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Holiday Inn Express Springfield Downtown, an IHG Hotel

2.5 star property
Baroque hotel near MassMutual Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Springfield Downtown, an IHG Hotel

Exterior
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Lobby sitting area
Property amenity
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
145 State Street, Springfield, MA, 01103
  • MassMutual Center
    3 min walk
  • Crown Fried Chicken
    2 min walk
  • Springfield Union Station
    10 min walk
  • Hartford, CT (BDL-Bradley Intl.)
    22 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 28.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room

  • 28.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 30.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed

  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 30.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Addl Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds (Addl Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed (Additional Living Area)

  • 30.00 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Springfield

City center stay.At this Metro Center hotel, you'll be steps from MassMutual Center and within a 15-minute walk of Paramount Theater. Springfield Armory and Naismith Memorial Basketball Hall of Fame are also within 2 miles (3 km).

What's nearby

  • MassMutual Center - 3 min walk
  • MGM Springfield - 5 min walk
  • Springfield Armory - 15 min walk
  • Naismith Memorial Basketball Hall of Fame - 15 min walk
  • Titanic Museum - 2 min drive

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 22 min drive

Restaurants

  • ‪Wahlburgers - ‬4 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪La Fiorentina Pastry Shop - ‬7 min walk
  • ‪South End Market - ‬8 min walk
  • ‪The Chandler Steakhouse - ‬5 min walk

About this property

Holiday Inn Express Springfield Downtown, an IHG Hotel

Baroque hotel near MassMutual Center
Holiday Inn Express Springfield Downtown, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Holiday Inn Express Springfield Downtown, an IHG Hotel also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Baroque Springfield hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 8 levels
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express Springfield Downtown, an IHG Hotel offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Area shuttle

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The tax ID number is C0004282810. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown, an IHG Hotel Hotel

Holiday Inn Express Springfield Downtown, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1005 reviews" "
Rating 8 - Good. 244 out of 1005 reviews" "
Rating 6 - Okay. 60 out of 1005 reviews" "
Rating 4 - Poor. 29 out of 1005 reviews" "
Rating 2 - Terrible. 35 out of 1005 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, super friendly staff. Definitely would stay again if we are in the area.
Stayed 3 nights in Nov 2024

6/10 Okay

Liana

Travelled with group
Liked: Staff & service
The rooms were solid. Clean and comfortable. The front desk staff was fantastic. The lobby looks very cheap and not the cleanest. Breakfast was okay, cold. There was a cheerleading thing going on so the hotel was overrun by small cheerleaders. From 5 am on the families on our floor had their doors open and kids making a lot of noise. So just something to look out for when j return to Springfield this time next year.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Jeanna, Mahopac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff were friendly and helpful. Parking was convenient and the site was walking distance to MGM where we were headed for an event.
Stayed 1 night in Sep 2024

2/10 Terrible

Marcia

Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown Springfield gem
Hotel was amazing. The rooms were large and never heard a sound from the outside. Beds were amazing
Stayed 4 nights in Sep 2024

8/10 Good

Gichuhi

Liked: Staff & service
Basic hotel in good proximity to most things in downtown Springfield
Stayed 1 night in Aug 2024

8/10 Good

Anne Marie

Travelled with partner
Liked: Cleanliness
We arrived at 4:30 pm check in starts at 4 pm our room was not ready. After waiting for 1/2 an hour told room wouldn’t be ready for another hour. They upgraded us to a suite due to inconvenience. Room was very clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff went above and beyond
Staff was friendly and helpful, even allowed me to borrow a plug for my phone. I needed a plug because the rooms do not have USB charging ports. The room and bathroom were spotless. The beds had pillowcases indicating if it was soft or firm. Parking was in a lot across the street from the property. Hotel was less than a 3 minute walk from MGM Springfield. The complimentary breakfast served in the lobby area was lacking to say the least. Dry cereal, rubbery hard boiled eggs, premade and microwaved omelets, turkey sausage patties and pork link sausage and mini muffins. No pancakes, waffles, bacon or oatmeal.
Stayed 2 nights in Sep 2024

6/10 Okay

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Arthur, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 4 nights in Jun 2024

10/10 Excellent

Taysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Arminda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was good , however , the cafe next door is open until 2 am and they playing music so if glou light sleeper , def get earplugs . Parking was plenty however it’s a bit far from the actual hotel ; I wish was closer . Third , location felt little off , didn’t feel that safe to be honest so I would advise any solo female travelers to be careful ! Everything else was good .
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice hotel to stay in
Stayed 2 nights in Aug 2024

8/10 Good

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in went well. Shortly after check in, a loud clanging sound began from the ceiling. We called maintenance and they responded quickly and they investigated Noise stopped for several hours, however began again around 1:30am and continued throughout the night.
Stayed 1 night in Aug 2024

10/10 Excellent

Yugesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Luisana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recommend it
Stayed 5 nights in Aug 2024

8/10 Good

michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good enough
Good place to stay if your traveling
Stayed 1 night in Aug 2024

10/10 Excellent

Rick, Lock Haven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We generally do not like to get hotels in the middle of a large city, but this hotel was wonderful. Free parking, very close access to Springfield's 5 museums, and an excellent breakfast. I give this place high praise!
Stayed 1 night in Aug 2024