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Stafford Hotel

3.0 star property
3-star hotel near Port of Jersey

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January 2025

Photo gallery for Stafford Hotel

Outdoor pool
Exterior
Iron/ironing board, free cribs/infant beds, free WiFi, wheelchair access
Lobby
Restaurant

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Room service

Explore the area

Map
Kensington Place, St. Helier, Channel Islands, JE23PA
  • The Georgian House
    4 min walk
  • Jersey Opera House
    4 min walk
  • St. Helier Town Hall
    6 min walk
  • Jersey (JER)
    14 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Iron/ironing board, free cribs/infant beds, free WiFi, wheelchair access

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the area

St. Helier

Seaside stay .You'll be steps from Jersey Opera House and a 5-minute walk from The Georgian House. St Aubin's Bay and St. Helier Town Hall are also within half a mile (1 km).

What's nearby

  • St. Helier Town Hall - 6 min walk
  • King Street - 7 min walk
  • St. Helier Central Market - 11 min walk
  • Port of Jersey - 12 min walk
  • Elizabeth Castle - 14 min walk

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Cargo - ‬10 min walk
  • ‪The Adelphi Lounge - ‬4 min walk
  • ‪Bella Italia - ‬6 min walk
  • ‪spice of life - ‬7 min walk
  • ‪Mange Tout - Sand St - ‬7 min walk

About this property

Stafford Hotel

3-star hotel near Port of Jersey
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have WiFi and wired Internet for a fee.

An outdoor pool, gift shops/newsstands, and tour/ticket assistance are also featured at Stafford Hotel. Parking is available for a fee.

This 3-star St. Helier hotel is smoke free.

  • 72 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Stafford Hotel offers 72 accommodations with coffee/tea makers and hair dryers. This St. Helier hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

Languages

English, French, Portuguese, Romanian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Free full breakfast available daily 8 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility

Room amenities

Entertainment

  • TV

Bedroom

  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 1 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between September 27 and December 31.

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Stafford Hotel St. Helier
Stafford St. Helier
The Stafford Hotel
Stafford Hotel Hotel
Stafford Hotel St. Helier
Stafford Hotel Hotel St. Helier

Stafford Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 55 out of 358 reviews" "
Rating 8 - Good. 178 out of 358 reviews" "
Rating 6 - Okay. 80 out of 358 reviews" "
Rating 4 - Poor. 30 out of 358 reviews" "
Rating 2 - Terrible. 15 out of 358 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Great Location, friendly staff
Great location, mid range hotel within walking distance of everything. Parts of hotel getting a bit worn is it only opens for peak season. Staff friendly, breakfast good (buffet) with plenty of choice
Stayed 1 night in Sep 2021

2/10 Terrible

Rob

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very sad hotel, in need of complete redecoration and modernisation. the bar never opened and wallpaer was hanging off. Rumour has it that it will be closed soon and converted into apartments.
Stayed 7 nights in Sep 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. I told them in advance that I was traveling with a bicycle and wanted a safe place to leave it. I was allowed to store it in my room which helped me to keep it safe on my trip. They even gave me a ground floor room which was very helpful with my bike and heavy luggage.
Stayed 7 nights in Aug 2021

6/10 Okay

H G

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The beds and pillows were old/beyond their reasonable life/incredibly uncomfortable The baggage store was left unlocked both times we tried to use it The breakfast was amazing, with staff who were very jolly and went out of their way to help The hotel is very near the bus station, beaches and town centre
Stayed 2 nights in Aug 2021

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fantastic. Rooms clean and spacious. Doesn't do evening meals which made it difficult as most other places were full beyond capacity
Stayed 3 nights in Aug 2021

2/10 Terrible

james

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2021

4/10 Poor

Peter

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Never again
Paid for breakfast but they would not honour my booking. Tired grubby premises that is really just a block of poor rooms. Food, bar and pool are all down the road at another hotel. The two stars rating at the front door seems overly generous.
Stayed 5 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

4/10 Poor

john

Disliked: Cleanliness, staff & service
left hungry
Booked this hotel with breakfast. Hotel informed me that Hotels.com had booked room only . So, as a customer showing the hotel confirmation of my booking which included breakfast they refused to honour this, it was left up to me to try and sort it out . Thee days into my holiday I gave in, still not getting anywhere with hotels.com or the Stafford. The only way for us to get breakfast was to pay the Stafford £20, we went elsewhere. So the Stafford and hotels.com don't give a **** about customer care. Hotel is also quite grubby took them 4 days to get room cleaned after asking. Room sadly in need of update . lots of stains and mould on ceiling, however bed was fine clean and comfortable.
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value - Good Location Close to the hospital buffet breakfast good You get a bit more than yo pay for
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property front is only feet away from busy side street. Our room was over reception and therefore overlooked the street. Property smelt of cigarettes in reception and lounge areas. Room shabby, holes in wall from previous fixings, stains on wallpaper and carpet. WiFi very poor in bedroom. TV only showed 3 channels, screen very small, picture rolled. Noise from traffic and local bars kept us awake, until after 2am at weekend, language foul, traffic fumes in our room and also some cigarette fumes. Drunk asleep in doorway opposite one morning.
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Rooms were clean and towels changed daily. Breaksfast was very good but rooms could do wh an update
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Basic and dated but good value for money rooms were clen
Stayed 3 nights in Sep 2019

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff clean and good location plus great breakfast
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
It had old world charm and the bed was comfortable so able to get a good night’s sleep. The pillows though were a bit lumpy. The room was serviced each day with fresh towels and was clean. It was old and the carpet and curtains are quite worn. As we spent our time out in Jersey It was more important that the the room was clean, bed comfortable and the cost reasonable, which it was.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Hotel clean, breakfast good. Staff and Button lovely. Could do with freshening up with decorations and carpets in particular
Stayed 5 nights in Sep 2019

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Nick

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is desperately in need of a complete facelift. I was shocked to see parts of the ceiling on the corridor with a leak and water damage. The room was from the 1980’s, the bathroom tatty and only 4 channels on the TV. This hotel has seen no investment for 30 years! The staff on the other hand were helpful and the room was as clean as it could be for it’s obvious age.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positioning of property closeness to sea and walking distance into town.
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Aug 2019

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2019

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service
Very good staff but hotel is in need of refurbishment particularly bedrooms and en suite It is very clean
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019