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Holiday Inn & Suites St. Cloud by IHG

3.0 star property
Family-friendly 3-star hotel near Crossroads Center

Choose dates to view prices

Photo gallery for Holiday Inn & Suites St. Cloud by IHG

2 indoor pools, open 8:00 AM to 11:00 PM, sun loungers
Property amenity
Standard Room, 1 King Bed
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
75 37th Ave S, St Cloud, MN, 56301
  • Crossroads Center
    ‪8 min walk‬
  • St. Cloud State University
    ‪5 min drive‬
  • St. Cloud River's Edge Convention Center
    ‪5 min drive‬
  • St. Cloud, MN (STC-St. Cloud Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

Room amenity

Standard Room, 2 Queen Beds, Pool View

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Pool View

Room amenity

Suite, 1 Bedroom, Pool View

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Room amenity

Suite, 2 Bedrooms

  • Sleeps 8
  • 2 Queen Beds and 2 Twin Beds

View all photos for Suite, 1 Bedroom, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Courtyard View

  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Pool Access (Accessible Bathtub)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub, Pool Access (Accessible Bathtub)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility, Accessible Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

About the area

St Cloud

Beach, shopping nearby .Your stay at this St Cloud hotel places you within a 10-minute walk of Crossroads Center and Stearns History Museum. St. Cloud State University and Quarry Park and Nature Preserve are also within 3 miles (5 km).

What's nearby

  • Crossroads Center - 8 min walk - 0.7 km
  • CentraCare - St. Cloud Hospital Passages - 11 min walk - 0.9 km
  • St. Cloud State University - 5 min drive - 4.2 km
  • St. Cloud River's Edge Convention Center - 5 min drive - 4.2 km
  • St Cloud Hospital - 7 min drive - 5.3 km

Getting around

  • St. Cloud Station - 8 min drive
  • St. Cloud, MN (STC-St. Cloud Regional) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪New York Gyro - ‬14 min walk
  • ‪Burger King - ‬8 min walk

About this property

Holiday Inn & Suites St. Cloud by IHG

Family-friendly 3-star hotel near Crossroads Center
As a guest of Holiday Inn & Suites St. Cloud by IHG, you'll find 2 indoor swimming pools and 2 hot tubs along with a 24-hour fitness center and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 12 meeting rooms. Event space at this hotel measures 25800 square feet (2397 square meters) and includes a conference center. A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Holiday Inn & Suites St. Cloud by IHG. Free self parking is available.

This 3-star St Cloud hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 3 levels
  • 25800 sq ft of conference space
  • 2397 sq m of conference space
  • Kid's club (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn & Suites St. Cloud by IHG offers 250 accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Similar properties

Exterior

Holiday Inn Express Hotel & Suites St. Cloud by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 1,002 reviews
The price is CA $154
CA $174 total
includes taxes & fees
Apr 13 - Apr 14
Holiday Inn Express Hotel & Suites St. Cloud by IHG

Property amenities

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 7 to 15 for adults and USD 3 to 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Playground
  • Ski storage
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.00 to 15.00 for adults, and USD 3.00 to 5.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel St. Cloud

Holiday Inn & Suites St. Cloud by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 330 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dylan

Stayed 1 night in Jan 2025

8/10 Good

Kylee

Stayed 1 night in Jan 2025

6/10 Okay

Christina

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jason

Stayed 1 night in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Kids had a blast
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service. Great people involved with management. 5 stars!
Stayed 1 night in Dec 2024

8/10 Good

Felicia, St Cloud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that there are several pools, 2 hot tubs and a game area. Great for kids.
Stayed 1 night in Dec 2024

10/10 Excellent

Lynn

Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a problem with their billing, caribou staff needs training(we had to throw 3 of our beverages) but the actual hotel stay was great
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The property is centrally located near my family and the facility has multiple venues for kids and adults.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alicia

Stayed 3 nights in Dec 2024

10/10 Excellent

Travis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very friendly and helpful.
Stayed 1 night in Dec 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice time with family
Stayed 2 nights in Dec 2024

8/10 Good

Stephanie

Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Yer, Coon Rapids

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Check in was good. Our room that we had was for 6 peoples only have 4 towels. We did not have any pillows, fitted sheets, and blanket for the pull out bed. I called down to housekeeping and they never brought up. I had to go down and grab it myself. The floor was dirty and was not sweep well at all. Overall the hotel is loud and not a quite place to relax.
Stayed 1 night in Dec 2024

6/10 Okay

Aslin

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Would consider going again, needs improvements
This hotel has a lot of promise but really is not hitting the mark just yet. There’s seemingly so much to do and honestly, I would pay to get to attend a Super Bowl party here and hang out at the pool and watch the big screen! So, unfortunately when we got in the room, we noticed an old chew pouch in the middle of the carpet and then when changing to head to the pool we noticed how much hair was in the shower. Rough first impression but the bed was clean and SO comfortable. Seriously considering trying to purchase that comforter. BRING YIUR OWN POOL TOWELS. The towels provided at the pool are legitimate industrial kitchen towels, the kind with the single stripe through the middle. That was incredibly frustrating. And when you end up walking away still dripping wet, walk carefully. The pool area tiles are the most slippery I think I’ve ever experienced. My partner slipped and fell on their back even just slowly walking to the table, almost smashing their skull on the pole! There’s multiple rooms with pools, and a huge array of arcade games in the whole hotel. They’re setup for the game card system. However, half the games aren’t functional but will take credit off your card. And there’s no one around except the woman working alone to check in lines of guests, to ask for a refund of any type. This happened with multiple games. It was frustrating but on a positive note, they were also priced pretty cheap. $1 across the board
Stayed 1 night in Dec 2024

2/10 Terrible

Billie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed here for my son’s birthday. Upon check in, we discovered it was not clean. We called the front desk, put on hold and then hung up on. We brought the video to the manager. They said that the room had been marked clean so they would talk to housekeeping and moved us to the adjacent room Later we needed blankets and sheets for the pull out, they said that we would have to go to the front desk for that. (A hotel we stayed in last week brought them to us, it used to be standard practice.) In the following days extra charges appeared in my checking account. I sent an email right away (I’ve never heard back). I tried calling. 1st day: no one ever answered. 2nd day: a woman told me that it must have been an accident from the new employees. There was no supervisor available to help that day and didn’t want to reverse the charges herself. I was upset at the double charge and unknown charges. We prepaid our room. They said Expedia never gave them the money so they charged us again. No notice. Being skeptical of the other charge and they wanted proof. (I had already emailed this.) They needed to review the proof and their records and then would get back to me. No one has followed up. I was reimbursed two weeks after. I should have listened to the previous reviews on here. The lack of customer service is appalling. The rooms have gone up in price as much as the experience has gone down. Save your money & a headache. Once they have your money, your problem is not their problem.
Stayed 1 night in Dec 2024

6/10 Okay

Adam

Disliked: Property conditions & facilities
The hallways weren’t very clean the hot tub by the volleyball nets was disgusting. Dirty had green stuff all over hazy. The other hot tub was lukewarm. The staff didn’t know how to turn on the big screen to let us enjoy a Christmas movie on Christmas while sitting in the hot tub. The shower in our room was slippery. My daughter fell stepping into it.
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, amenities
Excellent Hotel! Will be back!
Stayed 1 night in Dec 2024

8/10 Good

Lori ann

Stayed 2 nights in Dec 2024

10/10 Excellent

Ariel

Stayed 2 nights in Nov 2024

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Cody

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024