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Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

3.5 star property
Hotel perfectly located for exploring Stockton-on-Tees

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Lobby
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Bar (on property)
Property amenity
Interior

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot tub
  • Gym
  • Room service
  • Pool

Explore the area

Map
636 Yarm Road, Eaglescliffe, Stockton-on-Tees, England, TS16 0DH
  • Preston Park
    16 min walk
  • The Waiting Room
    7 min walk
  • Stockton-on-Tees Eaglescliffe Station
    8 min walk
  • Durham (MME-Teesside Intl.)
    14 min drive

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Property amenity

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

Stockton-on-Tees

City center stay.You'll find Butterfly World and Preston Park within 2 miles (3 km) of this hotel. Also, Ropner Park is within 3 miles (5 km) and Wild Animal Adventures is within 6 miles (10 km).

What's nearby

  • Preston Park - 16 min walk
  • Teesside University - 11 min drive
  • Middlesbrough Theatre - 12 min drive
  • University Hospital of North Tees - 12 min drive
  • Riverside Stadium - 13 min drive

Getting around

  • Stockton-on-Tees Eaglescliffe Station - 8 min walk
  • Durham (MME-Teesside Intl.) - 14 min drive

Restaurants

  • ‪Preston Park Cafe - ‬20 min walk
  • ‪The Eagle - ‬14 min walk
  • ‪Cena - ‬2 min drive
  • ‪Figaro Pizza - ‬14 min walk
  • ‪The Black Bull - ‬3 min drive

About this property

Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW

Hotel perfectly located for exploring Stockton-on-Tees
As a guest of Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Stockton-on-Tees hotel.

  • 55 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW offers 55 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily: GBP 9.00-11.00 for adults and GBP 9.00-11.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness classes
  • Bicycle rentals
  • Fitness center
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Fitness facilities
  • Laundry facilities
  • Sauna
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.00 to 11.00 for adults, and GBP 9.00 to 11.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property uses a grey water recycling system. Cashless payment methods are available for all transactions.

Property is also known as

Best Western Parkmore Hotel Leisure Club Stockton-on-tees
Best Western Parkmore Hotel Leisure Club
Best Western Parkmore Leisure Club Stockton-on-tees
Best Western Parkmore Hotel Leisure Club Stockton-on-Tees
Best Western Parkmore Hotel Leisure Club
Best Western Parkmore Leisure Club Stockton-on-Tees
Best Western Parkmore Leisure Club
Hotel Best Western Parkmore Hotel & Leisure Club
Best Western Parkmore Hotel & Leisure Club Stockton-on-Tees
Best Western PARKMORE HOTEL
Best Parkmore Leisure Club
Best Western Parkmore Hotel Leisure Club
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW Hotel

Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 114 out of 380 reviews" "
Rating 8 - Good. 140 out of 380 reviews" "
Rating 6 - Okay. 73 out of 380 reviews" "
Rating 4 - Poor. 37 out of 380 reviews" "
Rating 2 - Terrible. 16 out of 380 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Started by issuing us with the wrong room (not enough beds) then no towels. Everything appeared very dated and in need of some TLC. The bathroom extractor wasn’t working so there was water running down the walls after a shower (probably why the door and frame were delaminating). The pool had dirty tiles around the outside walls and many of the ceilings around the place were sagging and split. The evening staff were very slow with everything and had to go find them to be served a drink. Unfortunately - we also woke up in the night to hear scurrying in to roof! The young lady on reception appeared mortified when I told her to be fair. That said - the breakfast was very good! The place has potential to be very nice, but unfortunately not whilst we were there.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
I have stayed here on a number of occasions and normally no issues. Unfortunately during this visit I had two sleepless nights. There was questionable loud rumbling during both nights in the ceiling above my bed, however, when discussed with reception I was informed as there was a flat roof above my room it's was more than likely birds (trees also around the area) and due to the hotel being full they were unable to change my room. The sound really seemed to be coming from the plasterboard ceiling.
Stayed 2 nights in Sep 2024

8/10 Good

Charlotte

Stayed 1 night in Sep 2024

2/10 Terrible

Chloe

Disliked: Staff & service, property conditions & facilities
Avoid
Room 166 is next to a staff room with a non soft close door, you are able to hear everything going on all night and the door slams every time someone enters or leaves! The window opens out onto a smoking area so the room stinks and you’re unable to get any fresh air in the room. It’s awfully pokey and the bathroom was falling apart. At breakfast you arrive and may have to wait for a table to become free as it is a very small service. They took my order and I waited half an hour watching everyone else get their food before I asked where mine was and they had forgot to put the order through. I waited another 10 minutes and then was late for our meeting.
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Spa is amazing! Rooms are clean! Staff are very attentive. Spa is beautiful although could do with a little touch up in the steam room cracked tiles where you sit) but an amazing day/night.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Pamela

Liked: Amenities
Staff were very obliging, friendly and helpful. My room and bed was so comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kieran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rachel

Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff doing their best but more would have made a better experience. The staff were all struggling to cater to the wedding and not run the bar, spa, garden etc. It was much better than I expected. Lovely room and great spa
Stayed 1 night in Aug 2024

8/10 Good

Heena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Danny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the facility is dated but adequate staff polite and professional. My let down was Breakfast - as it was mid week staying local to work. The menu amazing the execution poor - waited nearly 25 min for 2 hard poached eggs on unbuttered toast with side if cold beans - we want to be up fed and out in the job - would stay agin but skip breakfast as i didnt enjoy or have the time after waiting.
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Comfy bed Lovely pool area
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Stayed 4 nights in Jul 2024

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, staff & service
Decent stay
Great hotel with a lovely spa, downstairs was very modern and clean but upstairs in the room was rather dated, small and dark. Didn't match the overall feel of the hotel. Some parts are worn and need updating/touching up. Staff were friendly and attentive. Gardens could do with a clean up too. Overall a nice stay with decent food, Ecspecially the breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Food fantastic Lovely place Dusty hallways and bedroom carpet could have done with a better hoover Room was really warm But weather was warm as well Gardens needed cutting But this was being done the morning we left
Stayed 1 night in Jul 2024

4/10 Poor

Christian

Business traveller
Disliked: Property conditions & facilities, room comfort
Fans ruin room 515
Room was dated and there were fans located outside the bedroom window which did not stop creating both vibration and noise for the whole night. Slept poorly and noise levels too high creating stressful situation rather than relaxing one
Stayed 1 night in Jul 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Really excellent staff, decent food. Room was on the small side but adequate.
Stayed 1 night in Jul 2024