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Grand Jersey Hotel & Spa

5.0 star property
5-star beach hotel near Port of Jersey

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Jersey Hotel & Spa

Beach views, serves lunch and dinner
Indoor pool
Deluxe Double or Twin Room, Ocean View
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Superior Double Room, Ocean View | Beach/ocean view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Esplanade, St. Helier, Jersey, JE2 3QA
  • Jersey Opera House
    5 min walk
  • The Georgian House
    6 min walk
  • St. Helier Town Hall
    7 min walk
  • Jersey (JER)
    14 min drive

Room options

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View

Superior Double Room, Ocean View

  • 20 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View

Classic Double Room, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (may have frosted Windows)

Premium bedding, in-room safe, individually decorated

Classic Double Room (may have frosted Windows)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

  • 40.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Ocean View

Deluxe Double or Twin Room, Ocean View

Deluxe Double or Twin Room, Ocean View

  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Park View

Premium bedding, in-room safe, individually decorated

Classic Double Room, Park View

  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (may have frosted window)

Premium bedding, in-room safe, individually decorated

Classic Twin Room (may have frosted window)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Classic Double

Small Classic Double

Small Classic Double

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Park View

Deluxe Double or Twin Room, Park View

Deluxe Double or Twin Room, Park View

  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Radisson Blu Waterfront Hotel, Jersey
Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1001)
The price is CA $205
per night
CA $216 total
includes taxes & fees
5 Dec - 6 Dec
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About the area

St. Helier

Steps from the beach.Within a 5-minute walk of this St. Helier hotel, you'll find St Aubin's Bay and Jersey Opera House. The Georgian House and AquaSplash are also within half a mile (1 km).

What's nearby

  • St. Helier Town Hall - 7 min walk - 0.7 km
  • King Street - 9 min walk - 0.8 km
  • Port of Jersey - 9 min walk - 0.8 km
  • Elizabeth Castle - 11 min walk - 1.0 km
  • St. Helier Central Market - 13 min walk - 1.1 km

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Cargo - ‬7 min walk
  • ‪The Adelphi Lounge - ‬6 min walk
  • ‪Bella Italia - ‬7 min walk
  • ‪spice of life - ‬7 min walk
  • ‪Mange Tout - Sand St - ‬7 min walk

About this property

Grand Jersey Hotel & Spa

5-star beach hotel near Port of Jersey
Grand Jersey Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. A spa tub, a sauna, and a terrace are also featured at the luxury Grand Jersey Hotel & Spa. Limited free parking is available on a first-come, first-served basis.

This 5-star St. Helier hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1890
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Jersey Hotel & Spa offers 123 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This St. Helier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 8 spaces per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 164 ft (GBP 6.66 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 25.00 for adults and GBP 12.50 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Private picnics
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 714 out of 1002 reviews" "
Rating 8 - Good. 225 out of 1002 reviews" "
Rating 6 - Okay. 44 out of 1002 reviews" "
Rating 4 - Poor. 10 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were faultless and could not do enough
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Grand review
View amazing .staff are very helpful and friendly. The only issue we found was the delays in getting food and drinks in the champagne lounge.
Stayed 5 nights in Aug 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Everything was wonder - from being allowed into our room at 6am through to checking out everything was good and all the staff really friendly, welcoming and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
The hotel and staff are first class
Stayed 2 nights in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and amazing staff, very attentive. Rooms were always so clean and the room evening turn down was fantastic.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character and grand feel rated 5* and meets this standard interiors are dark and aged location is perfect for views and a very short walk to main town. This property is positioned on a very busy main road that runs past the front terrace of the hotel, you have to cross to reach the beach. The hotel photos do not reflect this and you may think you right on the beach. The location is a bonus for the town and bus routes
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel made special by the staff
Stayed 2 nights in Aug 2024

10/10 Excellent

william

Travelled with family
Liked: Staff & service, property conditions & facilities
Very friendly staff. Great food.rather awkward parking but great help from staff (paul) in achieving safe parking. Very recommended .A must for the Elizabethan restaurant.
Stayed 2 nights in Jul 2024

10/10 Excellent

LESLEY, Hebburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Sally

Travelled with family
Liked: Property conditions & facilities
Wonderful hotel
Wonderful hotel. Staff are so helpful and kind. Had an amazing massage and facial at the Spa. Perfect location
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Hotel was excellent. Hotels.com were rubbish, won’t use them again!
Stayed 5 nights in Jun 2024

10/10 Excellent

Janet

Wonderful staff
Stayed 7 nights in Jun 2024

10/10 Excellent

Wendy

Stayed 4 nights in Jun 2024

10/10 Excellent

Wendy

Travelled with partner
No complaints
Stayed 3 nights in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellently located hotel, staff are super friendly and knowledgeable. The breakfast was always superb with plenty of choices. Lovely comfortable room and bed always kept very clean twice a day
Stayed 7 nights in Jun 2024

10/10 Excellent

Rebecca Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Humayun

Stayed 3 nights in Jun 2024

10/10 Excellent

James George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at The Jersey Grand. Excellent room, stunning view, polite attentive staff, excellent spa facilities. Thanks for a wonderful stay. Keep up the great work. 👏
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Fabulous hotel. You are made to feel welcome & valued by all staff from the moment you arrive to the moment you leave. They cannot do enough to accommodate any requests you have/changes you may need to make. We had a lovely large comfortable room with sea views. Excellent ensuite with good quality toiletries. Breakfast is good & we had one evening meal in the outside terrace (part of the champagne bar) The hotel is well positioned about a 10 minute walk from the town centre There are a lot of good quality restaurants within easy reach of the hotel It is very well positioned to access public transport links.
Stayed 1 night in Jun 2024

10/10 Excellent

Hamid

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024