See all properties

MGM Springfield

4.0 star property
4-star hotel near MassMutual Center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MGM Springfield

8 restaurants, breakfast, lunch, dinner served; American cuisine
Premium bedding, pillowtop beds, in-room safe, individually decorated
Garden
8 restaurants, breakfast, lunch, dinner served; American cuisine
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Bar
  • Breakfast available
  • Pet-friendly

Explore the area

Map
One MGM Way, Springfield, MA, 01103
  • MGM Springfield
    1 min walk
  • MassMutual Center
    6 min walk
  • Naismith Memorial Basketball Hall of Fame
    8 min walk
  • Hartford, CT (BDL-Bradley Intl.)
    21 min drive

Room options

View all photos for Springfield King

Premium bedding, pillowtop beds, in-room safe, individually decorated

Springfield King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Stay Well Main Street Queen

Premium bedding, pillowtop beds, in-room safe, individually decorated

Stay Well Main Street Queen

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Stay Well Main Street King

Premium bedding, pillowtop beds, in-room safe, individually decorated

Stay Well Main Street King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Main Street Queen

Premium bedding, pillowtop beds, in-room safe, individually decorated

Main Street Queen

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Springfield Queen

Premium bedding, pillowtop beds, in-room safe, individually decorated

Springfield Queen

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Main Street King

Premium bedding, pillowtop beds, in-room safe, individually decorated

Main Street King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Springfield Downtown, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1000)
The price is CA $150
per night
CA $171 total
includes taxes & fees
17 Dec - 18 Dec
Holiday Inn Express Springfield Downtown, an IHG Hotel

About the area

Springfield

Central Springfield getaway .Within a 10-minute walk of this Metro Center hotel, you'll find MassMutual Center and Naismith Memorial Basketball Hall of Fame. Paramount Theater and Titanic Museum are also within 2 miles (3 km).

What's nearby

  • MGM Springfield - 1 min walk - 0.2 km
  • MassMutual Center - 6 min walk - 0.6 km
  • Naismith Memorial Basketball Hall of Fame - 8 min walk - 0.7 km
  • Titanic Museum - 18 min walk - 1.6 km
  • Springfield Armory - 2 min drive - 1.8 km

Getting around

  • Springfield Union Station - 15 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪Wahlburgers - ‬8 min walk
  • ‪Red Rose Pizzeria - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪La Fiorentina Pastry Shop - ‬9 min walk
  • ‪South End Market - ‬3 min walk

About this property

MGM Springfield

4-star hotel near MassMutual Center
There are 8 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 5 bars/lounges. Event space at this hotel measures 10646 square feet (989 square meters) and includes conference space. A casino, a seasonal outdoor pool, and a vending machine are also featured at MGM Springfield. Self parking is free.

Smoking is allowed in designated areas at this 4-star Springfield hotel.

  • 240 guestrooms or units
  • 8 dining venues
  • 5 bars or lounges
  • 10646 sq ft of conference space
  • 989 sq m of conference space
  • Built in 2018
  • Casino
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Bowling alley
  • Cribs/infant beds (surcharge)
  • Fence around the pool
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: USD 20-30 for adults and USD 12-20 for children
  • 8 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges

Things to do

  • Bowling alley
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 20.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 12 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0003012810. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

MGM Springfield Hotel
MGM Springfield Hotel
MGM Springfield Springfield
MGM Springfield Hotel Springfield

MGM Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 784 out of 1231 reviews" "
Rating 8 - Good. 247 out of 1231 reviews" "
Rating 6 - Okay. 115 out of 1231 reviews" "
Rating 4 - Poor. 43 out of 1231 reviews" "
Rating 2 - Terrible. 42 out of 1231 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean. Staff was friendly.
Stayed 1 night in Sep 2024

6/10 Okay

Carmen

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Franklin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff wasn’t very helpful though.
Stayed 3 nights in Aug 2024

10/10 Excellent

greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the great games and dining options the pool was a big hit. The area outside the property had a lot of great options. I do wish the pool area had a stand for drinks and food. Lots of other resorts do but on a whole I recommend and will stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Houman

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stay Well room was very clean and quiet
Stayed 1 night in Aug 2024

6/10 Okay

Pierre

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Aug 2024

10/10 Excellent

Adrienne

Stayed 1 night in Aug 2024

10/10 Excellent

Ji min

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and facility. It is a Casino by very nice place to stay. I found on expdia for one night, I had no idea a Casino, and loved my room and stay. During the week after 5 pm or so there is not much open for dining outside of the MGM. During the day there are may options, so if at night be sure to buy any snacks, food, etc. Great place. P.S. I enjoyed Springfield.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 2 nights in Aug 2024

4/10 Poor

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The problem was very poor service at check-in. Attempted to check in at 3:15 pm only to be told the room wasn't ready. Was told we would get a text when the room was ready. Text came at 5:10 pm. We had to go back to the front desk to ask about it. Staff didn't offer any compensation for the delay. When I ask about credit for the stay on their rewards program I was told not eligible because I used Expedia to book the room, very petty on top of the delay.
Stayed 1 night in Aug 2024

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time with our kids at the Springfield Museums and NBA Hall of Fame. We also enjoyed the hotel amenities of the outdoor pool! However, the casino aspect, clientele, and location of the property did make the trip less kid friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Taisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jennifer, Middleton

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and the staff were friendly.
Stayed 1 night in May 2024

10/10 Excellent

Celina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient parking garage on site And casino entertainment all night long
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Our stay was great. The casino, and room were good. The only complaints we had with the place was how thin the walls were. The two nights we stayed we had problems in the room next to us being incredibly loud. The last night we stayed. The family was yelling and screaming outside our room and left very early in the morning while we were sleeping. For the next two hours the dog they left in their hotel room was barking and yapping for two hours straight keeping us awake. We thought it was very rude for the family to be disruptive at 6 in the morning. Also I didn’t dogs were allowed on the property. Overall the stay was not bad we had a fun time. But sleeping, was the hardest part of this trip, when sleeping is the main reason for a hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonfrys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and loved the beautiful festivities we had an exceptional good time!!!☺️
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Everything was very nice. They probably need signs in the half circle saying no parking ( almost got towed). Other than that, our experience was very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Walter

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stay Well rooms are worth the extra $$ and delivers a luxurious experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Josee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased.
Love the room! The high ceilings! The classy look! Beds were cozy. Room very clean! Bathrooms was gorgeous. I guess my only complaint would be that there wasn’t a fridge but I don’t think that’s worth mentioning.
Stayed 1 night in Aug 2024