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Surestay Plus By Best Western St. James Donaldsonville

2.5 star property
Enjoy the free parking at this St James hotel

Choose dates to view prices

Photo gallery for Surestay Plus By Best Western St. James Donaldsonville

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
10441 Highway 70, St James, LA, 70086-7675
  • Louisiana Square
    ‪6 min drive‬
  • River Road African American Museum
    ‪6 min drive‬
  • Houmas Plantation & Donaldsonville
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

St James

In St James .You'll be within 2 miles (3 km) of Mississippi River and 6 miles (10 km) of Louisiana Square with a stay here. Donaldsonville Historic District and River Road African American Museum are also within 6 miles (10 km).

What's nearby

  • River Road African American Museum - 6 min drive
  • Houmas Plantation & Donaldsonville - 8 min drive
  • The Cajun Village - 10 min drive
  • Tanger Outlets - 15 min drive
  • Lamar Dixon Expo Center - 17 min drive

Restaurants

  • ‪Lee's Chinese Inn - ‬7 min drive
  • ‪McDonald's - ‬10 min drive
  • ‪Hymel's Seafood Restaurant - ‬9 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪The Turtle Bar - ‬9 min drive

About this property

Surestay Plus By Best Western St. James Donaldsonville

Enjoy the free parking at this St James hotel
Public spaces have free WiFi and wired Internet. There's an onsite business center. The business-friendly Surestay Plus By Best Western St. James Donaldsonville also features a vending machine, a picnic area, and an ATM. Self parking is free. A complete renovation of Surestay Plus By Best Western St. James Donaldsonville was completed in October 2023.

This St James hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 3 levels
  • Built in 2005
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
Surestay Plus By Best Western St. James Donaldsonville offers 61 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with king sofa beds. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include bathtubs.

This St James hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free rollaway/extra beds
  • Sofa bed
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–9:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 42
  • High pile carpet in room
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch LED TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds
  • Heating
  • King sofa bed
  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Property Registration Number 103101189

Property is also known as

Surestay Plus By Best Western St. James Donaldsonville Hotel
Surestay Plus By Best Western St. James Donaldsonville St James

Surestay Plus By Best Western St. James Donaldsonville Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 36 reviews
Rating 8 - Good. 11 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 3 out of 36 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Liane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a decent stay but they didn’t have bath towels in the bathroom. Had to dry off with a hand towel.
Stayed 1 night in Nov 2024

10/10 Excellent

Cleiver Alexander

Stayed 1 night in Nov 2024

8/10 Good

Claribel

Stayed 4 nights in Nov 2024

8/10 Good

Janet

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Jin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean environment, breakfast is reasonable. Service is professional.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, but no amenities.
The room was clean and comfortable. There were no towels, extra toilet paper or Kleenex in the room. Had to go to front desk for these items. Bath items were sample size. Breakfast had limited items. Waffles were good. Went downstairs at 7:30 a.m. and there were not a lot of options available.
Stayed 1 night in Oct 2024

6/10 Okay

Johan

Business traveller
Liked: Cleanliness, staff & service, amenities
Need a little help with staff and in the breakfast room the container for the milk smells weird also no orange juice in the machine
Stayed 7 nights in Oct 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was especially friendly. Room was very clean and looked recently renovated. TV had a ton of cable channels kind of like what you have at home. Only negative I can think of is water pressure is a bit weak. They offer complimentary hot breakfast, but I didn’t make it each morning. Keep up the nice work.
Stayed 2 nights in Oct 2024

8/10 Good

Isaias

Stayed 7 nights in Aug 2024

10/10 Excellent

Herbert

Stayed 1 night in Jul 2024

8/10 Good

Isaias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Emma

Stayed 3 nights in Jul 2024

8/10 Good

Glofer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice and place is quiet
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

xylan

Stayed 1 night in May 2024

10/10 Excellent

Luevaller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service experience.
Stayed 3 nights in May 2024

6/10 Okay

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Conner

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Lemonica

Disliked: Cleanliness
Stayed 1 night in May 2024

2/10 Terrible

Cynthia, lafayette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was dirty , mold on shower curtains , dead bugs on floor, finger prints from previous tenants, elevator smelled like vomit
Stayed 2 nights in Apr 2024

4/10 Poor

Aydan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff welcomed guests with un sanitary bedding, clean sheets were asked for and not received. Visible dirt/ hair on pillows and in sheets. Room service was not complete and damp towels were given out, more than 1 towel could not be given out due to laundry not being done during the day.

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Smelled like dog poop going into hotel
Stayed 2 nights in Apr 2024

8/10 Good

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right off of frontage rd. Easy access to all of the plantations. Hotel was quite, beds were comfortable and staff were friendly. Lots of petri chemical plants along the Mississippi. Lots of petro workers stay there and we always felt safe. Breakfast was the biggest disappointment. Continental at best with cold powdered eggs and cold sausage that was microwaved. Not many restaurants near by. Would stay here again for the convenience, but would skip the breakfast.
Stayed 3 nights in Mar 2024