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Stourport Manor Hotel

4.0 star property
4-star hotel near West Midland Safari Park

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Photo gallery for Stourport Manor Hotel

Property grounds
Interior
Breakfast, lunch and dinner served
Desk, iron/ironing board, free WiFi, bed sheets
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
35 Hartlebury Road, Stourport-on-Severn, England, DY13 9JA
  • Hartlebury Castle
    ‪3 min drive‬
  • Severn Valley Railway Kidderminster Station
    ‪6 min drive‬
  • West Midland Safari Park
    ‪8 min drive‬
  • Birmingham (BHX)
    ‪52 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

View from room

Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Bar (on property)

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  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
3.6 out of 5, Good, (1000)
The price is CA $153
per night
CA $184 total
includes taxes & fees
25 Mar - 26 Mar
Bromsgrove Hotel & Spa

About the area

Stourport-on-Severn

In Stourport-on-Severn .You'll find Hartlebury Castle and Danter's Treasure Island Amusement Park within 2 miles (3 km) of this hotel. Also, Whitlenge Garden Centre and Tea Rooms is within 3 miles (5 km) and West Midland Safari Park is within 6 miles (10 km).

What's nearby

  • Danter's Treasure Island Amusement Park - 3 min drive - 2.2 km
  • Hartlebury Castle - 3 min drive - 2.0 km
  • Severn Valley Railway Kidderminster Station - 6 min drive - 6.2 km
  • West Midland Safari Park - 8 min drive - 7.9 km
  • Bewdley Pines Golf Club - 9 min drive - 7.9 km

Getting around

  • Hartlebury Station - 8 min drive
  • Birmingham Airport (BHX) - 52 min drive

Restaurants

  • ‪The taphouse pub - ‬3 min drive
  • ‪The Hollybush - ‬2 min drive
  • ‪Brothers of Ale - ‬16 min walk
  • ‪The Old Beams - ‬4 min drive
  • ‪Brinton Arms - ‬4 min drive

About this property

Stourport Manor Hotel

4-star hotel near West Midland Safari Park
Stourport Manor Hotel offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at the business-friendly Stourport Manor Hotel. Self parking is free.

This 4-star Stourport-on-Severn hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 1890
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Stourport Manor Hotel offers 72 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stourport-on-Severn hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 14 for adults and GBP 8 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14 for adults and GBP 8 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Guests staying over the Christmas period should contact the property prior to arrival to make dining arrangements, as dining is limited over this time.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Birmingham Stourport Manor
Menzies Hotels Birmingham Stourport Manor Stourport-on-Severn
Stourport Birmingham
Hallmark Hotel Stourport Manor Stourport-on-Severn
Hallmark Hotel Stourport Manor
Hallmark Stourport Manor Stourport-on-Severn
Hallmark Stourport Manor

Stourport Manor Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 205 out of 708 reviews
Rating 8 - Good. 253 out of 708 reviews
Rating 6 - Okay. 139 out of 708 reviews
Rating 4 - Poor. 75 out of 708 reviews
Rating 2 - Terrible. 36 out of 708 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

M

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Dmitry

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

peter

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Tired hotel in the middle of nowhere felt like a care home
Stayed 1 night in Oct 2024

6/10 Okay

Natalie

Travelled with family and small children
Booked this hotel as was near west midland safari park - when we arrived there was a massive firework display/ music that wasn’t mentioned on the website when booking / had to move rooms because of the noise with our 1 year old - went to use the pool the next day, was so cold - the heater had not been switched on so we could only stay in 5 - 10 minutes but was still charged full price..
Stayed 1 night in Nov 2024

4/10 Poor

Scott

Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stay was comfortable. Service in restaurant and at the bar was extremely good. The girls were very professional and polite.
Stayed 2 nights in Oct 2024

4/10 Poor

Mathias

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
avoid, avoid, avoid
Booked this for 7 people, for 2 nights. Despite 2 phone calls and an email to advise of travelling as two families, with 1 dog each - one dog to go into each room we booked, it was argued that they were not aware of it. Being charged at £25 per dog per night, for what, when you still end up in the poorest category room in the hotel. Plus £25 per dog per night deposit. Rooms and corridors smelled of damp, but room change was denied because of the dogs. We were 3 and 4 people booked per room, but towels and coffees, teas etc only catered for two. On the first night there was no space to sit and relax as a group with children, due to a funeral wake that took place, it was noisy and full of drunk people - the person who was meant to be remembered would have been ashamed. The hotel is advertised "with pool" and picked for that reason but on the leaflet that was handed out at arrival it stated that pool and jacuzzi are available for a fee of £5 per person and £2 per child. Breakfast was mediocre at best and not worth the price charged for it. On a positive note, the bed was comfortable. But overall we feel we have been ripped off. When we addressed the issued to the duty manager, they made it clear that they are not bothered, and "not aware".
Stayed 2 nights in Oct 2024

4/10 Poor

Pete

Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Stayed 3 nights in Sep 2024

6/10 Okay

Craig

Business traveller
Stayed in better
Not bad overall. The old manor looks quite imposing but the rooms were nothing to write home about. Pretty standard and quite comfy. I only had a standard room which was OK. The shower curtain in the bathroom smelt and was an unpleasant shower. Sure the premium rooms would have been better but shouldn't account for poor cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like the cancellation RESPONSE (nil) for one of our party - who at 85 had no choice due to ill health - even though we wrote well in time for the hotel to re let. 29th September 2024. We have discovered the hotel charged a guest for two meals - despite the meals being paid for in advance. I want this disposable retrospective charge TO MY GUEST REFUNDING or we will take the matter further.
Stayed 2 nights in Jul 2024

8/10 Good

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stay, beautiful old building - pool not incl
The room was spacious and I liked the all in one wet room. The building is old so if anyone is outside or loud in the bar you hear it. The one thing to note is the pool is not free - it's 5GBP for each use, which is not quite what was advertised. There's also no lift so you have to carry all luggage upstairs.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Luma Aal-khamees

Stayed 1 night in Jul 2024

6/10 Okay

Richard

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay overall, the bed was comfortable and we were upgraded to a family room. We were very disappointed with the breakfast, cheap produce, toaster didn't work. Teapots, cups and glasses where very small. We wouldn't stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph, Oxford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Stourport Manor, although a short one, was very comfortable. Hotel facilities were exceptional. Unfortunately, due oversnoozing I didn’t get to sample their cuisine, except their full English in the mornings. It did feel they were maybe short of staff. The staff that I did interact with were very polite and helpful. Overall, no complaints whatsoever, would definitely stay again and would recommend to anyone.
Stayed 2 nights in Aug 2024

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room. Comfy bed. Staff lovely. Couldn't find a lift. Carpark needs repairing. But all in all a good stsy
Stayed 1 night in Sep 2024

4/10 Poor

Arnold

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I can't lie... Definitely not a 4*... When we checked in, we were given a room where the bed had been slept in and there were used glasses everywhere - almost like a Goldilocks situation. Eventually, we were given a room that was "clean", if you ignore the several strands of hair in the bed, grimey shower and the pubes under the toilet seat. Overall, the interior is dated and not well managed. Other than cleanliness, the restaurant was closed on the day we arrived for a private function. Would have been good to know this in advance, or at least offer room service. Instead, a staff member suggested going to the festival they were hosting on the grounds, where we would have needed to pay entry. Separately, there was false advertising with the leisure facilities. On the first day, they closed 3 hours early (bank holiday, although would have been good to know in advance). The next day, we were then told we had to pay £5 per person for a day pass (this is not noted on Expedia). One lady staff member was good - very helpful on the bar. The rest of the staff were joking. I spoke to one as he was fleeing the reception desk, as I had a query about the gym fee. He said I'd need to speak to the manager and that one is on the way, then walked off. Nobody ever arrived. Overall, definitely not a 4 star experience.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Slow in kitchen, breakfast wasn’t great. Room service food left out overnight. In need of refresh. Polite staff who were very apologetic
Stayed 1 night in Aug 2024

10/10 Excellent

Sacha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Cleanliness was lacking, the bathroom was grotty. There was also a music event on that was very loud until late. The restaurant was shut as a result of the event. I think we should have been made aware of this at booking we would have stayed elsewhere.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
The hotel is a 3 star hotel at best , very dated ,worn facilities with offensive odours
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carset
From the reception staff across to the Cleaners, all were very professional and helpful.
Stayed 2 nights in Aug 2024

4/10 Poor

William

Travelled with family
Disliked: Property conditions & facilities, room comfort
It was ok but nothing special considering its location and how good it could be. Needs some investment and definitely more staff to make it eork better. A place that size shouldn't be run with a handful of staff but then again i suppose thats the sign of the times.
Stayed 1 night in Aug 2024