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The Monterey Hotel, Sure Hotel Collection by Best Western

3.0 star property
3-star eco-certified hotel near Springfield Stadium

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Monterey Hotel, Sure Hotel Collection by Best Western

Reception
Terrace/patio
Exterior
Free cribs/infant beds, free WiFi, bed sheets
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
St Saviours Road, St. Saviour, JE2 7LA
  • Springfield Stadium
    3 min walk
  • Jersey St. Saviour's Church
    10 min walk
  • St. Helier Central Market
    13 min walk
  • Jersey (JER)
    19 min drive

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed (Converts to 2 Twin Beds)

Free cribs/infant beds, free WiFi, bed sheets

Superior Room, 1 Double Bed (Converts to 2 Twin Beds)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Free cribs/infant beds, free WiFi, bed sheets

Superior Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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Exterior
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Pool
Parking included
Free WiFi
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4.4 out of 5, Excellent, (1004)
The price is CA $250
per night
CA $262 total
includes taxes & fees
14 Oct - 15 Oct
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About the area

St. Saviour

In suburbs.With a stay at this St. Saviour hotel, you'll be steps from Springfield Stadium and within a 10-minute walk of Jersey Arts Centre. Also, Jersey St. Saviour's Church is within half a mile (1 km) and Jersey Library is within 2 miles (3 km).

What's nearby

  • Jersey St. Saviour's Church - 10 min walk
  • St. Helier Central Market - 13 min walk
  • Jersey Museum & Art Gallery - 19 min walk
  • Port of Jersey - 3 min drive
  • St. Helier Beach - 8 min drive

Getting around

  • Jersey (JER) - 19 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Bean Around The World - ‬12 min walk
  • ‪CafeJac - ‬10 min walk
  • ‪St James Wine Bar - ‬10 min walk
  • ‪Krafty J's - ‬12 min walk

About this property

The Monterey Hotel, Sure Hotel Collection by Best Western

3-star eco-certified hotel near Springfield Stadium
The Monterey Hotel, Sure Hotel Collection by Best Western offers its guests a seasonal outdoor pool, an indoor pool, a spa tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-certified The Monterey Hotel, Sure Hotel Collection by Best Western. Free self parking is available.

This 3-star St. Saviour hotel is smoke free.

  • 73 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Monterey Hotel, Sure Hotel Collection by Best Western offers 73 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This St. Saviour hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: GBP 17.00 for adults and GBP 9.5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Bike parking
  • Fitness center
  • Indoor pool
  • Seasonal outdoor pool
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee

More

  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Deposit is payable by credit card and is due 7 days prior to check-in. The property will contact guests 7 days prior to arrival to collect payment.

Renovations and closures

The property is closed between January 2 and March 1.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.00 for adults and GBP 9.5 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Monterey Hotel St. Helier
Monterey St. Helier

The Monterey Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 153 out of 362 reviews" "
Rating 8 - Good. 164 out of 362 reviews" "
Rating 6 - Okay. 39 out of 362 reviews" "
Rating 4 - Poor. 4 out of 362 reviews" "
Rating 2 - Terrible. 2 out of 362 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
My travel to get here was fraught with issues. From the moment I walked in the door to the time I left, everything about the stay here was a treat. Excellent customer service, comfortable room, nice bar and restaurant.
Stayed 2 nights in May 2024

8/10 Good

Emmanuel

Stayed 1 night in Sep 2023

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel . Staff helpful and friendly.
Stayed 4 nights in Sep 2023

10/10 Excellent

Ian

Stayed 5 nights in Aug 2023

6/10 Okay

Simon

Stayed 3 nights in Jul 2023

4/10 Poor

andrew

Business traveller
Stayed 2 nights in Jun 2023

6/10 Okay

Soumya Kumble

Liked: Cleanliness
Stayed 3 nights in Jun 2023

10/10 Excellent

Catherine

Stayed 1 night in Apr 2023

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are friendly
Stayed 3 nights in Apr 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good for a 3 star
Some modern facilities a bit lacking - no plugs near the bed. TV too small for a very large room. Restaurant staff very attentive and lovely. Every body very pleasant and we would stay again.
Stayed 7 nights in Apr 2023

10/10 Excellent

Ben M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were exceptionally friendly, hotel was comfortable and quiet.
Stayed 1 night in Feb 2023

10/10 Excellent

Paul

Stayed 1 night in Oct 2022

8/10 Good

Catherine

Stayed 1 night in Sep 2022

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service
Great staff. Food was good but it is very noisy at night with the busy road with having to leave the windows open and having no air con was a problem for us. The fan provided doesn’t really do anything. Had a good stay but have booked a different hotel for next year as defo need air con to be able to sleep.
Stayed 7 nights in Aug 2022

10/10 Excellent

suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and Reception staff on arrival very helpful. The room was spacious, ideal for us as a family of 4 and facilities very good. Only downside was not being able to order from the bar menu , and not really knowing where we could go for dinner - as hotel is a 10-15 min from high street. But would still recommend :-)
Stayed 2 nights in Aug 2022

10/10 Excellent

Kesh

Stayed 3 nights in Aug 2022

10/10 Excellent

Michael James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The two pools were well maintained. Breakfast was very good. It would be better if the bedroom windows would open further to let more fresh air in.
Stayed 7 nights in Aug 2022

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly and helpful. The room was quiet and overlooked the pool. It was hot when we there so air-con would have made the stay perfect but we were given fans so that helped. There is a short walk to Millennium Park where there are shops and bars and only took us 20 mins to walk to the main shopping area and Liberation Square is just a little further on. We would definitely stay there again
Stayed 3 nights in Jul 2022

2/10 Terrible

Kim

Liked: Cleanliness
Disliked: Room comfort
Avoid....no air-conditioning!!!!!
Avoid during summer. NO AIR-CONDITIONING!!!!!!! Most uncomfortable night's sleep I have ever had. Even after changing rooms and being given a fan, sweated all through the night. Hotel was very expensive, so the least I would have expected was air-conditioning and a comfortable night's sleep. Staff in the morning were not interested at all and didn't even ask if we'd enjoyed our stay!!! I said to the lady on reception, in case she was interested, that we had had a very uncomfortable night's sleep. She told me to do a review on Trip Advisor!! I told her I definitely would!!! Over-priced meal in restaurant. Prawn cocktail tasted tainted of something (smoked salmon?) - it was simply awful!! Breaded chicken tough and almost inedible - I left half of it!! I am former airline crew who has stayed in hotels all over the world. This was the worst experience of a hotel stay. Very disappointed.
Stayed 1 night in Jul 2022

10/10 Excellent

Simon

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good food, friendly efficient staff, some bedrooms dated and in need of update but overall good accommodation.
Stayed 5 nights in May 2022

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nice room but far too hot even with heating off … was unable to open the windows. Breakfast was excellent.
Stayed 2 nights in Apr 2022

6/10 Okay

Kanchan

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Apr 2022

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and ready to help the food was great
Stayed 2 nights in Apr 2022