Grand Jersey Hotel & Spa

5.0 star property
5-star beach hotel near Port of Jersey

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Jersey Hotel & Spa

Beach views, serves lunch and dinner
Exterior
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Deluxe Double or Twin Room, Ocean View
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Esplanade, St. Helier, Jersey, JE2 3QA
  • Jersey Opera House
    ‪5 min walk‬
  • The Georgian House
    ‪6 min walk‬
  • AquaSplash
    ‪7 min walk‬
  • Jersey (JER)
    ‪14 min drive‬

Room options

Superior Double Room, Ocean View

  • 20 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Classic Double Room, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Classic Double Room (may have frosted Windows)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View

  • 40.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Double or Twin Room, Ocean View

  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Double Room, Park View

  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room (may have frosted window)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Small Classic Double

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double or Twin Room, Park View

  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

St. Helier

Steps from the beach.Within a 5-minute walk of this St. Helier hotel, you'll find St Aubin's Bay and Jersey Opera House. Port of Jersey and The Georgian House are also within half a mile (1 km).

What's nearby

  • St. Helier Town Hall - 7 min walk
  • King Street - 9 min walk
  • Port of Jersey - 9 min walk
  • Elizabeth Castle - 11 min walk
  • St. Helier Central Market - 13 min walk

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Cargo - ‬7 min walk
  • ‪The Adelphi Lounge - ‬6 min walk
  • ‪Bella Italia - ‬7 min walk
  • ‪spice of life - ‬7 min walk
  • ‪Mange Tout - Sand St - ‬7 min walk

About this property

Grand Jersey Hotel & Spa

5-star beach hotel near Port of Jersey
Grand Jersey Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. A spa tub, a sauna, and a terrace are also featured at the luxury Grand Jersey Hotel & Spa. Limited free parking is available on a first-come, first-served basis.

This 5-star St. Helier hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1890
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Jersey Hotel & Spa offers 123 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This St. Helier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 8 spaces per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 164 ft (GBP 6.66 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 25.00 for adults and GBP 12.50 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Private picnics
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 715 out of 1002 reviews" "
Rating 8 - Good. 225 out of 1002 reviews" "
Rating 6 - Okay. 43 out of 1002 reviews" "
Rating 4 - Poor. 10 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand provides outstanding service in all areas. All the staff are excellent, providing a high standard of friendly, efficient service. Our room was to a high standard with a fine sea.view. The spa facilities are very good and the breakfast superb, offering and extensive array of buffet dishes as well as 'cook to order' and lighter options. Would not hesitate to recommend and will certainly use again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Fantastic service from all staff set this hotel apart. Paul greeted us and invited us to check in and from there on everyone
Stayed 2 nights in Oct 2024

10/10 Excellent

Georgina Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from all the staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Janet

Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short break in Jersey.
Very nice hotel with friendly staff and nice restaurant. We will stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved our stay at the Grand. Staff were very friendly and helpful. Spa and pool was excellent and the breakfasts were amazing. Location was fantastic with everything within walking distance or a bus ride from the bus station down the road.
Stayed 3 nights in Oct 2024

8/10 Good

david

Stayed 4 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a short break after last visiting over 30 years ago. The experience was just as good as before. The whole team were welcoming and thoroughly professional in their individual tasks. Would recommend this hotel to anyone that is looking for a five star hotel in Jersey.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barry David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accomadation and staff were first rate.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jason

Stayed 4 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities
The weather was not good but there was so much to do in the hotel what with gym, swimming and treatments. Also the choice of food in the lovely bar is so nice. My wife and I enjoyed every minute we were there. Every member of staff was a joy to encounter. So next time we’re in Jersey I know where we’ll be going.
Stayed 4 nights in Sep 2024

8/10 Good

MARTIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff, service, resturant, and food were all excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Colleen Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, the ambiance, the room and the staff were fantastic. Thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter John, Liskeard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff very helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service and breakfast
Fanstastic service and superb breakfast. We will be using this chain in the futue
Stayed 5 nights in Sep 2024

10/10 Excellent

Daniel

Stayed 5 nights in Aug 2024

10/10 Excellent

Nigel

Travelled with partner
Liked: Property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary Stephen

Stayed 3 nights in Aug 2024

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! They can’t do enough for you. The spa and gym area was lovely. Gym has everything you need for a workout and the spa was great to unwind in after. Breakfast was AMAZING! Loads of options, both cooked and continental. Can’t fault the staff at all - they were welcoming and really lovely. The only downside was the weekender festival that was right next to the hotel and meant you could hear the bass really loudly all day/until 11pm. However, this was not the hotels fault at all but worth noting for next year. We will definitely be back. Thanks for a great stay!
Stayed 3 nights in Aug 2024