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Holiday Inn Express Springfield Downtown, an IHG Hotel

2.5 star property
Baroque hotel near MassMutual Center

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Springfield Downtown, an IHG Hotel

Exterior
Property amenity
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Lobby sitting area
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
145 State Street, Springfield, MA, 01103
  • MassMutual Center
    ‪3 min walk‬
  • Dr. Seuss National Memorial
    ‪3 min walk‬
  • Springfield Science Museum
    ‪3 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 28.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room

  • 28.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 30.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed

  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 30.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Addl Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds (Addl Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed (Additional Living Area)

  • 30.00 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

MGM Springfield

Pool
Pet-friendly
Parking included
Restaurant
4.4 out of 5, Excellent, (1279)
The price is CA $696
per night
CA $823 total
includes taxes & fees
15 Feb - 16 Feb
MGM Springfield

About the area

Springfield

City center stay.At this Metro Center hotel, you'll be steps from MassMutual Center and within a 15-minute walk of Paramount Theater. Springfield Armory and Naismith Memorial Basketball Hall of Fame are also within 2 miles (3 km).

What's nearby

  • MassMutual Center - 3 min walk
  • MGM Springfield - 5 min walk
  • Springfield Armory - 15 min walk
  • Naismith Memorial Basketball Hall of Fame - 15 min walk
  • Titanic Museum - 2 min drive

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 22 min drive

Restaurants

  • ‪Wahlburgers - ‬4 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪La Fiorentina Pastry Shop - ‬7 min walk
  • ‪South End Market - ‬8 min walk
  • ‪The Chandler Steakhouse - ‬5 min walk

About this property

Holiday Inn Express Springfield Downtown, an IHG Hotel

Baroque hotel near MassMutual Center
Holiday Inn Express Springfield Downtown, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Holiday Inn Express Springfield Downtown, an IHG Hotel also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Baroque Springfield hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 8 levels
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express Springfield Downtown, an IHG Hotel offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Area shuttle

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The tax ID number is C0004282810. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown, an IHG Hotel Hotel

Holiday Inn Express Springfield Downtown, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1003 reviews" "
Rating 8 - Good. 239 out of 1003 reviews" "
Rating 6 - Okay. 58 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, super friendly staff. Definitely would stay again if we are in the area.
Stayed 3 nights in Nov 2024

6/10 Okay

Liana

Travelled with group
Liked: Staff & service
The rooms were solid. Clean and comfortable. The front desk staff was fantastic. The lobby looks very cheap and not the cleanest. Breakfast was okay, cold. There was a cheerleading thing going on so the hotel was overrun by small cheerleaders. From 5 am on the families on our floor had their doors open and kids making a lot of noise. So just something to look out for when j return to Springfield this time next year.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard, Quincy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family, friendly very clean. Staff were fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Hope

Stayed 1 night in Oct 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the rough
Right across the street from MGM Springfield so it's perfect and the price is right
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a little tricky becuase we didn't know ahead of time that we had to get a parking pass but the clerk was very nice and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk personnel were friendly and helpful for questions about where to eat and what to do. I felt at home .
Stayed 1 night in Oct 2024

8/10 Good

Jenny

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the middle of downtown Springfield, walking distance to MGM Casino. Across from the Mutual Center and all the beautiful bright lights. Coffee 24 hrs. & very good breakfast. Room was spacious it felt more like a nice studio apartment rather than a hotel room. Didn't like that the parking is away from the property. Parking definitely needs upgrade.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to stay at for events at the mass mutual center
Stayed 2 nights in Oct 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Carlos

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The location is not the best location as the area around the hotel is run down. Sketchy at night.
Stayed 1 night in Oct 2024

6/10 Okay

Ramon, Carlsbad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
“They only put clean towels but didn’t clean the shower, and the bed didn’t have sheets.”
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and quiet, and the staff were friendly and helpful. Easy walking distance to restaurants, supermarket, and other shopping. I never felt uneasy walking around downtown Springfield, even at night. Quick access to interstates, both N-S & E-W. If you're a fan of casinos, the MGM Springfield is a one minute walk from the hotel. The parking lot is a short block away from the hotel and is well-lit. I would recommend this hotel. Next time I travel to the Springfield area, this is where I'll stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat guest
Comfortable rooms with nice beds. The breakfast is great, especially when traveling as a family. This was my second stay here and the only disappointment was I never had more than luke warm water in the shower at night and in the morning. I never called the desk to ask why.
Stayed 1 night in Oct 2024

10/10 Excellent

Rosalynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked it for my parents and they loved it specifically the breakfast options.
Stayed 1 night in Oct 2024

10/10 Excellent

julissa, Amityville

Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice clean and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Springfield Stupendous
Great experience In Springfield. Close to casino with many restaurants in walking distance.
Stayed 1 night in Oct 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday
Birthday weekend with my husband.
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great as usual since my last stay at this property
Stayed 1 night in Oct 2024

10/10 Excellent

Anne-Marie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. The front desk helpers were wonderful, the facilities were comfortable and the breakfast had so many choices, both hot and cold!!
Stayed 4 nights in Aug 2024