10/10 Excellent
Robert
25 Sep 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing 4 nights and we were treated with respect and courtesy through out the whole stay.
My wife has allergies to many different foods and we stopped by the Bar on the 5th floor for evening desert and a night cap. When my wife went to order a desert there was only desert with peanuts left so we ended up leaving. We went back the next day the same waiter who waited on us the night before went downstairs brought her up some cheesecake with Blueberries and it made her night that he went out of his way. Every night we went back and the waiter went down and got her something without nuts (cheesecake once again). Just the fact that he was willing to help and had an amazing attitude was incredible.
We also used the concierge for service and he pointed out some great adventures which we followed to a tee and was very pleased. The same concierge was able to find us a driver and car to go to Gozo and spend the day with him and really see Gozo in its entirety.
The breakfast staff was also amazing it was nice to be treated so well.
Thank you for our stay!
Robert
Stayed 4 nights in Sep 2024