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Best Western Royal Hotel, Jersey

3.0 star property
3-star hotel near Jersey Museum & Art Gallery

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Photo gallery for Best Western Royal Hotel, Jersey

Reception
Lobby
Serves lunch and dinner
Suite, 1 Double Bed, Non Smoking
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking included

Explore the area

Map
David Place, St. Helier, Jersey, JE2 4TD
  • St. Helier Central Market
    ‪7 min walk‬
  • Port of Jersey
    ‪18 min walk‬
  • Elizabeth Castle
    ‪20 min walk‬
  • Jersey (JER)
    ‪17 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

St. Helier

City center stay.Within 2 miles (3 km) of this St. Helier hotel, you'll find Jersey Museum & Art Gallery and Port of Jersey. Elizabeth Castle and St. Helier Beach are also within 2 miles (3 km).

What's nearby

  • St. Helier Central Market - 7 min walk - 0.6 km
  • King Street - 8 min walk - 0.7 km
  • Port of Jersey - 18 min walk - 1.5 km
  • Elizabeth Castle - 20 min walk - 1.7 km
  • St. Helier Beach - 6 min drive - 2.4 km

Getting around

  • Jersey (JER) - 18 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Bean Around The World - ‬5 min walk
  • ‪Samphire - ‬7 min walk
  • ‪CafeJac - ‬5 min walk
  • ‪St James Wine Bar - ‬4 min walk

About this property

Best Western Royal Hotel, Jersey

3-star hotel near Jersey Museum & Art Gallery
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4386 square feet (408 square meters) and includes conference space. A terrace, tour/ticket assistance, and 24-hour room service are also featured at Best Western Royal Hotel, Jersey. Limited free parking is available on a first-come, first-served basis.

This 3-star St. Helier hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 4 levels
  • 4386 sq ft of conference space
  • 408 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Royal Hotel, Jersey offers 89 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 17 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17 for adults and GBP 9.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Carte Blanche, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Royal Hotel St. Helier
Best Western Royal St. Helier
BEST WESTERN Royal Hotel Jersey/St. Helier
Best Western St Helier
St Helier Best Western
Best Western Royal Hotel Jersey St. Helier
Best Western Royal Hotel Jersey
Best Western Royal Jersey St. Helier
Best Western Royal Jersey
Royal Hotel, Jersey St Helier
Best Western Royal Hotel, Jersey Hotel
Best Western Royal Hotel, Jersey St. Helier
Best Western Royal Hotel, Jersey Hotel St. Helier

Best Western Royal Hotel, Jersey Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 150 out of 420 reviews
Rating 8 - Good. 196 out of 420 reviews
Rating 6 - Okay. 53 out of 420 reviews
Rating 4 - Poor. 14 out of 420 reviews
Rating 2 - Terrible. 7 out of 420 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For our requirements it was excellent. Staff very friendly and helpful. very convenient location. We will definitely return
Stayed 4 nights in Nov 2024

10/10 Excellent

Keith

Stayed 3 nights in Oct 2024

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Stay
Great stay and staff service
Stayed 2 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O nly problem with room 112 is traffic noise.
Stayed 4 nights in Sep 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were universally excellent and hard working. Hotel clean but a little tired.
Stayed 7 nights in Sep 2024

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly..Food has been very good..It's a short walk to town. Handy car park. Rooms were clean .,Overall a good stay.thank you.
Stayed 4 nights in Aug 2024

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great hotel
Fantastic staff and lovely hotel. Extremely uncomfortable bed which was at an angle so I kept rolling towards the edge. Great breakfast and fantastic location
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Travelled with family
I booked this hotel fairly last minute during the Battle of Flowers week so there was not much choice. I was very happy with our stay and the value for money. The hotel is clean and well appointed. The staff are friendly and helpful and the location is great being a short walk into the centre of St Helier. I would definitely recommend it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Eliza Narteki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Best Western Royal Hotel. The staff were lovely, always smiling and very helpful with anything you need. They were able to allow us to stay about 1hr more after checkout as our flight was later in the afternoon. I am glad I didnt get a room in premier inn which was about 3mins walk. My other oarty were booked there and compared with our experience with Best western was far far better. We also enjoyed their restaurant area. I even invented my other company to come and enjoy their dinner there and they even came back one more time where my grandma was helped by 3 lovely gentlemen. The receptionist was so amazing and always had a smile on her face. The waiting staff were always approachable as well.
Stayed 4 nights in Aug 2024

8/10 Good

keith

Travelled with partner
I
Stayed 3 nights in Aug 2024

8/10 Good

Julie Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service...warn welcome and the staff were so friendly and helpful. Thete was always someone at reception.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples stay at best western
Stayed for 4 nights at this hotel. Staff were excellent very friendly nothing too much trouble . Rooms very clean and spacious. Ate in bar 3 nights food and service excellent. 10 months bite walk to resort centre, liberation square. Would highly recommend
Stayed 4 nights in Jul 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff…
The staff are so helpful and lovely at this hotel and are what makes it nice to stay here. The breakfast is very tasty with plenty of choices. My first room did not suit my needs and so the staff sorted out another room for me. The hotel is convenient for all the shops and had restaurants nearby too
Stayed 3 nights in Jul 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel, super helpful staff. Breakfast was excellent. Comfortable beds. Second time there, will definitely stay there again
Stayed 1 night in Jun 2024

10/10 Excellent

Helen Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service and good quality food. Rooms could be slightly modernized (air conditioning, room safe) but without taking away it's old charm
Stayed 5 nights in Jun 2024

10/10 Excellent

Phong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Stayed 4 nights in May 2024

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Georgeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay. Room was great although parts of the hotel are a little tired but being renovated in time for summer. Breakfast and staff were excellent. I would stay with Best Western in Jersey again.
Stayed 5 nights in Mar 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 nights in room 122 which was clean and tidy with a decent sized shower room. These were the positives, the negatives, no blind on the bathroom window which fronts a busy street and a very annoying dripping noise from outside the room ALL NIGHT! I reported this to reception so, hopefully, subsequent occupants of this room will not have to suffer a poor night's sleep like myself.
Stayed 2 nights in Mar 2024

8/10 Good

sanjay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very nice hotel, staff are amazing and deal with issues promptly. Hotel is nice and clean, some areas of hotel outdated, like windows.....stuggled to open and close them. But overall a great place to dtay
Stayed 4 nights in Mar 2024

10/10 Excellent

daniel

Stayed 1 night in Jan 2024