Ommaroo Hotel

3.0 star property
3-star beach hotel near Port of Jersey

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Photo gallery for Ommaroo Hotel

Exterior
Deluxe Double or Twin Room, Ocean View | View from property
Budget Double Room, 1 Double Bed
Lobby
Deluxe Double or Twin Room, Ocean View | Bathroom
Reviews
8.4

Very good

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Pool
    PoolPool
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

10:30 AM

Explore the area

Map
Havre Des Pas, St. Helier, Jersey, JE2 4UL
  • Popular LocationKing Street13 min walk
  • Popular LocationSt. Helier Central Market14 min walk
  • Popular LocationPort of Jersey18 min walk
  • AirportJersey (JER)18 min drive

Room options

Classic Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

Family Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Budget Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Superior Room

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

Classic Double or Twin Room, 1 Double or 2 Single Beds

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double or Twin Room, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

St. Helier

Seaside stay .With a stay at this St. Helier hotel, you'll be steps from Havre des Pas and a 5-minute walk from Howard Davis Park. Also, Jersey Museum & Art Gallery is within half a mile (1 km) and Port of Jersey is within 2 miles (3 km).

What's nearby

  • Havre des Pas - 1 min walk
  • King Street - 13 min walk
  • St. Helier Central Market - 14 min walk
  • Port of Jersey - 18 min walk
  • Elizabeth Castle - 20 min walk

Getting around

  • Jersey (JER) - 18 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪St Helier Yacht Club - ‬13 min walk
  • ‪Krafty J's - ‬13 min walk
  • ‪Biere Atelier - ‬12 min walk
  • ‪The Club - ‬9 min walk

About this property

Ommaroo Hotel

3-star beach hotel near Port of Jersey
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A seasonal outdoor pool, a library, and a terrace are also featured at Ommaroo Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star St. Helier hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1837
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Coffee shop
  • 1 conference room
Ommaroo Hotel offers 82 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This St. Helier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily: GBP 17 for adults and GBP 10 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • 15 stairs to reach property

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 10 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, onsite parking, and high chair
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, onsite parking, and high chair. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Ommaroo
Ommaroo Hotel
Ommaroo Hotel St. Helier
Ommaroo St. Helier
Ommaroo Hotel Jersey/St. Helier
Ommaroo Hotel St Helier
Ommaroo Hotel Hotel
Ommaroo Hotel St. Helier
Ommaroo Hotel Hotel St. Helier

Ommaroo Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 168 out of 416 reviews" "
Rating 8 - Good. 171 out of 416 reviews" "
Rating 6 - Okay. 57 out of 416 reviews" "
Rating 4 - Poor. 17 out of 416 reviews" "
Rating 2 - Terrible. 3 out of 416 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Susan Jane

Comfortable hotel. Staff excellent made us feel very comfortable and welcome
Stayed 4 nights in Oct 2023

8/10 Good

JAMES EDMUND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ommaroo is right on the sea front about 10 minutes walk into the St Helier but the excellent bus service stops close by, Staff are very friendly and breakfast was lovely, Room was good and would definitely go there again
Stayed 4 nights in Oct 2023

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Oct 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our few days stay very much. The staff were extremely friendly at Ommeroo Hotel and also very helpful with questions asked about places to visit. The room was very comfortable and very clean. I would very highly recommend
Stayed 3 nights in Oct 2023

8/10 Good

Laila

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of the hotel right on the beach front. Close to a number of eating options and walking distance to the town square. The staff were exceptionally attentive and helpful with us as we had a dog and needed to make a few adjustments to where we ate. Good internet connection and a lovely view of the sea even from our budget room. Highly recommend this lovely hotel.
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Far too noisy
The issue was there was a wedding (names on request), there was a very noisy party that went on until around 01:00.
Stayed 1 night in Sep 2023

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Hotel was nice, great location. Car park is round the back of the building and £10 per night.
Stayed 2 nights in Sep 2023

8/10 Good

Maureen

Stayed 4 nights in Sep 2023

8/10 Good

Catherine, Wirral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is situated just outside St Helier which is a 15 minute stroll or a 5 minute bus ride on a very regular bus service. Staff in the hotel were extremely helpful. Continental breakfast turned out to be a hot/cold buffet breakfast which was delicious. Hotel facilities were really good. We had our Sunday evening meal in the restaurant (roast beef and Yorkshire pudding with trimmings) which was gorgeous; the gravy was so meaty and tasty. Rooms were serviced each day and housekeeping staff were very accommodating. Our experience was very positive and I look forward to returning.
Stayed 6 nights in Sep 2023

8/10 Good

charlotte

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth-Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2023

8/10 Good

Keith John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had two family rooms - one was bigger than the other, but both good rooms. The rooms were immaculately clean and the bathrooms were nice. We really liked the convenience of the bus stops outside, and the location on the beach with the lovely lido too - fantastic spot. And the staff we met were truly lovely, friendly people (the blonde woman who worked at breakfast and at the bar was fab!). Breakfast was excellent with plenty of hot and cold options. My family also got good use of the small heated pool. Beds were comfy too. The one thing that upset me was on our last full day. We went out in the morning and came back to our rooms around 3pm. The door to my room was kept ajar slightly by a cleaning cloth wedging it open - I assume that a cleaner meant to come back to finish the room. However, they didn't, and basically left my room unlocked and open for god knows how long. Nothing was taken, but it really was upsetting and worrying - a careless thing for a cleaner to do. The front desk staff could only say sorry and said they would tell the head of housekeeping. It dented the impression of what was otherwise a perfect stay, and I have to believe it was a one-off situation.
Stayed 3 nights in Aug 2023

8/10 Good

GMCARTER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
break
Stayed 3 nights in Aug 2023

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with this choice of hotel, the staff were friendly and helpful, it was clean, there was a good breakfast selection and whilst there was a good choice of food on the menu the bistro menu had about 8 main choices and kids 5-6 choices, the main dining area had 3 starter, main & dessert choices but only ate there once as the choices weren't always our liking. The pool was small and water chilly, although it suggested a heated pool. It was opposite a nice clean and lifeguarded beach / natural lido. Overall a great holiday and would choose to stay there again.
Stayed 9 nights in Aug 2023

10/10 Excellent

M.RICHARDSON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff
Stayed 1 night in Aug 2023

10/10 Excellent

Alan James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with first class professional staff, particularly the restaurant staff.
Stayed 5 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel
Good hotel with excellent staff. We had dinner one night, and food was lovely. Only problem we had was no hot water on our first morning, unable to have a hot shower, which was far from ideal. Was fixed during the day.
Stayed 3 nights in Aug 2023

10/10 Excellent

Alaster

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, lovely hotel, would stay again, food was beautiful especially the Roast Dinner
Stayed 3 nights in Aug 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

10/10 Excellent

Eileen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Great stay, lovely room, friendly helpful staff and a good location.
Stayed 2 nights in Jul 2023

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities
Lovely hotel, friendly helpful staff.Family friendly, great breakfast. Good location for beach and shops.
Stayed 3 nights in Jul 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A Quality Hotel with Lots of Character and History attachment too ..Very Polite and Helpful Staff ..Lovely Food Comfortable Surroundings..Good Bus Service too
Stayed 4 nights in Jul 2023