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Crystal Hotel

4.0 star property
4-star luxury hotel near Lake St. Moritz

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Photo gallery for Crystal Hotel

Bernina Suite
Junior Suite
Exterior
Exterior
Piano bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Gym
  • Parking available

Explore the area

Map
Via Traunter Plazzas 1, St. Moritz, GR, 7500
  • Lake St. Moritz
    ‪8 min walk‬
  • Signalbahn
    ‪3 min drive‬
  • Signal Gondola
    ‪3 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 160 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Piz Nair Suite

Piz Nair Suite

Piz Nair Suite

  • 54 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed

Classic Single Room, 1 Single Bed

  • 16.0 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, free WiFi

Superior Double Room

  • 24.0 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Bernina Suite

Bernina Suite

Bernina Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

About the area

St. Moritz

Heart of St. Moritz.You'll be within half a mile (1 km) of Lake St. Moritz and 2 miles (3 km) of San Karl St. Moritz-Bad Church with a stay here. Signalbahn and Corviglia Ski Resort are also within 3 miles (5 km).

What's nearby

  • St. Moritz Leaning Tower - 4 min walk - 0.4 km
  • Lake St. Moritz - 8 min walk - 0.7 km
  • San Karl St. Moritz-Bad Church - 15 min walk - 1.3 km
  • Signalbahn - 3 min drive - 1.9 km
  • Signal Gondola - 3 min drive - 1.9 km

Getting around

  • St. Moritz Station - 9 min walk

Restaurants

  • ‪Restaurant Hauser - ‬2 min walk
  • ‪Conditorei Hanselmann - ‬1 min walk
  • ‪Balthazar St. Moritz - ‬2 min walk
  • ‪The St. Moritz Sky Bar - ‬2 min walk
  • ‪Hato - ‬2 min walk

About this property

Crystal Hotel

4-star luxury hotel near Lake St. Moritz
Crystal Hotel offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served.

Event space at this hotel measures 2034 square feet (189 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Crystal Hotel. A train station pick-up service and a train station drop-off service are free. For a fee, parking is available.

This 4-star St. Moritz hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 7 levels
  • 2034 sq ft of conference space
  • 189 sq m of conference space
  • Built in 1962
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crystal Hotel offers 74 accommodations with minibars and safes. Digital television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This St. Moritz hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

CRYSTAL WELLFIT has 2 treatment rooms. Services include deep-tissue massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Italian

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 9:00 PM
  • Ski shuttle nearby
  • Valet parking on site (CHF 30 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Ice skating
  • Pilates classes
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • HDTV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per accommodation, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per day.
  • Cribs (infant beds) are available for CHF 50.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.45 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CHF 30.00 per day (in/out privileges)
  • Pet fee: CHF 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 50.0 per day
  • Rollaway bed fee: CHF 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Crystal Hotel St. Moritz
Crystal St. Moritz
Crystal Hotel Hotel
Crystal Hotel St. Moritz
Crystal Hotel Hotel St. Moritz

Crystal Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 335 out of 534 reviews
Rating 8 - Good. 160 out of 534 reviews
Rating 6 - Okay. 29 out of 534 reviews
Rating 4 - Poor. 8 out of 534 reviews
Rating 2 - Terrible. 2 out of 534 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

govind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

MIRELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely we gonna book again this hotel when we coming back in this amazing place
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
All staff were helpful from front desk to restaurant for dinner and breakfast. Even a lift to local train station
Stayed 1 night in Oct 2024

10/10 Excellent

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy hotel

Right in the middle of town. Classy hotel. Excellent hotel. A bit expensive though.
Stayed 1 night in Sep 2024

10/10 Excellent

Chen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my two-week trip in Switzerland, I had lived in quite a few hotels. This one is of the best quality and value for a 4-star hotel. There's restaurant downstairs, which adds to the convenience. It is located at the center of the town. It provides free transfer to the train station.
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Not there long enough to comment. However the ride to and from the train station provided by the hotel was great and the free minibar was a plus.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very helpful staff, free shuttle is great. Good breakfast and free city card for transport. Room very comfortable but does not have a kettle for hot drinks.
Stayed 2 nights in Oct 2024

10/10 Excellent

D H

Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive but wonderful

An amazing stay at this hotel. We had a suite which was huge and very comfortable. Food in the on-site restaurant was top notch. The only thing missing was great weather. Maybe next time 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and knowledgeable staff. Delicious food. Very convenient location to the gandola and short walk to the lake.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 1 night in Jun 2024

10/10 Excellent

Carla McIntosh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central area, walkable with quite a few restaurant and shopping options. The highlight for me was the staff - we received excellent service. Do make use of the spa, it is lovely.
Stayed 1 night in Aug 2024

10/10 Excellent

ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service right in the middle of St Moritz. Convenient to everything. Highly recommended.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay. Great breakfast too!
Stayed 1 night in Jul 2024

10/10 Excellent

Lori Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
St. Moritz was lovely and everyone at the Crystal hotel was delightfully helpful. They will even transport you from the train - although we did not know this until we had already hoofed it up the hill with our bags. The breakfast was also a nice way to start our adventures each day.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stanley

Travelled with family
Great Staff great property We loved our suite We will stay there again
Stayed 3 nights in Jul 2024

10/10 Excellent

Yogendra Reddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, I would recommend
Stayed 3 nights in Jun 2024

10/10 Excellent

Margo, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at the front desk - we felt welcome from the first moment. Convenient free shuttle to the train station was very much appreciated.
Stayed 1 night in Jun 2024

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Nice hotel. Couldn’t figure out how to adjust the air conditioning. It was warm in the room.
Stayed 1 night in Jun 2024

10/10 Excellent

olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with the great location and very spacious rooms. Highly recommended.

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Antoine, Bournemouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good hotel and nice staff
Stayed 7 nights in Mar 2024