This hotel was really nice! The room was spacious and clean and the size of the bed was wonderful! I really loved the homemade biscuits that were left by the kettle, they were lovely and a nice homely touch! Checking in and out was nice and easy and the receptionist was friendly! My only gripes are that the ground floor room backed on to the kitchen, which meant it was a common occurrence to hear clattering of plates, shouting chefs and glass bottles being disposed of, which could be inconvenient to someone who spends more time in it than I did. It was also impossible to get dressed without shutting the curtains, due to the lack of nets at the window and door, and being on the ground floor meant people walked past/stood by the window a lot.
The main issue for me however, was that I wanted to bring my partner and dog with me with me after I’d booked it, and wanted to amend my booking so that this was possible, however the agent at Hotels.com told me that I had a single persons room booked and this wouldn’t be possible without paying an extra fee, although I knew I’d booked a pet-friendly, queen size bed! On arrival, I had the large queen-size bed that I knew I had booked originally and the room was large enough to have housed a dog too. This was frustrating and ruined our plans. It was unnecessary for me to have to attend on my own and I could have bought them along with me after all, but due to poor hosting I didn’t find that out until I arrived, and it was too late.