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MainStay Suites St. Louis - Galleria

2.5 star property
Hotel near Saint Louis Galleria Mall in Richmond Heights

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Photo gallery for MainStay Suites St. Louis - Galleria

Standard Room, 1 King Bed with Sofa bed, Non Smoking
Outdoor pool
Exterior
Room, 1 Queen Bed with Sofa bed, Non Smoking
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Parking included
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
8011 Galleria Parkway, Richmond Heights, MO, 63117
  • Saint Louis Galleria Mall
    ‪8 min walk‬
  • Washington University in St. Louis
    ‪6 min drive‬
  • St. Louis Zoo
    ‪7 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Room, 1 Queen Bed with Sofa bed, Non Smoking

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the area

Richmond Heights

Heart of Richmond Heights.At this Richmond Heights hotel, you'll be within half a mile (1 km) of Saint Louis Galleria Mall and 3 miles (5 km) of Forest Park. Also, Washington University in St. Louis is within 3 miles (5 km) and St. Louis Zoo is within 6 miles (10 km).

What's nearby

  • Saint Louis Galleria Mall - 8 min walk - 0.7 km
  • Forest Park - 4 min drive - 4.4 km
  • Washington University in St. Louis - 6 min drive - 5.4 km
  • St. Louis Zoo - 7 min drive - 5.8 km
  • Enterprise Center - 11 min drive - 13.8 km

Getting around

  • Richmond Heights Station - 2 min walk
  • St. Louis Gateway Station - 12 min drive
  • St. Louis Lambert Intl. Airport (STL) - 12 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Mai Lee - ‬3 min drive
  • ‪St Louis Bread Co. - ‬3 min drive

About this property

MainStay Suites St. Louis - Galleria

Hotel near Saint Louis Galleria Mall in Richmond Heights
MainStay Suites St. Louis - Galleria offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. The business-friendly MainStay Suites St. Louis - Galleria also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This Richmond Heights hotel is smoke free.

  • 152 guestrooms or units
  • 2 levels
  • 19 buildings
  • Built in 1986
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
MainStay Suites St. Louis - Galleria offers 152 accommodations, which are accessible via exterior corridors and feature video-game consoles and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond Heights hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Languages

English, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Basketball
  • Gym
  • Outdoor pool
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

MainStay Suites St. Louis - Galleria Hotel
Residence Inn by Marriott St. Louis Galleria
MainStay Suites St. Louis - Galleria Richmond Heights
MainStay Suites St. Louis - Galleria Hotel Richmond Heights

MainStay Suites St. Louis - Galleria Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 290 out of 723 reviews
Rating 8 - Good. 193 out of 723 reviews
Rating 6 - Okay. 105 out of 723 reviews
Rating 4 - Poor. 60 out of 723 reviews
Rating 2 - Terrible. 75 out of 723 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Tracy

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, quiet at night, like having kitchen, clean room. However there were several things needing improvement. Power outlets were all loose, light bulbs missing in room, no paper towels provided in kitchen, cleaning solutions were so strong on floors it was hard to air out, too much detergent in sheets...not good for allergies. Smoking allowed on property..it was yuck to step outside into a pile of cigarette butts from another guest.

6/10 Okay

Tracy

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, quiet, but many negatives. Lights missing or dim in room and too dim in bathroom to see well. No coffee maker in room. Smoking is not banned on property..had to wake up and leave and step over cigarette butts from other guest. Power outlets all loose in room…we’d plug things in and they fell out. Way too strong cleaner used in bathroom and sheets smelled awful from some strong detergent. Phone to call front desk was broke. Will not stay here again.

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Chimere

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The front lobby door was locked and nobody was at the reception desk when we arrived at 5:30 pm. There was another couple waiting and ringing the bell to get in. The front desk clerk finally let us in after we waited a good 5-10 minutes in the vestibule. He didn’t apologize for making us wait and the smell of marijuana was in the air. I won’t stay here again
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Stayed 1 night in Dec 2024

10/10 Excellent

Carol, WILLOW SPRINGS

Travelled with family and small children, Business traveller
Nice people in office
Stayed 1 night in Oct 2024

6/10 Okay

Roxann

Liked the kitchen , bed was comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Property was great. Clean quiet and felt like a home. After a month traveling with my son this was a breath of fresh air. I only put staff and service low because the check in guy wasnon a call in his ear the entire time i was checking in. Barely said a word to me and rattled off some directions to the building i was to be in. Got lost but figured it out. There was no bedding on the hidabed.and no coffee pot and no answer at the desk when i called to get those things.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closet thing to being like home
Stayed 1 night in Nov 2024

2/10 Terrible

Katherine

Disliked: Cleanliness
The property states it has a fully equipped kitchen, but there were only two plates (in dishwasher), 2 knives but no other tableware, no drinking glasses or cups, no coffee cups, no hair dryer. Outside the room in the open walkway was a pile of were linens that had been stripped from a room and a number of bags of garbage; around the corner of the walkway but also in public view wads another bag of spilled garbage. The room itself was clean and the bed well made, but the overall impression was poor. Would not stay there again.
Stayed 1 night in Oct 2024

2/10 Terrible

Shakirah

Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
ok
it appears to be under some construction or renovation. our room was generally ok, but there were problems with peeling paint in the shower. it was terribly noisy throughout the night from other "guests?"
Stayed 2 nights in Oct 2024

2/10 Terrible

Tavion

Stayed 1 night in Sep 2024

6/10 Okay

Teresa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
There was no trash bags no toilet paper and they was doing construction the swimming pool is never open for 200.00
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Penny

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is under renovation. The rooms are fine. But The shower is tiny. The bed is hard. And they put a kids party directly upstairs from me. But the parking is convenient and the rooms are pretty big. I'm on the fence about it.
Stayed 4 nights in Aug 2024

10/10 Excellent

charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
visiting St Louis...
Great room with kitchen, fridg. dishwasher, very clean, and handy access to everything...
Stayed 2 nights in Aug 2024

8/10 Good

Rex, St. Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Other than noise from neighbors last night it was good stay
Stayed 3 nights in Aug 2024

4/10 Poor

Emma

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Broken shower head, floors were sticky and stained, creaky bed, poor lighting. First thing we see when we pull up to our room is people partying in the parking lot. Would not stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shaunte

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station!
Stayed 2 nights in Aug 2024

10/10 Excellent

Monica

Stayed 1 night in Jul 2024