4/10 Poor
Amy H.
1 Oct 2024
Liked: Cleanliness
Nice, rustic cottage, but…
I wasn’t pleased to arrive after many delays with flights and car rental to find that I couldn’t manage the lockbox, either one. Though I got a quick response when I called the number provided, there was an 11/2 wait to get into the property. I texted with someone several times, and it was finally suggested that perhaps the codes were reversed. Ultimately, they were, and after numerous tries, I finally did get in. It wasn’t easily managed though. Even though I was assured that someone was on their way to help me, they never arrived. I bought a few groceries on the way in so that I could heat up something after a long, long day. There was no microwave, and no directions on how to use the gas stove. I couldn’t get it to light. Thankfully, I had some crackers that I had bought in the airport! I bought creamer for coffee in the morning, because all VRBO‘s supply some kind of coffee or a coffee maker. Yes, there was a coffee maker, but no coffee. The woodstove was disconnected, and the thermostat didn’t work so there was no heat. It was a rainy, cold night. I tried to make the best of things by having a hot bath in the beautiful clawfoot bathtub, but the hot water only lasted for 10 minutes which translates to 4 inches of warm water in the tub. I am not happy, and no refunds have been offered to me, even after communicating my displeasure to the agency.
Amy H.
Stayed 1 night in Sep 2024