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Best Western Inn of St. Charles

2.5 star property
Hotel near Arcada Theater in St. Charles

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Photo gallery for Best Western Inn of St. Charles

Desk, laptop workspace, iron/ironing board, bed sheets
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Reception
Fitness facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1635 E Main St, St. Charles, IL, 60174

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

Quality Inn and Suites St Charles - West Chicago

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (986)
The price is CA $96
per night
CA $107 total
includes taxes & fees
12 Mar - 13 Mar
Quality Inn and Suites St Charles - West Chicago

About the area

St. Charles

Heart of St. Charles.You'll find Dellora A. Norris Cultural Arts Center and St. Charles Heritage Center and Camp Kane within 2 miles (3 km) of this hotel. Arcada Theater and Charlestowne Mall are also within 2 miles (3 km).

Getting around

  • Geneva Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive

Restaurants

  • ‪Panera Bread - ‬17 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬2 min drive
  • ‪Taco Bell - ‬8 min walk
  • ‪Olive Garden - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Best Western Inn of St. Charles

Hotel near Arcada Theater in St. Charles
WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Inn of St. Charles. Free self parking is available.

This St. Charles hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • 2 buildings
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Television in lobby
  • No smoking on site
Best Western Inn of St. Charles offers 52 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:00 AM
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn St. Charles
Best Western St. Charles
Best Of St Charles St Charles
Best Western Inn of St. Charles Hotel
Best Western Inn of St. Charles St. Charles
Best Western Inn of St. Charles Hotel St. Charles

Best Western Inn of St. Charles Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 300 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 175 out of 1002 reviews
Rating 4 - Poor. 95 out of 1002 reviews
Rating 2 - Terrible. 82 out of 1002 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was disgusting
Stayed 2 nights in Sep 2024

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Brian

Stayed 9 nights in Oct 2024

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included nice safe area
Stayed 3 nights in Oct 2024

6/10 Okay

Bruce

Travelled with family
Liked: Cleanliness, staff & service
Family business
Clean,quiet, dated
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

RICHARD, Morton Grove

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Denise Nabouro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Adryanna

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very misleading from the pictures. This is basically a motel. The room is outdated, smelled of dust, peeling wallpaper and bathroom lining. There was trash on the property and we saw the employees smoking outside on numerous occasions. There was never anyone in the lobby to ask for help. I feel scammed. I will never be staying at this place nor any Best Western. And I will NOT be booking with Expedia ever, they will not help you if the property doesn't want to refund you anything. Never again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Krystyna

Stayed 1 night in Sep 2024

6/10 Okay

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was rock solid and the pillows were really small.
Stayed 2 nights in Oct 2024

6/10 Okay

Logan

Stayed 2 nights in Oct 2024

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience
Stayed 5 nights in Oct 2024

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

2/10 Terrible

Keith

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly really good
very impressed with hotel cutting breakfast hours form 10am to 9 am meant I missed breakfast both days - little silly also had late check out and the guy came up twice as I am picking my bag - really other than that great place
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I wish I would have had time to check out the restaurant right next to the hotel.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

6/10 Okay

maria

Disliked: Property conditions & facilities
Can smell smoke smell in the room
Stayed 1 night in Sep 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy and clean
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not as advertised
Booked and paid for a king size bed but it was a queen size. Was also charged a $25 early check-in fee
Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 1 night so I could do a full day in Geneva, it’s a very short drive from there, the complementary breakfast is pretty good
Stayed 1 night in Sep 2024

4/10 Poor

Stephanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This wasn’t what I expected after reading reviews and looking at photos. It’s motel style. The pool is completely empty not useable. One vending machine for the whole place. The towels and sheets seemed clean but dingy and scratchy. Bed springs were broken. The front desk staff seems to hate their job. I have never stayed somewhere where the staff told me to come get the toilet paper they neglected to stock in my room at the front desk They have free breakfast which was ok. Checkout at 11am but they deactivated my cards around 10am. I would have probably had better accommodations at the Super 8
Stayed 1 night in Sep 2024

8/10 Good

Kelly

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024