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Windward Passage Hotel

3.5 star property
3.5-star hotel near Magens Bay Beach

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Photo gallery for Windward Passage Hotel

View from property
Standard Room, 2 Double Beds
Exterior
Outdoor pool
Courtyard

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804
  • Blackbeard's Castle
    ‪14 min walk‬
  • Yacht Haven Grande Marina
    ‪3 min drive‬
  • Magens Bay Beach
    ‪6 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 2 Double Beds, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Charlotte Amalie

Close to airport.Your stay at this St. Thomas hotel places you within a 10-minute walk of Charlotte Amalie Harbor and Cathedral of St. Peter and St. Paul. Emancipation Garden and St. Thomas Synagogue are also within half a mile (1 km).

What's nearby

  • St. Thomas Synagogue - 10 min walk - 0.9 km
  • 99 Steps - 12 min walk - 1.0 km
  • Blackbeard's Castle - 14 min walk - 1.2 km
  • Yacht Haven Grande Marina - 3 min drive - 2.6 km
  • Magens Bay Beach - 6 min drive - 5.6 km

Getting around

  • Cyril E. King Airport (STT) - 9 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Green House Bar & Restaurant - ‬6 min walk
  • ‪Carnival Village - ‬12 min walk
  • ‪Virgilio's - ‬7 min walk
  • ‪French Quarter Bistro - ‬10 min walk

About this property

Windward Passage Hotel

3.5-star hotel near Magens Bay Beach
Windward Passage Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and 2 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at Windward Passage Hotel. Self parking is free.

  • 151 guestrooms or units
  • 3 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Windward Passage Hotel offers 151 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Languages

English, Spanish

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  • Free WiFi
3.7 out of 5, Good, 1,005 reviews
The price is CA $373
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includes taxes & fees
May 5 - May 6
Emerald Beach Resort

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

Property is also known as

Windward Hotel
Windward Passage Hotel
Windward Passage Hotel St. Thomas
Windward Passage St. Thomas
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Windward Passage
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Windward Passage Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 396 out of 1414 reviews
Rating 8 - Good. 365 out of 1414 reviews
Rating 6 - Okay. 278 out of 1414 reviews
Rating 4 - Poor. 201 out of 1414 reviews
Rating 2 - Terrible. 174 out of 1414 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Betsy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Quiet and clean. Older property but in a good location.
Stayed 3 nights in Mar 2025

4/10 Poor

RICHARD, Atlanta

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel has seen better days. It was mostly empty for the time that we stayed there. The room was clean but very simple and plain. The hotel staff were polite and helpful, but they gave me the impression that they had a job to do. If I needed help, they would respond but didn't seem to have a lot of energy. They had a restaurant, but it was closed most of the time. I loved the location because it was near the city and not far from the airport. If I went back to the island, I'd look for another place, but if it was the only one, I'd take it and try to negotiate the price.
Stayed 7 nights in Feb 2025

2/10 Terrible

Craig

Stayed 8 nights in Feb 2025

10/10 Excellent

Alberto

Stayed 1 night in Jan 2025

6/10 Okay

Brian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Under renovation, might be improving

It's pretty run down right now. They are currently renovating the lobby. The rooms are decent, but not great. Internet connectivity was spotty at best. Restaurant and bar isn't open every night and seems somewhat random about the nights it is closed. Neighborhood behind the hotel is a bit sketchy.
Stayed 10 nights in Jan 2025

10/10 Excellent

Shania

Stayed 1 night in Jan 2025

6/10 Okay

Olga

Disliked: Cleanliness, amenities, property conditions & facilities
I understand that the hotel has suffered from several hurricanes, however if management cannot find the resources to bring the hotel up to the standard it should be close, the staff in the dining room, hide from us on Sunday because they didn't want to serve us after 10:30 am, on Saturday they refuse to take my order because the cook turns off his stoves at 10:30 am, the hotel has a posted sign on the menu that breakfast is served till 11 am, I had to go to the front desk and asked for a manager, who was not available at any time. the staff though friendly at times had a nonchalant attitude about service, the front desk clerk stood with both hands on her hips in a defensive posture, as I spoke to her about the staff in the restaurant, the lobby area is under renovations, signage not clearly posted where the new check-in area was, I walked around the courtyard several times, before seeing a sign, parking lot is surrounded by several abandoned cars and buildings.
Stayed 3 nights in Jan 2025

2/10 Terrible

JOHN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Uselta

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
close to main road
Stayed 2 nights in Dec 2024

2/10 Terrible

Maidevis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful rooms, terrible location. The rooms are falling apart.
Stayed 4 nights in Jan 2025

4/10 Poor

Anita

Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Trudy

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Stuck in St. Thomas

Stayed 1 night in Jan 2025

2/10 Terrible

Kiara

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve NEVER stayed in anything like it before in my life! Infested with Water bugs, bathroom lights didn’t work at all. Toilet wouldn’t flush and the tub😩 Complained multiple times, was promised that they’ll switch me rooms from the day that I arrived but kept being told it was a full house. If it wasn’t for my sister staying there as well we would’ve had a bathroom to use during our stay for the times we were in the room.
Stayed 3 nights in Jan 2025

2/10 Terrible

Niketa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have my room and I paid for ocean view. Bath tubs was big brown stain toilet didn’t want to flush I wind never go back here
Stayed 3 nights in Jan 2025

8/10 Good

Kevin

Travelled with family and small children
The service was goo. The room was spacious and clean
Stayed 1 night in Jan 2025

8/10 Good

Quiet

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was nice. The did lose power for 3 hours but it was a decent stay
Stayed 2 nights in Jan 2025

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

book it

Great location, very nice hotel great price
Stayed 2 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Bjon

Disliked: Staff & service, property conditions & facilities
The housekeeper was modest, didnt touch any belongings
Stayed 2 nights in Jan 2025

2/10 Terrible

Ommariow

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Neidaliz

Stayed 1 night in Dec 2024

10/10 Excellent

Tarvis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very convenient, everything is walking distance. The rooms are clean and staff very friendly and helpful. I would recommend this property.
Stayed 3 nights in Jan 2025

2/10 Terrible

Rickardo

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I did not like nothing . It was the most uncomfortable experience i ever had. Electricity went out toilet run over fridge leaking. I would not recommend anybody to go there. I am just leaving with the biggest regret in my life.
Stayed 3 nights in Jan 2025

10/10 Excellent

christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tremelle

Stayed 2 nights in Dec 2024