2/10 Terrible
Melisa
3 Nov 2024
Disliked: Cleanliness, amenities, property conditions & facilities
I was traveling alone so upon my arrival I check in and was greeted by a middle aged lady with sunglasses on so dark you couldn’t see her eyes it was dusk outside nonetheless that right off made me realize it wasn’t a good choice for overnight stay but I was tired and hoped it was just not the beginning to issues on my stay so I checked in this lady had no smile no emotion whatsoever no hello nothing after handing me my room key she explained I go down the hall to the second brown door on the left and go up 2 flights of stairs to second floor then it’s on my left so I asked if there was an elevator she said with an emotionless face no there’s not so I asked if there was a room on the ground floor and she said no there’s not so I’m standing there in disbelief that no elevator and nobody around to help with my luggage hell I can’t even use one of the carts because I can’t get it up the stairs so I’m about in tears at this point and my blood is beginning to boil, I am a 60yr old woman I have been battling breast cancer for 6 yrs now and had a mastectomy last July and a total knee replacement this past June nonetheless I am one person and shouldn’t have to walk up 2 flights of stairs with 2 suitcases a duffle bag and my purse and my other bags that I need for my overnight stay, I get my stuff into my room finally and I turn on the lights and it’s like a huge ta dum dum goes off in my head the dust in the room is 1 inch thick on everything and the bedspread was dirty