See all properties

Pier House

3.5 star property
3.5-star beach B&B near Eden Project

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pier House

Spa
Exterior
Terrace/patio
Deluxe Double Room, 1 King Bed, Harbour View
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ
  • Charlestown Harbour
    ‪1 min walk‬
  • Charlestown Shipwreck and Heritage Centre
    ‪2 min walk‬
  • Charlestown Beach
    ‪3 min walk‬
  • Newquay (NQY-Newquay Cornwall)
    ‪28 min drive‬

Room options

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View

Superior Double Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Harbour View

Deluxe Double Room, 1 King Bed, Harbour View

Deluxe Double Room, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, 1 King Bed, Partial Sea View

Premium Double Room, 1 King Bed, Partial Sea View

Premium Double Room, 1 King Bed, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Rashleigh Arms

Parking included
Free WiFi
Restaurant
Bar
4.6 out of 5, Wonderful, (183)
The price is CA $125
per night
CA $150 total
includes taxes & fees
1 Feb - 2 Feb
Rashleigh Arms

About the area

St Austell

Seaside stay .At this B&B, you'll be steps from Charlestown Harbour and Charlestown Shipwreck and Heritage Centre. Charlestown Beach and Duporth Beach are also within half a mile (1 km).
View more B&B in St AustellOpens in a new window

What's nearby

  • Charlestown Harbour - 1 min walk
  • St Austell Brewery - 5 min drive
  • Porthpean Beach - 9 min drive
  • Lost Gardens of Heligan - 10 min drive
  • Eden Project - 12 min drive

Getting around

  • St Austell Station - 8 min drive
  • Newquay (NQY-Newquay Cornwall) - 28 min drive

Restaurants

  • ‪St Austell Brewery - ‬5 min drive
  • ‪Hicks Bar St Austell Brewery - ‬5 min drive
  • ‪Poltair Park Cafe - ‬5 min drive
  • ‪Francines Fish - ‬3 min drive
  • ‪The Brit - ‬3 min drive

About this property

Pier House

3.5-star beach B&B near Eden Project
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A complete renovation of Pier House was completed in June 2024.

This 3.5-star St Austell bed & breakfast is smoke free.

  • 23 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pier House offers 23 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch Smart televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 150 ft (GBP 8.00 per day)
  • Street parking available

Food and drink

  • 1 restaurant
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 42-inch Smart TV
  • Digital channels

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.00 per day (150 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property is also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Pier House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 250 out of 311 reviews" "
Rating 8 - Good. 46 out of 311 reviews" "
Rating 6 - Okay. 10 out of 311 reviews" "
Rating 4 - Poor. 4 out of 311 reviews" "
Rating 2 - Terrible. 1 out of 311 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pub/restaurant/hotel in the modern style of Fullers and Young's pubs in London. My bedroom (4) was small but very nicely decorated. As billed the bed was pushed against a wall so had I not been alone one of us would have been climbing over the other to get up to pee. There was the opportunity however to nose to tail. Lots of comfort but more than one occupying you wouldn't want to stay for more than a few nights. Brilliant overall.
Stayed 1 night in Oct 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute gem! It’s a shame we only stayed for one night. The room was beautifully decorated, clean and had everything you could possibly need and more, shower was superb. All staff were very friendly and helpful. Plenty of choice for breakfast, which was delicious. If we ever come back to Charlestown I wouldn’t even consider staying anywhere else but Pier House. Thank you for making us feel like home.
Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay at The Pier House! Staff was extremely helpful with suggestions on things to do in the area. Beautiful setting on the Harbor. We had 3 meals there- lunch, dinner and breakfast that were just ok. A little disappointed in that part. But otherwise a very nice stay and excellent service by staff!
Stayed 1 night in Sep 2024

6/10 Okay

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel gorgeous but ruined by noisy doors
Easy check in and friendly staff. Parking a pain as you have to park in their sister company at the top of the road which fills up quickly. Room lovely decor however very small especially when you have luggage in there. Room 18 extremely noisy room kept awake by constant banging of doors in corridor which made our door rattle. Very hot room had window but view onto roof not nice. Bed was comfy, great shower. No instant coffee only a machine to try and work first thing in the morning after reading instructions. Breakfast was amazing and lots of it. Staff lovely. Had the most delicious fish and chips in the evening. Beautiful hotel in a gorgeous place
Stayed 1 night in Oct 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was lovely, clean and comfortable with everything we needed and more.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vikki

Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and some lovely extras left in the room. My only problem was there was no one on reception when l arrived and no one to confirm where l could park. But otherwise it was superb.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely accommodation-lovely staff and a great breakfast !
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First morning at breakfast it was a little disappointing, we went down at 9am and the buffet was basically gone! We went down earlier the next couple of days and it was so much better. Room was perfect, and the area was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Roham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Darrel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views and costal walks. Friendly staff couldn’t fault the hotel in anyway, room no 3 is amazing!
Stayed 3 nights in Sep 2024

6/10 Okay

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the staff and there lovely attitude towards people, the food was no more than average, we liked the little extras that were in the rooms like the swim jackets and shopping bag we did not like the small size of the room and the excessive non stop noise that could be heard from our room number 23, we would never stay in that room again
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Room with a fantastic view
Gicen the stay was booked very last minute we could not have chosen better. On arrival Will was very helpful with checkin. The room with uts sea view was wonderful and worth every penny. Comfy bed, modern bathroom, well stocked mini bar. Restaurant foid was of a high standard. Room 21 is tge room
Stayed 1 night in Aug 2024

10/10 Excellent

JULIE

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel matched with an incredible location
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charleston Trip at The Pier House
great stay at The Pier House..... confortable bed lovely little touches like 2 free korevs in the fridge, changing robes to borrow and treats for my dog. room was quite warm as window didnt open much but a fan was quickly provided which helped.
Stayed 1 night in Aug 2024

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all so friendly and the room cleanliness and style was amazing! The DAB radio in the room was a great touch, we listened to it in the mornings when waking up and when getting ready to go down for dinner! The food was delicious, including the breakfast!
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024