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Carlyon Bay Hotel

4.0 star property
Family-friendly 4-star hotel near Eden Project

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Photo gallery for Carlyon Bay Hotel

Property grounds
Lobby
Exterior
View from room
Deluxe Double or Twin Room, Sea View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • 24/7 front desk
  • Gym
  • Bar
  • Spa

Explore the area

Map
Sea Road, St Austell, England, PL25 3RD
  • Charlestown Harbour
    ‪19 min walk‬
  • Eden Project
    ‪8 min drive‬
  • Porthpean Beach
    ‪13 min drive‬
  • Newquay (NQY-Newquay Cornwall)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View

  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Double or Twin Room (Inland Facing)

Superior Double or Twin Room (Inland Facing)

Superior Double or Twin Room (Inland Facing)

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Small Double Room, Inland View

Small Double Room, Inland View

Small Double Room, Inland View

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room (Inland Facing)

Double or Twin Room (Inland Facing)

Double or Twin Room (Inland Facing)

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room, Sea View

Single Room, Sea View

Single Room, Sea View

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, 1 Single Bed (Inland Facing)

Standard Single Room, 1 Single Bed (Inland Facing)

Standard Single Room, 1 Single Bed (Inland Facing)

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Convertible, Sea View

Double or Twin Convertible, Sea View

Double or Twin Convertible, Sea View

  • 12 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

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About the area

St Austell

Seaside stay .You'll find Crinnis Beach and Shorthorn Beach within a 15-minute walk of this St Austell hotel. Kidzworld and Charlestown Shipwreck and Heritage Centre are also within 2 miles (3 km).

What's nearby

  • Charlestown Harbour - 19 min walk - 1.6 km
  • Eden Project - 8 min drive - 4.8 km
  • Duporth Beach - 9 min drive - 3.4 km
  • Lost Gardens of Heligan - 12 min drive - 12.0 km
  • Porthpean Beach - 13 min drive - 4.8 km

Getting around

  • St Austell (USX-St Austell Train Station) - 6 min drive
  • Newquay (NQY-Newquay Cornwall) - 37 min drive

Restaurants

  • ‪The Four Lords - ‬4 min drive
  • ‪Francines Fish - ‬4 min drive
  • ‪Eden Coffee House - ‬11 min drive
  • ‪The Brit - ‬2 min drive
  • ‪Domino's Pizza - ‬5 min drive

About this property

Carlyon Bay Hotel

Family-friendly 4-star hotel near Eden Project
Carlyon Bay Hotel offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. An indoor pool, a seasonal outdoor pool, and a hot tub are also featured at the family-friendly Carlyon Bay Hotel. Self parking is free.

This 4-star St Austell hotel is smoke free.

  • 86 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1931
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Carlyon Bay Hotel offers 86 accommodations with safes and complimentary bottled water. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Carlyon Bay Hotel Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Arabic, English, French, Lithuanian, Polish, Romanian, Slovak

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: GBP 18.5 for adults and GBP 9.25 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor tennis courts
  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Hot tub
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • High pile carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV

Bedroom

  • Bed sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests with disabilities must contact this property in advance to discuss the individual requirements.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 100.0 per night.
  • Cribs (infant beds) are available for GBP 100.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.5 for adults and GBP 9.25 for children
  • Crib (infant bed) fee: GBP 100.0 per night
  • Rollaway bed fee: GBP 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carlyon
Carlyon Bay
Carlyon Bay Hotel
Carlyon Bay Hotel St Austell
Carlyon Bay St Austell
Carlyon Hotel
Hotel Carlyon Bay
The Carlyon Bay Hotel St Austell
The Carlyon Bay St Austell, Cornwall
Carlyon Bay Hotel Hotel
Carlyon Bay Hotel St Austell
Carlyon Bay Hotel Hotel St Austell

Carlyon Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 266 out of 387 reviews
Rating 8 - Good. 88 out of 387 reviews
Rating 6 - Okay. 26 out of 387 reviews
Rating 4 - Poor. 6 out of 387 reviews
Rating 2 - Terrible. 1 out of 387 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service across all areas from bar, dining to reception
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cornwall 24
This is one of the few hotels that I stay in, where the quality of service just gets better and better, the room was great as is the quality and options on food, very central in terms of Cornwall. Only gripe is the bin on the bathroom had not been emptied from the previous occupant.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing stay.
All members of staff were so smiley and helpful. The chef was very supportive with allergies and worked out a menu suitable for dairy/soya free which was very kind and hopefully next time we can try it out as this time we are out. They cooked a beautiful dairy free breakfast for her. The breakfast buffet was beautiful and all delicious. The spa was amazing, loved the fact that no children were in there which made it a very relaxing experience. It is 10 minutes walk to a beautiful beach. The hotel is gorgeous and we will definitely visit again.
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building work next morning in the room two doors away wasn’t great
Stayed 1 night in Nov 2024

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moneys worth
Stayed 1 night in Nov 2024

10/10 Excellent

DEBORAH ANNE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and lovely spa area
Stayed 1 night in Oct 2024

10/10 Excellent

Madasar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Scolmore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class!
The Carlyon Bay is top class. Super attentive staff and very comfortable too.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Leo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good service, nice pool and spa. Rooms a little dated, but ok. Fantastic breakfast. They have lots of EV chargers which is great (although not the cheapest).
Stayed 1 night in Oct 2024

8/10 Good

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So comfortable we hated to leave.
Wonderful stay. Had all of the amenities we needed. Convenient to all of the sites. Restaurant choices were plentiful. Food was delicious. We were so relaxed we did not wan to leave.
Stayed 5 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and very pleasant stay
Stayed 3 nights in Aug 2024

10/10 Excellent

SHARON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 COURSE SUPER STAR SET MENU
The 3 course set menu was absolutely first class and a decent size glass of wine included.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, very restful and relaxing
Stayed 4 nights in Jul 2024

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Always an amazing stay here, perfect hotel. Grrat location, helpful and friendly staff, great leisure facilities (I especially love the outdoor pool), fantastic food. Its all very good.
Stayed 1 night in Jul 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round until check out time when the bill was wrong in two places, not in my favour (unsurprisingly). Sorted but shouldn't have happened.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place
Stayed 1 night in Jul 2024

8/10 Good

Tina, Feltham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing view and amenities, outdoor heated pool, tennis courts, golf course as well as spa facilities too. Getting drinks in the bar was a bit slow 3 staff on duty at the bar, and all standing behind it. but only taking orders once their manager pointed out they needed to. Some guests had table service and others had to go up to the bar. No real reason as to why the difference in treatment of guests. Maybe inexperience more than anything. Overall lovely place and would stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Staff and facilities absolutely outstanding
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, lovely room and nice extra touches
Stayed 1 night in Jun 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and staff are so nice room was clean with very nice view
Stayed 2 nights in May 2024