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Hugo and Carter's Lodge Rotorua NZ

3.5 star property
3.5-star guest house near Polynesian Spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hugo and Carter's Lodge Rotorua NZ

Front of property
Deluxe Room
Fireplace
Twin Room
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
409 Old Taupo Road, Rotorua, 3015
  • Te Puia New Zealand Maori Arts and Crafts Institute
    14 min walk
  • Whakarewarewa Thermal Reserve
    2 min drive
  • Whakarewarewa: The Living Maori Village
    2 min drive
  • Rotorua (ROT-Rotorua Regional)
    11 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Garden

Country Villa Estate

Breakfast included
Parking included
Free WiFi
Housekeeping
4.9 out of 5, Exceptional, (26)
The price is CA $320
per night
CA $368 total
includes taxes & fees
13 Dec - 14 Dec
Country Villa Estate

About the area

Rotorua

Springfield stay.Within a 15-minute walk of this Springfield guesthouse, you'll find Springfield Golf Club and Te Puia New Zealand Maori Arts and Crafts Institute. Whakarewarewa Hot Springs and Rotorua Golf Club are also within 2 miles (3 km).
View more Guest houses in RotoruaOpens in a new window

What's nearby

  • Te Puia New Zealand Maori Arts and Crafts Institute - 14 min walk - 1.2 km
  • Redwoods Whakarewarewa Forest - 2 min drive - 1.6 km
  • Whakarewarewa: The Living Maori Village - 2 min drive - 2.2 km
  • Rotorua Central Mall - 4 min drive - 2.8 km
  • Polynesian Spa - 5 min drive - 4.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Shadehouse Cafe - ‬4 min drive
  • ‪Pantry D'or - ‬14 min walk
  • ‪Scope Cafe Rotorua - ‬4 min drive

About this property

Hugo and Carter's Lodge Rotorua NZ

3.5-star guest house near Polynesian Spa
Hugo and Carter's Lodge Rotorua NZ offers its guests a terrace and a garden. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

This 3.5-star Rotorua guesthouse is smoke free.

  • 2 guestrooms or units
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
Hugo and Carter's Lodge Rotorua NZ offers 2 accommodations with fireplaces and espresso makers. Rooms open to furnished patios. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 3.5-star guesthouse have kitchenettes with refrigerators.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Rotorua guesthouse provides complimentary wireless Internet access.

Languages

English

Property amenities

Family friendly

  • Kitchenette
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee daily: NZD 25.00 per person
  • 1 bar

Things to do

  • Bicycle rentals

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • TV

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Refrigerator

More

  • Desk
  • Fireplace
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Breakfast is available by reservation only and must be requested in advance.

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hugo Carter's Lodge Rotorua NZ
Hugo Carter's Lodge NZ
Hugo Carter's Rotorua NZ
Hugo Carter's NZ
Hugo And Carter's Rotorua Nz
Hugo and Carter's Lodge Rotorua NZ Rotorua
Hugo and Carter's Lodge Rotorua NZ Guesthouse
Hugo and Carter's Lodge Rotorua NZ Guesthouse Rotorua

Hugo and Carter's Lodge Rotorua NZ Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 5 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

8.8/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place to stay
It is a very nice, cosy and quiet place to stay. It will be great if there is a microwave to heat food.
Stayed 2 nights in Nov 2018

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable
Place was clean and comfortable. Only thing missing was a microwave.
Stayed 1 night in Jul 2018

8/10 Good

Charlene, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Nice lodge close to Te Puia Maori experience
Overall great lodge in a quiet location close to Te Puia Maori experience. Lovely to have a shared living room with a kitchenette so you could spend time relaxing. The only thing missing was a microwave or hot plate to heat stuff if you wanted to. It was not staffed on arrival, you were asked to call and get the lock access code, but this was made clear on our booking. We did not actually meet them in person. When we arrived the room was unmade, but this was quickly rectified after a phone call. She was very apologetic and explained why it had happened. We met the housekeeping staff as they came to clean the room, and they were quite pleasant and helpful, giving us ideas of where to visit locally for the best experience in Rotorua. We had to stay an extra night and our hostess was very accommodating of our request. Overall a great stay. Would return again.
Stayed 2 nights in Mar 2018

8/10 Good

Karin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Old style lodge with nice interior
I start with the things I did not like: do not book this facility in case you do not own a NZ SIM card or any other option to make phone calls at reasonable prices. The owner is not on site, hence there is no reception. Instead he will call you and give you a door access code. In my case this needed two calls, which cost me in total nearly 100 NZ $ ... Also the lodge was very hard to find, which needed the second call, to guide me to the right house. So if you have a cheap option to phone, no problem. The lodge itself is very nice, delicate furniture, expensive leather chairs. There is even an open fire place in the shared living room. Internet is fast, you have a basket with beverages in the room - each item is 2 NZ $ We spent there 4 nights, but we did not get any service. No dust pin was emptied (which was already quite full) and no towels where changed. No cleaning of the room. The location is a little bit offside the town, so without a car you cannot reach this place well. Overall the room was nice and it was quiet. So if you do not mind the above mentioned issues it is worth staying there.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Très belle chambre, cependant très impersonnel nous avons eu uniquement un contact téléphonique.
Stayed 1 night in Jun 2018