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Hilton Garden Inn-Springfield, MA

3.0 star property
3-star hotel near Naismith Memorial Basketball Hall of Fame

Choose dates to view prices

Photo gallery for Hilton Garden Inn-Springfield, MA

Lobby
In-room safe, desk, iron/ironing board, free cribs/infant beds
Indoor pool
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Pet-friendly

Explore the area

Map
800 Hall of Fame Avenue, Springfield, MA, 01115
  • Naismith Memorial Basketball Hall of Fame
    ‪4 min walk‬
  • MGM Springfield
    ‪12 min walk‬
  • MassMutual Center
    ‪18 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard King

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Two Queens

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

One King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View, Corner

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Reception

Hampton Inn & Suites Springfield/Downtown

South End
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,001 reviews
The price is CA $179
CA $203 total
includes taxes & fees
Apr 27 - Apr 28
Hampton Inn & Suites Springfield/Downtown

About the area

Springfield

South End stay.Within a 15-minute walk of this South End hotel, you'll find Naismith Memorial Basketball Hall of Fame and MGM Springfield. Titanic Museum and Riverfront Park are also within half a mile (1 km).

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 4 min walk - 0.4 km
  • Titanic Museum - 9 min walk - 0.8 km
  • MGM Springfield - 12 min walk - 1.0 km
  • MassMutual Center - 18 min walk - 1.6 km
  • Dr. Seuss National Memorial - 2 min drive - 1.7 km

Getting around

  • Springfield Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Wahlburgers - ‬12 min walk
  • ‪Red Rose Pizzeria - ‬16 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Max's Tavern - ‬5 min walk

About this property

Hilton Garden Inn-Springfield, MA

3-star hotel near Naismith Memorial Basketball Hall of Fame
Hilton Garden Inn-Springfield, MA offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn-Springfield, MA. Free self parking is available.

  • 1 building
  • 143 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2002
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Bar or lounge
Hilton Garden Inn-Springfield, MA offers 143 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Languages

English

Similar properties

Reception

Hampton Inn & Suites Springfield/Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,001 reviews
The price is CA $179
CA $203 total
includes taxes & fees
Apr 27 - Apr 28
Hampton Inn & Suites Springfield/Downtown

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast available for a fee: USD 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Premium channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately USD 11.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0013222810. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, Eurocard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
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Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield

Hilton Garden Inn-Springfield, MA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 505 out of 1002 reviews
Rating 8 - Good. 307 out of 1002 reviews
Rating 6 - Okay. 97 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I stay at this facility twice a year for the last eight years. Don’t like the shower tubs to begin with. What makes it even worse is when the tub drain is clogged. It’s clogs the tub almost instantly in the shower and it’s absolutely disgusting. They should rectify or upgrade to shower stalls. No one uses a tub these days when they are traveling.
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Stayed 4 nights in Dec 2024

10/10 Excellent

Jered

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff and amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

Fritz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel for Basketball Hall of Fame trip
Great! Very convention location right next to the Basketball Hall of Fame Museum that we visited.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room for the price. Clean hotel and easy parking. Exceeds expectations
Stayed 1 night in Dec 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location - hotel is undergoing some renovations - was a bit noisy but the room was comfortable albeit a bit dated - very nice staff - gym needs some new equipment
Stayed 6 nights in Dec 2024

10/10 Excellent

Dennis

Stayed 1 night in Dec 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service
Will be better once they are done with renos
Nice location off the highway but when i booked i did notknow it was undergoing renovations and the hotel had tarps and cardboard on the floors where they tore it up. Also the heat was not working well in the rooms and was freezing cold.
Stayed 1 night in Dec 2024

10/10 Excellent

william

Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little more attention to details
Overall, it was good visit. The only issue was that our bathroom had bath soap and lotion dispensers, but they didn't have enough soap for at least one person. The breakfast options can be improved a little for the price.
Stayed 1 night in Nov 2024

8/10 Good

eric, irvington

Travelled with partner
Location
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Alain

Business traveller, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was so noisy all night long. Kids running and yelling, adults talking loudly. People were slamming doors. And when I talked to the receptionist I was told “well, at least they are happy kids” I travel the world and this was one of the worst experiences I have ever had
Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and parking. From desk staff were very nice.
Stayed 2 nights in Nov 2024

8/10 Good

Joseph

Business traveller
Liked: Room comfort
The shower dripped all night
Stayed 1 night in Nov 2024

10/10 Excellent

Enidel, Middle River

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean, nice hotel. Nice staff. didnt like had to pay for breakfast
Stayed 3 nights in Nov 2024

6/10 Okay

Maryann

Good location, walking distance to restaurants and Basketball Hall of Fame!
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Stayed 1 night in Oct 2024

8/10 Good

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Hope

Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Oct 2024