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Comfort Inn St. Louis - Westport Event Center

3.0 star property
Hotel near Westport Plaza, connected to the convention center in Maryland Heights

Choose dates to view prices

Photo gallery for Comfort Inn St. Louis - Westport Event Center

Lobby
Seasonal outdoor pool
Exterior
Lobby
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
12031 Lackland Rd, Maryland Heights, MO, 63146
  • Westport Plaza
    ‪11 min walk‬
  • Hollywood Casino Amphitheatre
    ‪9 min drive‬
  • Ameristar Casino St. Charles
    ‪12 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

Business Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Maryland Heights

City center stay.A stay at this hotel places you within half a mile (1 km) of Westport Plaza and 6 miles (10 km) of Mercy Olive Mason MOB. Missouri Baptist Medical Center and MoBap Hospital are also within 6 miles (10 km).

What's nearby

  • Westport Plaza - 11 min walk - 0.9 km
  • Hollywood Casino Amphitheatre - 9 min drive - 9.1 km
  • Hollywood Casino - 11 min drive - 10.2 km
  • Family Arena - 12 min drive - 14.3 km
  • Ameristar Casino St. Charles - 12 min drive - 13.2 km

Getting around

  • Lambert East Terminal Station - 19 min drive
  • Kirkwood Station - 21 min drive
  • St. Louis Lambert Intl. Airport (STL) - 16 min drive

Restaurants

  • ‪Westport Plaza - ‬14 min walk
  • ‪St Louis Bread Company - ‬16 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬4 min drive
  • ‪Trainwreck Saloon Westport - ‬14 min walk

About this property

Comfort Inn St. Louis - Westport Event Center

Hotel near Westport Plaza, connected to the convention center in Maryland Heights
Comfort Inn St. Louis - Westport Event Center offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Comfort Inn St. Louis - Westport Event Center. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this Maryland Heights hotel.

  • 170 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Comfort Inn St. Louis - Westport Event Center offers 170 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Portable hoist available
  • Raised toilet seat (28 inches high)
  • Roll-in shower (36 inches wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Hotel Westport
Comfort Inn Westport
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Comfort Inn St Louis Westport Hotel Maryland Heights
Comfort Inn St Louis Westport Hotel
Comfort Inn St Louis Westport Maryland Heights
Comfort Inn St Louis Westport

Comfort Inn St. Louis - Westport Event Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 275 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 194 out of 1002 reviews
Rating 4 - Poor. 134 out of 1002 reviews
Rating 2 - Terrible. 105 out of 1002 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 5 nights in Dec 2024

10/10 Excellent

John

Stayed 8 nights in Dec 2024

6/10 Okay

Shonte

Disliked: Amenities, property conditions & facilities
Check in was a breeze! No issues. The property is a bit dated and could use some updates, but it was clean. When I arrived, there were several people loitering outside the hotel which caused concern for my safety. However, I slept through the night with no issues. I likely will not stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

Chris

Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Dec 2024

8/10 Good

Kara

Business traveller
Liked: Staff & service
Customer Service was great! Rooms could definitely use some upgrading. Beds were really stiff, shower head leaked. The plus in the bathroom was really wore out, couldn’t plug in anything. Breakfast was average.
Stayed 3 nights in Dec 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid like the plague.
Don't fall for the occasional good review. My guess is those are paid. This hotel was awful. The service was awful. The condition of everything was awful. We had to change rooms in the middle of the night because things didn't work on our room. The staff was rude at all times. Parking was horrible. This is absolutely the worst place to stay in St Louis. Not sure if I'm being clear here avoid this place like it is covered in covid. I have never in my life met rooter staff members that I met at this place. And as much as I hate to throw it up I feel like my race played a part in my treatment. Never again will I disregard two or three bad reviews thinking those are outliers. The bad ones are the ones that are real.
Stayed 2 nights in Nov 2024

6/10 Okay

Doug

Liked: Cleanliness
Disliked: Staff & service, room comfort
I liked the room and it was pretty clean, but there were three problems that really made my stay less enjoyable than it could have been. First, the TV remote didn't work right. After a lot of trial and error I figured out the power button turned the channel up, the mute button turned the channel down. The volume up turned the volume up. To turn the volume down or turn the TV off, you had to find the hidden button on the TV itself and hold to bring up a menu, then figure out how to work the menu. Second, didn't get my wake up call. I was in town for a medical visit and having trouble getting up anyway, so without the wakeup call I slept thru breakfast. Finally, there was hot water in the sink, but none in the shower.
Stayed 1 night in Nov 2024

8/10 Good

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay for five days.
It was not a good stay. We asked for housekeeping to change our linen. It was never changed. We had to ask them to empty the trash. The carpet and walls were dirty. We got locked out on the last night. I was frightened going out to my car because people were smoking marijuana each time we went outside. We will never stay at that hotel again. You can use the name Mary on the review. I would rather my real name not be used because I am on Social Media. Jean Collins Turner
Stayed 5 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

stephanie

Travelled with family
Disliked: Property conditions & facilities, room comfort
Very dirty,trash in the hallways. Carpets were dirty and nasty.
Stayed 1 night in Nov 2024

10/10 Excellent

Ebony

Travelled with family and small children
Liked: Amenities
It was cool I just wish they had a indoor pool but overall I loved my stay.. thank you so much for everything
Stayed 3 nights in Nov 2024

10/10 Excellent

Cheryl, Perry

Stayed 1 night in Sep 2024

2/10 Terrible

Yossef

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cheap and we know why now we ask for queen beds we got two twins the remote didn’t work to the TV spider webs all in the room like Halloween decorations 😂😂 broken window with tape across it and people were in the halls knocking on doors and run in the photos most definitely don’t match up to the hotel those photos must have been from 10 years ago we thought we were at the wrong hotel for a second
Stayed 1 night in Oct 2024

2/10 Terrible

Jamal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Joshua

Liked: Staff & service
It was a nice place only complaint I would have when pulling up the sign that tells you were to go when checking in the view of it is impaired by a bush.
Stayed 1 night in Sep 2024

6/10 Okay

Sandy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed for one day. We checked in at 130pm - 2:00pm and when we checked in the room didn’t have electric you could see all the damage also seen the leaks not to mention there was mold on both ac units. We went to a concert came back around 11:30pm And there was Al kinds of people outside partying drinking and making us feel very uncomfortable to the point we were scared to honestly sleep the whole place smelled like weed.
2nd room the wall was cracked
The ceiling was cracked
Mold in the corner
Water leak
Stayed 1 night in Sep 2024

4/10 Poor

Jamie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jorge

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel smells really bad and everything really old no room service.
Stayed 2 nights in Sep 2024

8/10 Good

Douglas

Travelled with group
Liked: Amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 3 nights in Sep 2024

6/10 Okay

Suraj

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

DannyRRR

Disliked: Cleanliness, property conditions & facilities
The web pictured are not same hotel
The place was very unclean all halls smelled like urine
Stayed 2 nights in Sep 2024

6/10 Okay

Tyrone, Valicro

Business traveller
Disliked: Property conditions & facilities
Very damp smelly in the hallway
Stayed 3 nights in Sep 2024