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Sofitel Strasbourg Grande Ile

5.0 star property
Family-friendly 5-star hotel near Strasbourg Christmas Market

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Photo gallery for Sofitel Strasbourg Grande Ile

Garden
Point of interest
Junior Suite, 1 King Bed (1 Lounge Area)
Exterior
Superior Room, 1 Queen Bed, Balcony, View
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Air conditioning
    Air conditioningAir conditioning
  • Parking available
    Parking availableParking available
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
4 Place Saint Pierre Le Jeune, Strasbourg, Bas-Rhin, 67000
  • Popular LocationStrasbourg Christmas Market4 min walk
  • Popular LocationStrasbourg Cathedral8 min walk
  • Popular LocationTrain Station Square12 min walk
  • AirportStrasbourg (SXB-Strasbourg Intl.)23 min drive

Room options

View all photos for Luxury Room, Garden View

Premium bedding, down comforters, pillowtop beds, minibar

Luxury Room, Garden View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Garden View

Superior Room, Garden View

Superior Room, Garden View

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed (1 Lounge Area)

Junior Suite, 1 King Bed (1 Lounge Area)

Junior Suite, 1 King Bed (1 Lounge Area)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Balcony, View

Superior Room, 1 Queen Bed, Balcony, View

Superior Room, 1 Queen Bed, Balcony, View

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Strasbourg

City center stay.A stay at this City-Centre - Petite France hotel places you steps from Place Kléber and within a 5-minute walk of Strasbourg Christmas Market. Strasbourg Cathedral and Rohan Palace are also within half a mile (1 km).

What's nearby

  • Place Kléber - 3 min walk
  • Strasbourg Christmas Market - 4 min walk
  • Strasbourg Cathedral - 8 min walk
  • Train Station Square - 12 min walk
  • Strasbourg Convention Centre - 4 min drive

Getting around

  • Homme de Fer Tram Station - 3 min walk
  • Strasbourg Station - 12 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Europ Café - ‬3 min walk
  • ‪Le Link at Sofitel Strasbourg - ‬1 min walk
  • ‪Delirium Bar - ‬3 min walk

About this property

Sofitel Strasbourg Grande Ile

Family-friendly 5-star hotel near Strasbourg Christmas Market
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7965 square feet (740 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the luxury Sofitel Strasbourg Grande Ile. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Strasbourg hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 7965 sq ft of conference space
  • 740 sq m of conference space
  • Built in 1964
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sofitel Strasbourg Grande Ile offers 150 accommodations with minibars and espresso makers. Pillowtop beds feature down comforters and premium bedding. This Strasbourg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, English, French, German, Portuguese, Spanish

Property amenities

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's books
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured covered valet parking on site (EUR 42 per day; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: EUR 32 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Bicycle tour information
  • Bike parking
  • Bike storage
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 31
  • In-room accessibility
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Office
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 18 to March 10:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.63 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 32 per person
  • Covered valet parking fee: EUR 42 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, Barclaycard, debit cards, ANCV Chèques-vacances, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sofitel Grande Ile
Sofitel Grande Ile Hotel
Sofitel Grande Ile Hotel Strasbourg
Sofitel Grande Ile Strasbourg
Sofitel Strasbourg
Sofitel Strasbourg Grande
Sofitel Strasbourg Grande Ile
Strasbourg Ile
Strasbourg Sofitel
Strasbourg Sofitel Grande Ile
Sofitel Strasbourg Hotel Strasbourg
Sofitel Strasbourg Grande Ile Hotel
Sofitel Strasbourg Grande Ile Hotel
Sofitel Strasbourg Grande Ile Strasbourg
Sofitel Strasbourg Grande Ile Hotel Strasbourg

Sofitel Strasbourg Grande Ile Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 406 out of 756 reviews" "
Rating 8 - Good. 239 out of 756 reviews" "
Rating 6 - Okay. 67 out of 756 reviews" "
Rating 4 - Poor. 27 out of 756 reviews" "
Rating 2 - Terrible. 17 out of 756 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Bonny

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Maurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby, restaurant, and rooms were nice, but the hallways were somewhat creepy. Other than that, it was a lovely stay. The only reason I deducted a star was because we had the do not disturb sign on our door, and yet housekeeping knocked at 8:00 AM asking if we wanted service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Leonardo, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Vitaliy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Stayed 4 nights in Jan 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well appointed and in an excellent location central to the Christmas markets and restaurants. The staff was accommodating and helpful with our transportation needs. Highly recommend.
Stayed 1 night in Dec 2023

8/10 Good

hasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Amazing location. Close to everything. But it definitely could use some facelift. Everything is old and worn down. Staff was very friendly and helpful. The I e rink was a big plus with the kids
Stayed 2 nights in Dec 2023

6/10 Okay

Miyuki

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
AC wasn’t working so they asked us to open the windows in the room. However, it was loud on the streets below.
Stayed 1 night in Dec 2023

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in a Perfect Place
The staff was professional and very friendly and helpful. Conveniently located near the Christmas markets and in a beautiful area, the hotel couldn’t have been a better choice for us. We also loved that they have their own little Christmas market right outside the doors. Décor is lovely. We particularly loved the large stork mobile hanging in the lobby!
Stayed 3 nights in Dec 2023

6/10 Okay

RANA

Travelled with partner
Disliked: Amenities
Not a 5 nor 4 star hotel But convenient, the breakfast is very pricey for what they are offering!
Stayed 4 nights in Dec 2023

4/10 Poor

Valerie

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sofitel was in a safe quiet area of Strasbourg but convenient to everything. The Cathedral was a 10 minute walk as were all the shopping and restaurants. The breakfast was the best. The staff was very helpful. 5 Stars
Stayed 1 night in Sep 2023

4/10 Poor

Barry

Liked: Staff & service, room comfort
Average
Wouldn’t call it 5 star. Dust everywhere in the room, if you move any piece of furniture it was thick with dust. Charges for absolutely everything! Got charged even after check out which I have no idea what for because I didn’t use anything so beware! Also 100 € deposit for every night you stay is ridiculous, I stay in hotels 2-3 times the prices back home and never have to pay these prices. Adjust your price to cover everything otherwise it just feels dishonest. Reception staff were very helpful and about the only real positive, would say an average overall rating, nothing flash.
Stayed 3 nights in Aug 2023

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

ramin, toronto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very good service and staff were very friendly. The hotel room was very big and area was very clean. Buffet had amazing food and check in was easy and quick!! Love this hotel😊
Stayed 3 nights in Jul 2023

10/10 Excellent

Fariz, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service!
Stayed 3 nights in Jun 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
This was an amazing hotel. The concierge was awesome in helping us plan our day out. The staff in the dining areas and front desk were very helpful and courteous. I would recommend this hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, close to everything. Staff was excellent.
Stayed 4 nights in Jun 2023

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

4/10 Poor

Mark

Travelled with family
Disliked: Staff & service, property conditions & facilities
Did not have to two twin beds when checked in
Stayed 2 nights in May 2023

10/10 Excellent

Ken

Stayed 1 night in May 2023

10/10 Excellent

Madeline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, if a bit on the small side. Wish they’d had double beds available though. Staff was very friendly and the hotel is beautiful and in a very convenient spot.

10/10 Excellent

gabrielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean, great breakfast buffet, friendly staff!! Definitely would stay here again.
Stayed 1 night in Apr 2023