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Quality Inn West Springfield

2.5 star property
Golf hotel near Olympia Ice Center

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Quality Inn West Springfield

Lobby
Seasonal outdoor pool
Exterior
Asian cuisine
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Parking included
    Parking included
  • Laundry
    Laundry

Explore the area

Map
1150 Riverdale St, West Springfield, MA, 01089
  • Olympia Ice Center
    8 min walk
  • Big E
    3 min drive
  • Holyoke Mall
    4 min drive
  • Springfield, MA (CEF-Westover Metropolitan)
    18 min drive

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Best Western Springfield West Inn
Breakfast included
Parking included
Free WiFi
Air conditioning
4.0 out of 5, Very good, (1000)
The price is CA $131
per night
CA $150 total
includes taxes & fees
29 Nov - 30 Nov
Best Western Springfield West Inn

About the area

West Springfield

City center stay.At this West Springfield hotel, you'll be within half a mile (1 km) of Olympia Ice Center and 3 miles (5 km) of Holyoke Mall. Also, Big E is within 3 miles (5 km) and Eastern States Exposition is within 6 miles (10 km).

What's nearby

  • Olympia Ice Center - 8 min walk
  • Big E - 3 min drive
  • MassMutual Center - 6 min drive
  • MGM Springfield - 6 min drive
  • Eastern States Exposition - 6 min drive

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬13 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Olive Garden - ‬13 min walk

About this property

Quality Inn West Springfield

Golf hotel near Olympia Ice Center
Quality Inn West Springfield offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn West Springfield. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 5 levels
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Quality Inn West Springfield offers 114 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant

Things to do

  • Fitness center
  • Seasonal outdoor pool
  • Shopping mall
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0009643250. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Quality Inn West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 295 out of 1002 reviews" "
Rating 8 - Good. 264 out of 1002 reviews" "
Rating 6 - Okay. 195 out of 1002 reviews" "
Rating 4 - Poor. 128 out of 1002 reviews" "
Rating 2 - Terrible. 120 out of 1002 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Judith

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom toilet was stopped up and when we went to the desk to notify them, they asked if we wanted a plunger for it! No I will not do maintenance on your property!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kristy

Liked: Staff & service
Maybe a room on the non-freeway side would be less noisy.
Stayed 1 night in Aug 2024

8/10 Good

Shawn

Travelled with family
Liked: Property conditions & facilities, room comfort
Everything was ok but i have been to a few hotels and none have a comfortable chair in the rooms it's sad.
Stayed 1 night in Aug 2024

2/10 Terrible

Dhananjay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clumsy, humid
Stayed 1 night in Aug 2024

6/10 Okay

Nicholas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
visit the room before staying
The Hotel is pretty worn. Our first room was discusting, stains on the carpet, cigarette burns, dripping stains on the walls, all the furniture was damaged, wallpaper was ripped, bath had some sort of carpet at the botom that was coming off, the bathtub had been repainted and was scaling. We complained and were moved to the 3rd floor where the room was not as bad.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sean

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually didn’t even stay there because we felt unsafe. Unfortunate because we lost all the money. The hotel was NOT as advertised. We stayed at a Fairfield about 10 minutes away instead. I would not recommend this Quality Inn to anyone.
Stayed 1 night in Aug 2024

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very helpful.
Stayed 1 night in Aug 2024

4/10 Poor

ROBERT

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at check-in was very helpful at providing directions for me as I was in the area to attend a family wedding.
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Travelled with family
Excellent service
Stayed 2 nights in Jul 2024

4/10 Poor

Susanna

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
We were given the wrong room at a late check-in. Had a very long walk back to front desk. The 2nd night the room key didn't work and hd to go all the way back to front desk again to reprogram the cards. Very old hotel, noisy, bad smells.
Stayed 2 nights in Jul 2024

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Spot for the Six Flags Ten Minutes away theres a few good spots to eat just outside the hotel Overall a good experience check in was quick rooms were updated and clean
Stayed 2 nights in Jul 2024

4/10 Poor

Sean

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The property outside was very dirty liter all over the place. Inside the hotel had a very musty smell the room itself was not the cleanest and had dirt and crumbs on the table and tv stand. Also when checking in the clerk at the check in desk tried to charge my card for the full price of the room after I had already paid for the hotel and was very rude and pushy saying that I could not have paid ahead after showing my bank transactions showing the charge for the price of the room Would not recommend this hotel to anyone
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Property was ok Needs to be updated Wallpaper was falling off the wall in bathroom Could have been cleaner
Stayed 1 night in Jul 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how there was a pool!! The rooms were nice BUT the only thing I'd say the hotel should add would be fans in every bathroom. In the summer especially when it's humid, and taking a shower made everything and the floor wet. With a fan, the room could be more aired out and dryer.
Stayed 6 nights in Jul 2024

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great stay… we arrived after midnight hoping for a smooth checkout and couldn’t have been more satisfied. The desk clerk was friendly and very accommodating. The room was very nice… newly remodeled and bed was super comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Luis

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

keming

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 2 nights in May 2024

8/10 Good

keming

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 4 nights in May 2024

6/10 Okay

Diane

Travelled with partner
The advantage of my stay was that places to eat or shop were in a convenient walking distance.
Stayed 2 nights in Jul 2024

2/10 Terrible

Naomi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

LORRAINE B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Excellent bkfst. Lack of chair and door notice card. Terrible road conditions around the hotel. Comfortable bed and a/c.
Stayed 1 night in Jul 2024