garden Inn Springfield Hotel Springfield
Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield

Hilton Garden Inn-Springfield, MA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1002 reviews" "
Rating 8 - Good. 308 out of 1002 reviews" "
Rating 6 - Okay. 100 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tammy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many years in a row for business. Always a great experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hood
Stayed 1 night in Aug 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was not heated and jacuzzi didn’t work
Stayed 1 night in Aug 2024

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service
So close to Basketball Hall of Fame. Kinda bummed the pool heater was broken. Otherwise our stay was nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
This property had an Unos restaurant attached and was really convenient to get to and pick up dinner. It's also next to the hall of Fame museum and i didn't realize how close it was until we got there.
Stayed 1 night in Jul 2024

4/10 Poor

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The view was behind a building where homeless people had a camp Set up. The beds were horrible! They sank in and the same With the pillows. One lamp so it was very dark. No fan in bathroom, not enough towels, just not good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Chad

Clean
Stayed 1 night in Jul 2024

10/10 Excellent

Ismael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was clean and the staff was awesome.
Stayed 2 nights in Jul 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Holly

Travelled with family
Disliked: Property conditions & facilities
I booked this hotel specifically due to it's distance to Six Flags and it having a pool. I called before check in to see how late the pool was open, and the desk clerk told me that it was open until 10p. Upon arrival, my husband found that the pool was closed and had been. The clerk did not give him an explanation why I was told it was open until 10. My kids were quite disappointed.
Stayed 1 night in Jul 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay here ! My only complaint is i was looking forward to using the pool but it wasn't open, besides that a very convenient and great place to stay !
Stayed 1 night in Jul 2024

10/10 Excellent

Krystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Staff were very friendly.
Stayed 1 night in Jul 2024

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff and convenient. We would definitely stay again.
Stayed 5 nights in Jun 2024

8/10 Good

Jessica

Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mike is the best.
Mike at the front desk was the best hotel worker ever. Helped us add a night without needing to change rooms. He deserves a raise.
Stayed 3 nights in Jul 2024

8/10 Good

Thanh

Stayed 1 night in Jun 2024

8/10 Good

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool could be watched better, children were jumping on other children. Other then that the only thing id suggest is free breakfast
Stayed 1 night in Jul 2024

4/10 Poor

Idelberto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
First time i went and i like everything but didn’t have breakfast included thats a minus for me not coming back again rather stay on the one next street they have fee breakfast my opinion only other than that is great.
Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so helpful when I called so My partner (who was not on the reservation) could check in with his son. I had an emergency and had to drive my mother home from the hospital and would be arriving very late. Everything about our stay was excellent and the staff was very helpful and just plain nice.
Stayed 1 night in Jun 2024

8/10 Good

SHONIEKE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
First day the pool and spa was closed my children were very upset
Stayed 2 nights in Jun 2024