Best Western Inn of St. Charles

2.5 star property
Hotel perfectly located for exploring St. Charles

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Inn of St. Charles

Desk, laptop workspace, iron/ironing board, bed sheets
Exterior
Reception
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Fitness facility

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1635 E Main St, St. Charles, IL, 60174
  • St. Charles Heritage Center and Camp Kane
    2 min drive
  • Charlestowne Mall
    3 min drive
  • Arcada Theater
    3 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    43 min drive

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

St. Charles

Heart of St. Charles.You'll find Dellora A. Norris Cultural Arts Center and St. Charles Heritage Center and Camp Kane within 2 miles (3 km) of this hotel. Arcada Theater and Charlestowne Mall are also within 2 miles (3 km).

What's nearby

  • Charlestowne Mall - 3 min drive
  • Arcada Theater - 3 min drive
  • Geneva History Center - 6 min drive
  • Kane County Fairgrounds - 7 min drive
  • Geneva Commons - 7 min drive

Getting around

  • Geneva Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive

Restaurants

  • ‪Panera Bread - ‬17 min walk
  • ‪Cooper's Hawk Winery & Restaurants - ‬2 min drive
  • ‪Taco Bell - ‬8 min walk
  • ‪Olive Garden - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Best Western Inn of St. Charles

Hotel perfectly located for exploring St. Charles
WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Inn of St. Charles. Free self parking is available.

This St. Charles hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • 2 buildings
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Television in lobby
  • No smoking on site
Best Western Inn of St. Charles offers 52 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:00 AM
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn St. Charles
Best Western St. Charles
Best Of St Charles St Charles
Best Western Inn of St. Charles Hotel
Best Western Inn of St. Charles St. Charles
Best Western Inn of St. Charles Hotel St. Charles

Best Western Inn of St. Charles Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 300 out of 1001 reviews" "
Rating 8 - Good. 351 out of 1001 reviews" "
Rating 6 - Okay. 173 out of 1001 reviews" "
Rating 4 - Poor. 96 out of 1001 reviews" "
Rating 2 - Terrible. 81 out of 1001 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

RICHARD, Morton Grove

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not as advertised
Booked and paid for a king size bed but it was a queen size. Was also charged a $25 early check-in fee
Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 1 night so I could do a full day in Geneva, it’s a very short drive from there, the complementary breakfast is pretty good
Stayed 1 night in Sep 2024

4/10 Poor

Stephanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This wasn’t what I expected after reading reviews and looking at photos. It’s motel style. The pool is completely empty not useable. One vending machine for the whole place. The towels and sheets seemed clean but dingy and scratchy. Bed springs were broken. The front desk staff seems to hate their job. I have never stayed somewhere where the staff told me to come get the toilet paper they neglected to stock in my room at the front desk They have free breakfast which was ok. Checkout at 11am but they deactivated my cards around 10am. I would have probably had better accommodations at the Super 8
Stayed 1 night in Sep 2024

8/10 Good

Kelly

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Jonathan

Liked: Staff & service
Convenient location, nothing special but would stay here again, staff were great.
Stayed 1 night in Sep 2024

2/10 Terrible

james

Stayed 1 night in Aug 2024

8/10 Good

Aazam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall all good. Observation, would be nice if privides with good quality towels. Rest all good.
Stayed 2 nights in Sep 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The area is a busy area, but it did not interfere with my sleep. I was actually surprised by how nice my room was.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean, comfortable, affordable
Decent clean room but very outdated facility. Thankfully we got put into the “executive building “ so our rooms were accessible from the inside of the building (hallway). Although this was also very outdated.
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Aug 2024

8/10 Good

Enavize

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The fridge kept making a lot of noise
Stayed 2 nights in Aug 2024

4/10 Poor

CAROL

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We would not stay there again. There was a broken framed picture on the wall that could have fallen apart and hurt someone. There was a broken light bulb, dangling from the socket that could have broken and caused a fire. The walls were dirty and the bathroom was dirty. And there were 2 broken chairs.
Stayed 2 nights in Aug 2024

10/10 Excellent

Keri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
good location for the Arcada Theater show we attended and a good restaurant next door.
Stayed 1 night in Aug 2024

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Latosha

Travelled with partner
Disliked: Amenities
The beds were hard as a board.
Stayed 2 nights in Jul 2024

4/10 Poor

Hugo

Disliked: Cleanliness, amenities, property conditions & facilities
The place needs remodeling & cleaning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Krishna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a 4 night stay at the property. Well maintained place that offers a decent free breakfast. Located around central Main Street.
Stayed 4 nights in Aug 2024

8/10 Good

Shruti V

Travelled with family
Liked: Room comfort
The hotel was decent - the beds and bathroom was clean. The carpet in our room had some stains and was torn at few places. Overall an average experience.
Stayed 2 nights in Aug 2024

8/10 Good

Fernando

Stayed 2 nights in Jul 2024

6/10 Okay

Emily

Travelled with partner
Disliked: Staff & service, amenities
Property was run down. Room smelled like it was smoked in for 20 years - but covered up with a half-done paint job. There was chipping paint in the doorframes. When checking in, the staff member was laughing the entire time. It was very uncomfortable. No AirPods, no TV was visible. I asked twice if everything was ok and he proceeded to laugh. Also, having tiny bed pillows are uncomfortable too - dimensions were 7”x7”.
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the management was very accommodating
Stayed 1 night in Jul 2024

8/10 Good

Delbert

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024